May 29, 20242 min
E25 Taking a Break
Today we have a special announcement regarding the Pulse Practice Management podcast. If you would like to reach out to us, you can reach us at coaching@ams-nc.com or www.appliedmedicalsystems.com.
Pulse Practice Management
Hosted by Natalie Glancy and Sunni Nelson
Episodes
25
Latest episode
May 2024
Language
EN-US
About the show
Pulse Practice Management is a podcast where we discuss all things related to medical practice management, medical billing, coding, and compliance.
Listen to episodes
May 14, 2024Episode 2427 min
E24 Navigating the Struggles of Changing Your EHR
In today’s episode, we talk about the challenges and benefits of transitioning to a new EHR. It can be a daunting but manageable task and should be worth the effort, if you do your research. We’ll share some ideas to consider when shopping and tips to make it through the transition. If you would like to receive our newsletter, have any questions, or would like to share your story, you can reach us at coaching@ams-nc.com or www.appliedmedicalsystems.com.
April 30, 2024Episode 2334 min
E23 What is the Difference Between a Practice Manager and a Business Manager
In our episode today we talk about the roles and responsibilities of practice managers and business managers and why your practice may need both. We look at the distinctions between the two roles, and the skills needed for each. Some skills and responsibilities are unique to each role, while many overlap and require them to work together. You can reach us at coaching@ams-nc.com or Appliedmedicalsystems.com for more information. You can also find more information at www.appliedmedicalsystems.com. Follow us on Instagram and Facebook at pulse practice management. And, if you would like to receive our monthly newsletter, where we cover these topics Email us and we will add you to our list. We also throw in a fun poll question every month!
April 16, 2024Episode 2231 min
E22 Internal Audits
In this episode, the importance of internal audits in medical practices is highlighted. Internal audits play a crucial role in ensuring compliance with regulations, identifying areas for improvement, and preventing fraud and errors. They help medical practices maintain high standards of patient care, operational efficiency, and financial integrity. Through regular internal audits, practices can proactively address issues, mitigate risks, and enhance overall performance, ultimately leading to better patient outcomes and organizational success. If you would like more information on conducting internal audits, or you are interested in having an independent audit, you can reach us at coaching@ams-nc.com. Instagram: @pulsepracticemanagementFacebook: @pulsepracticemanagement Website: www.appliedmedicalsystems.com
April 2, 2024Episode 2125 min
E21 Diagnosing Your Medical Practice
Have you noticed a drop in revenue? Do you have a large staff turnover? Do you have trouble staying current with the coding and billing information? In today’s episode we delve into examining and diagnosing your practice to see if you would benefit from a practice management coach or consultant. We discuss different areas of medical practices that should be looked at in order to optimize your revenue and patient care. The checklist to see if you would benefit from coaching or consulting can be found here. You can reach us at coaching@ams-nc.com or www.appliedmedicalsystems.com
March 19, 2024Episode 2014 min
E20 Patient Receivables
Do you struggle with collecting money from your patients? Does your staff feel confident asking patients for past due balances? In this episode, we delve into the critical topic of collecting patient money within healthcare settings. From navigating insurance complexities to managing patient expectations, we explore strategies and best practices for effectively and ethically collecting payments while maintaining patient satisfaction. If you would like more information on our services, you can find us at www.appliedmedicalsystems.com or email coaching@ams-nc.com.
March 5, 202424 min
E19 Cross-Training and Assigned Roles
In this episode, we discuss cross-training in a practice management setting, emphasizing the importance especially in small practices. We highlight the benefits of creating a positive work environment and maintaining smooth operations to prepare for the inevitable staff shortages. We also explore the importance of everyone having basic knowledge of all areas' tasks, such as answering phones, scheduling appointments, and preparing exam rooms. www.appliedmedicalsystems.com coaching@ams-nc.com
February 20, 2024Episode 1843 min
E18 How Efficient Is Your Accounts Receivable Process?
Working your insurance receivables can be a daunting task, but it doesn't have to be! Today we are joined by Brittany Phillips, the Process Improvement Coordinator at AMS. Brittany tells us about her role as our Process Optimization Coordinator and her focus on improving results for the accounts receivable work for our clients. We touch on some trends you may find and share some great tips to maximize efficiency while working your way through your AR reports. Also, it is National Love Your Pet Day and National Comfy Day. So get your pet, get comfy, and learn some tips and tricks for working AR. If you have questions about your AR process and would like to optimize your process, AMS is here to help. You can reach us at coaching@ams-nc.com or www.appliedmedicalsystems.com.
February 6, 2024Episode 1739 min
E17 How Do I Handle Patient Complaints?
Patient complaints are inevitable. In this installment of our series "How Do I?", we discuss some ways to handle patient complaints in different situations you may encounter. We cover the need for transparency, effective communication, patient-centric care, and staff training to handle some of the more common complaints. This also happens to be Patient Recognition Week. So what better time to explore this topic and also, find ways to give back to your patients.
January 23, 2024Episode 1638 min
E16 7 New Year's Resolutions For Practice Improvement
In this episode, we discuss 7 New Year’s Resolutions for Practice Improvement, which is based on a blog that was previously posted on Applied Medical Systems site last year. The beginning of the year is a great time to evaluate different areas of your practice. We thought it would be helpful if we dove a little deeper into the meaning of each resolution and offer some ways to execute them. If you have any questions or would like some help getting your practice ready for the new year, reach out to us at coaching@ams-nc.com. Link to blog https://appliedmedicalsystems.com/new-years-resolutions/ A Different Approach to Evaluating Staff & Giving RaisesLaurie Sorrenson, O. (2024, January 2). A Different Approach to Evaluating Staff & Giving Raises. Review of Optometric Business. https://reviewob.com/a-different-approach-to-evaluating-staff-giving-raises/?uid=B7DFD6E00210414E689E9CD0A2549DE6&utm_source=WhatCountsEmail&utm_medium=ROB+Promo+List+4-10-12&utm_campaign=ROB-Content-adifferent-1-5-24
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