
How to Communicate With Clients So They Actually Respond
In this episode of Prospecting on Purpose® , Sara Murray shares how to communicate with clients more effectively by adapting to their communication style, removing friction from your messages, and making it easier for prospects and clients to take action. Ever send a message that should have been easy to answer... and get nothing back? The problem may not be what you said . It may be how you communicated it . Every message has a job. Maybe you need a quick answer, a meeting scheduled, a decision made, or a client to review information. Effective communication starts by getting clear on that objective and removing as much friction as possible between your message and the action you want the other person to take. IN THIS EPISODE, YOU’LL LEARN: Why the best message can still fail if it’s delivered the wrong way How to identify the real objective of every message you send Why you should make responding as easy as possible How to adapt your communication style to different clients and prospects When to use email, text, phone calls, voice notes, or face-to-face communication How to make requests clearer and easier to act on Why details like time zones can create unnecessary friction How to recognize someone’s communication preferences from their behavior Why matching someone’s tone, energy, and level of warmth matters How tracking communication preferences in your CRM can help strengthen client relationships Your clients are constantly showing you how they prefer to communicate. Pay attention. Flex to the person. Flex to the moment. Think about the goal of the message, eliminate unnecessary obstacles, and make it as easy as possible for the other person to take the next step. That small shift can help you communicate more effectively, differentiate yourself, and build stronger, more meaningful relationships. CONNECT WITH SARA MURRAY Website: https://www.saramurray.com/ LinkedIn: https://www.linkedin.com/in/saramurraysales/ Instagram: https://www.instagram.com/saramurraysales/ YouTube: https://www.youtube.com/@saramurraysales Click here to view the episode transcript.
















