Whether you're a seasoned professional or just starting out, the Voices of Experience with Dianne Keen podcast is the perfect way to stay informed, inspired, and connected with the radiology community. Tune in for insightful and engaging conversations that you won't want to miss!
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31 recent
May 27, 202645 min
The Magnet is Always On
In this Voices of Experience episode, Dianne Keen, FRBMA is joined by Megan Stuff, COO at Southwest Medical Imaging, for a practical conversation on MRI safety, operational leadership, and what it takes to build a culture that stays proactive in high-risk environments. Drawing on Megan's journey from X-ray student to COO, this discussion explores how strong imaging organizations treat safety as a daily discipline, not a reaction to a bad day.
April 29, 202633 min
The Evolution of Patient Access with Jack McBride
In this episode of Voices of Experience, host Dianne Keen speaks with Jack McBride, CEO at OnQ Global, about how patient access is evolving and what it takes to support patients when staffing is limited. Jack shares insights from more than a decade of building global call center operations and technology for radiology and revenue cycle leaders.
March 31, 202631 min
Private Practice at Scale: The RANT Approach
Independent radiology practices are facing intense pressure: declining reimbursements, a nationwide radiologist shortage, escalating salary offers, and constant questions about whether to stay independent or sell to private equity. In this episode of Voices of Experience, host Dianne Keen is joined by Brian Van Eck, Chief Strategy Officer at Radiology Associates of North Texas (RANT), to explore what it really looks like to build private practice at scale—without giving up control. Over the past decade, Brian has had a front‑row seat as RANT grew from 110 radiologists to nearly 300, becoming the largest wholly physician‑owned radiology group in the country. Rather than selling to a consolidator, RANT chose a different path: combining with like‑minded practices across Texas, building the infrastructure to support them, and saying “no” quickly when the culture or strategy wasn’t the right fit.Together, Dianne and Brian dig into how RANT thinks about consolidation, culture, recruiting, hospital partnerships, and technology, and what other groups can learn as they navigate their own growth decisions.
February 10, 202627 min
Next in Line with Raquel Roman
In this kickoff episode of the new Next in Line mini-series, Dianne Keen is joined by Raquel Roman, an emerging leader already making her mark in radiology. Raquel shares how her career evolved over more than 15 years, from early roles in marketing and private practice to launching her own consulting business. Together, they discuss the realities of today’s radiology workforce, including competitive recruiting, changing expectations around work-life balance, and the need for transparency and strong relationships. The conversation also highlights leadership, mentorship, and the importance of showing up with authenticity as the next generation helps shape the future of radiology
January 21, 202628 min
What Happens in Vegas... is a Lesson in Leadership
In this episode of Voices of Experience, host Dianne Keen speaks with Carrie Berlin, Co CEO of Regional Medical Imaging RMI, live in Las Vegas. Carrie shares her career journey at RMI, where she worked her way through nearly every operational role before stepping into leadership, shaping a tThe conversation explores the realities of leading an independent outpatient imaging practice in today’s radiology environment, including workforce challenges, remote work, declining reimbursements, and the growing role of technology and AI. Carrie also discusses the value of strong vendor partnerships and staying ahead through innovation. The episode concludes with a powerful message for emerging women leaders: believe in yourself, you are enough.
January 14, 202624 min
How AI is Making Radiology Better
In this episode, you’ll find out· Where AI is having the biggest impact on efficiencies in radiology operations· How AI is being applied to RCM to speed up reimbursement and reduce denials· Why automation isn’t about replacing people—but removing repeatable pain points
December 16, 202532 min
Pressures and Possibilities with Raif Erim
In this special AHRA edition, Dianne Keen is joined by Raif Erim, a long-time leader and advisor in the radiology industry, for an honest look at the challenges facing radiology in 2025. Raif shares how his early start in an imaging center led to a 25-year career helping practices and hospitals understand their biggest problems and find practical solutions. Together, they discuss the rising demand for imaging, the growing strain on radiologists, the financial pressures affecting both groups and health systems, and how long-standing care-delivery habits can slow the needed change.
November 19, 202524 min
Policy, Patients, and Participation
In this special AHRA edition, Dianne Keen is joined by Kit Crancer, former President of RBMA and Vice President of Policy at RAYUS Radiology, to discuss the critical role of advocacy in shaping the future of radiology. Together, they explore how policy decisions, from Medicare reimbursement changes to site-neutral payments, impact both providers and patients, and why bridging the gap between legislation and clinical care is essential to preserving patient access. Through Kit’s journey from public policy to healthcare leadership, the conversation highlights the importance of education, collaboration, and the fight for equitable diagnostic mammography coverage.Listeners will gain valuable insights into how policy reform, provider engagement, and patient advocacy intersect to strengthen the radiology community and advance care for all.
October 29, 202537 min
Facing Cancer: Laura Manser's Story of Strength and Advocacy
In this special Breast Cancer Awareness edition, Dianne Keen is joined by Laura Manser, Director of Provider Education at PBS Radiology and a seven-year breast cancer survivor, to share her powerful story of resilience, advocacy, and the vital role imaging plays in early detection and survival. Together, they explore the human side of radiology from navigating a dual journey as both caregiver and patient to confronting barriers in access to care that delay diagnosis and treatment. The conversation underscores the urgent need for efficiency, education, and patient empowerment in healthcare.Listeners will gain invaluable insights into the realities of survivorship, the importance of self-advocacy, and how imaging professionals can help close critical gaps in patient care.
October 29, 202537 min
Facing Cancer: Laura Manser's Story of Strength and Advocacy
In this special Breast Cancer Awareness edition, Dianne Keen is joined by Laura Manser, Director of Provider Education at PBS Radiology and a seven-year breast cancer survivor, to share her powerful story of resilience, advocacy, and the vital role imaging plays in early detection and survival. Together, they explore the human side of radiology from navigating a dual journey as both caregiver and patient to confronting barriers in access to care that delay diagnosis and treatment. The conversation underscores the urgent need for efficiency, education, and patient empowerment in healthcare.Listeners will gain invaluable insights into the realities of survivorship, the importance of self-advocacy, and how imaging professionals can help close critical gaps in patient care.
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