Radical Reformers podcast

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121

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Aug 2026

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September 2, 202659 min

Manchesterism (Part 3) with Warren Heppolette

Over the last few weeks, we’ve been exploring what “Manchesterism” really means and what the rest of the country might learn from Greater Manchester’s approach to devolution and public service reform. First, Andrew Laird spoke to Eve Holt about the long history of collaboration and person-centred public service reform that has characterised Greater Manchester’s approach. They discussed the Live Well programme as a useful case study. Then Thomas Johnson reflected on the importance of long-term commitment to a place and the deep local knowledge that Whitehall can struggle to replicate. For the third and final part of the series, Andrew is joined by Warren Heppolette, Director of the Greater Manchester Prevention Demonstrator and one of the leading figures behind Greater Manchester’s health devolution journey. It’s a fascinating conversation which gets right to the heart of what Manchesterism looks like in practice. Warren identifies some of its defining characteristics: - A deep culture of collaboration, built up over decades rather than created through a new structure or governance model. - Putting “people and place above institutional interests” and designing public services around a shared purpose rather than simply aggregating organisational responsibilities. - Coming to the table asking “what can I bring?” rather than “what can I get?”. This deceptively simple but hugely important mindset sets the scene for genuine collaboration. - An expectation of ambition. As Warren puts it, in Greater Manchester you should “expect the inconceivable to become routine”. There’s also a brilliant reflection on Warren’s early career as a neighbourhood housing officer and how the arrival of New Public Management and specialist teams gradually broke the connection between the public servant, the person and whether their problem was actually solved. In Warren’s words, it started “taking the joy” out of public service. We recommend you listen to this in conjunction with parts 1 and 2 to get a full flavour of “Manchesterism”!

August 19, 202647 min

Manchesterism (Part 2) with Thomas Johnson

In part two of our Manchesterism series on the #RadicalReformers podcast, Andrew Laird is joined by Thomas Johnson, Head of Reform Strategy and Policy at the Greater Manchester Combined Authority, for a wide-ranging conversation on what we can learn from the Greater Manchester experience. What comes through strongly is that meaningful reform cannot be delivered by one organisation, one leader or one part of the system acting alone. It requires consistent and collective effort. Thomas reflects on Greater Manchester’s long history of bringing councils, health, police, fire and rescue and voluntary sector partners and communities together around shared challenges. Collaboration has to be built into the structures, behaviours and day-to-day ways of working. The conversation also explores the importance of commitment to a place. Thomas describes how long-term relationships, institutional memory and a deep understanding of local complexity have helped Greater Manchester develop its approach over time. Can this be replicated? This is not about copying and pasting a model into other areas. It is about understanding the principles that sit underneath it - trust, shared purpose, practical collaboration, local identity and a willingness to rewire systems around people and places. For anyone thinking about devolution, public service reform, local government reorganisation or the future of place leadership, this episode offers valuable insight into what it really takes to make collaboration stick.

August 5, 202658 min

Creating dissonance and shifting mindsets with Prof. Toby Lowe

In the latest episode of Radical Reformers, Andrew Laird speaks to Professor Toby Lowe from the Policy Evaluation and Research Unit at Manchester Metropolitan University. Radical Reformers listeners will probably know Toby as a leading Human Learning Systems expert who takes a real interest in the practical delivery of public service reform. Like the Mutual Ventures team, he is no fan of New Public Management models built on control, targets and standardisation! At the heart of this conversation is a powerful idea - the moral purpose of public services is to support human freedom and flourishing. This means services can’t be designed around metrics or institutional convenience. They need to be built on strong human relationships between public servants and communities, between public service colleagues and across whole systems. If we want services to respond to the complexity of people’s real lives, we need to start with their individual strengths, needs and aspirations. And we need to ask the right questions such as - "What matters to you"? This is a great conversation and a brilliant listen for anyone wanting to build their knowledge about relational public services, place-based reform, and how we create the conditions for public servants to learn, adapt and do their best work.

July 16, 20261 hr 0 min

Manchesterism (Part 1) with Eve Holt

As Andy Burnham prepares to become Prime Minister, there is growing interest in what “Manchesterism” might mean for the country. The term has already come to encompass a wide range of ideas: collective self-belief; collaboration across boundaries; devolution and subsidiarity; greater social justice; and good growth rooted in people and place. In the latest episode of Radical Reformers, Andrew Laird speaks to Eve Holt, Head of Policy and Implementation at Greater Manchester Combined Authority, about the ideas, culture and confidence behind Greater Manchester’s devolution journey. Eve talks about what makes Greater Manchester distinctive: the “ten plus one” model, the long history of collaboration across councils and partners, the role of communities and the voluntary sector, and the importance of connecting policy with implementation from the get-go. We hear a few of our pals name-dropped along the way too, including Prof. Donna Hall, Scott Darraugh and Rachel Law, as part of a wider conversation about the people, places and ideas that have helped shape this way of working. This is a great listen for anyone thinking about devolution, place leadership, public service reform or what it really takes to move from ambition to action.

June 24, 202655 min

Team Plymouth with Tracey Lee

In this episode of Radical Reformers, Andrew Laird speaks to Tracey Lee, Chief Executive of Plymouth City Council, about one of the most significant place-based opportunities in the UK. Plymouth is a city with defence, engineering and the Royal Navy in its DNA. With a 70-year investment in the city and thousands of new jobs linked to Babcock and the Ministry of Defence, Plymouth has a once-in-a-generation chance to reshape its economy and future. Plymouth is also a city of stark inequalities, with too many residents still unable to access the skills, housing and support they need. The challenge is not simply creating jobs, but ensuring local people can benefit from them. Tracey describes how "Team Plymouth" brings together the Council, the MOD, central government, Babcock, other local businesses and other partners around a shared mission. This episode offers a powerful lesson for place leaders - councils do not need to do everything themselves, but they do need to convene, connect and create the conditions for others to act.

May 27, 202656 min

Everythingism with Joe Hill

In the latest episode of the Radical Reformers podcast, Andrew Laird sits down with Joe Hill, Director of Strategy at Restate (and the winner of last year’s Think Tanker of the Year award!), for a timely and thought-provoking conversation about the importance of really bold public service reform ideas. From his journey through the civil service and Treasury to his work shaping some of the most influential policy thinking in Westminster, Joe offers a fascinating perspective on how change really happens. At the heart of the episode is his powerful critique of “everythingism” - the idea that every policy should try to deliver every objective, everywhere, all at once. A problem many people working in public services will instantly recognise: blurred priorities, diluted focus and policy that tries to do too much. This episode is about the importance of new ideas, the role of think tanks in shifting debate, and why real reform depends on people being willing to say the uncomfortable thing out loud. Above all, it’s a compelling call to be courageous - to think clearly, write honestly, challenge consensus and push for something better. If you care about public service reform, policy innovation and the future of government, head here to listen

May 14, 202653 min

Test, Learn and Grow with Nick Kimber

In the latest episode of Radical Reformers, Andrew Laird welcomes Nick Kimber, Director of Public Service Reform in Cabinet Office and the lead for the Test, Learn and Grow (TLG) Programme. We all know the huge pressures public services currently face - and in this conversation we’re reminded that fast experimentation and learning can be more powerful than writing the perfect business plan. Nick and Andrew also discuss: - What the TLG programme is - and isn’t (spoiler it's not a digital change programme!) - How starting small and testing in the real world can build evidence and confidence through iterative learning rather than long, linear, pre-determined pilots. - The importance of working across departmental and organisational boundaries at all levels to close the gap between policy intent and achieving real change. They finish with a call to action. The TLG programme, the Changing Futures programme, the place-based budget pilots will only have succeeded if they are catalysts for a broader and sustainable movement If you’re trying to deliver change in complex systems, this episode is one for you.

April 29, 202655 min

Trust, local Institutions and long-term thinking with Dr. Jonathan Carr-West

In the latest episode of the #RadicalReformers Podcast, Andrew Laird is joined by Dr Jonathan Carr-West, Chief Executive of the Local Government Information Unit (LGIU). Jonathan and Andrew explore the importance of communities having trust in councils and other key local institutions and also why long-term thinking matters. They discuss how both councils and the communities they serve have essential roles to play in our society and its future success. Councils create the enabling framework, accountability and formal representation. Communities bring civic energy, local knowledge and the capability to shape solutions that fit real lives. Jonathan is also clear that embedding prevention and place-based approaches can take years - but that’s exactly why they’re so powerful. Ten years can feel incremental until you look back and realise it was the most radical change of all! When participation works through and alongside institutions, you get the best of both. For anyone working in (or alongside) public services who’s trying to make an impact, Jonathan’s advice is simple - just "keep going" - because the difference isn’t always one dramatic leap, it’s often the accumulation of changes made every single day. Real change rarely arrives with a quick, big announcement. More often, it’s built quietly through long-term thinking, shared endeavour, and the discipline to keep going.

April 16, 202648 min

Public Service Reform X Participative Democracy with Andy Ferrier

In our latest episode of Radical Reformers, Andrew Laird is joined by Andy Ferrier, Chief Executive of Test Valley Borough Council, for a thoughtful and practical conversation about how public service reform, neighbourhood working and democratic renewal can come together. At Mutual Ventures we talk about Radical Place Leadership - Andy is definitely a Radical place Leader! In this episode, they discuss: - Why many people feel alienated from traditional democratic processes and what can be done about it. - How citizens’ assemblies and deliberative approaches can support better‑informed political decision‑making. - The transformative, once-in-a-generation opportunity of LGR. - Why culture, behaviours and leadership matter just as much as governance and committees. - How neighbourhood approaches could support prevention, stronger connection to communities and better children’s and adults’ services. Andy is refreshingly honest about the limits of traditional models and optimistic about working together. The most important aspect for him, he says, is working with communities, elected members and partners to think about how they develop together as a collective enterprise. If you’re thinking about empower in communities, Local Government Reorganisation, Pride in Place, the future of democratic leadership or public service reform more generally, this episode is for you.

March 19, 202654 min

Making Growing Up Great Again with Dez Holmes

This week Andrew Laird welcomes Dez Holmes, Director of Research in Practice and Strategic Director for Practice and Programmes at the National Children’s Bureau. They discuss the role public services can play in making growing up great again! and why so many of our systems struggle at the point young people turn 18. Dez challenges the myth of a neat shift from ‘child’ to ‘adult’ and notes that for many people adulthood arrives earlier (caring responsibilities, adversity) or later (new responsibilities, work, family), but our systems often behave as if it happens at the same fixed point for everyone. Complex problems don’t respond well to linear plans which pretend we can predict outcomes upfront. Andrew and Dez explore what it looks like to test a hypothesis, adapt in the light of evidence, and create the safety to learn. Above all, in this episode Dez reminds us that frustration with the system should never overpower hope and we must always ask ourselves: “what impact is this having in people’s lives?” and not just “what have we delivered against the plan”?