Potty Talk – The Podcast for Plumbing Business Entrepreneurs

Tired of being a dead man driving, giving free estimates, and barely making profit? In this no-BS episode, I'm sharing the 3-step rescue plan that transformed my plumbing business (and hundreds of others) If you're still giving free estimates and worried about being "too expensive," this is your wake-up call.The hard truth? Your market isn't "different." Your customers aren't "unique." And those "big guys" aren't ripping people off - they're running real businesses. Stop being the cheapest option in town. Start building real wealth.Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Want to know the secret to getting customers to call you back and rave about your business? It’s all about building emotional connections. In this episode, Richard welcomes Caleb Baitz from To Your Success to talk about the power of relationship marketing. Learn why sending a simple cookie can turn a one-time customer into a lifelong advocate for your plumbing business. Plus, discover how to systemize your customer appreciation so you can scale without losing that personal touch. Don’t miss this game-changing conversation!🚀 Want to systemize customer appreciation? Visit milliondollarplumber.com/cookieBook a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Private equity firms are on a buying spree in the plumbing industry, offering life-changing payouts to business owners. But is your company actually sellable? In this eye-opening episode, we reveal the three non-negotiable elements PE firms demand, why 90% of plumbing businesses aren't ready for acquisition, and exactly how to position your company for a major payday. Don't miss this insider's guide to making your business irresistible to buyers. Learn how you can transform your business in 90 days: www.milliondollarplumber.com/callLEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook: https://www.facebook.com/milliondollarplumber◆ Instagram: https://www.instagram.com/themilliondollarplumber/◆ YouTube: https://www.youtube.com/milliondollarplumber

Look, I don't need to tell you why not having systems is costing you millions. If you're saying to yourself 'but Richard, I don't know where to start with systems' then you need to join my FREE Million Dollar Plumber community where I share all my proven systems and templates. Plus, you'll connect with other plumbing business owners who are building scalable operations. Go to milliondollarplumber.com/free and let's get you out of the truck and into real business ownership.1. Pricing System: https://milliondollarplumber.com/play...2. FieldPulse: https://milliondollarplumber.com/fiel...3. SearchKings: https://searchkings.com/partners/mill...4. ApplicantPro: https://milliondollarplumber.com/appl...5. MyTradeBooks, Apply Here: https://forms.gle/L43SweTxyBJkejcw7LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com◆ Facebook:   / milliondollarplumber  ◆ Instagram:   / themilliondollarplumber  ◆ YouTube:    / milliondollarplumber  

In this episode of Potty Talk, Richard reveals the secrets to building a plumbing brand that stands the test of time. Branding isn’t about impressing yourself—it’s about connecting with your customers and meeting their needs. Richard breaks down why your brand should be built for them, how choosing the right business name can impact your success, and why disrupting the market is the key to standing out from the competition. 💥 Grab My Branding Checklist  💥 Your brand is more than just a logo—it’s how customers see and remember you. Make sure your business stands out with my Branding Checklist! 💥 Get It Here: http://milliondollarplumber.com/brandingchecklist Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber

In this episode of Potty Talk, Richard reveals the secrets that turns calls into booked jobs—every single time. The key to winning on the phone isn’t just luck—it’s about having a proven process that puts you in control, books the job for today, and delivers a top-notch customer experience. Richard shares why controlling the call is crucial, how booking for the same day boosts your close rate, and why hiring the right Customer Service Representative (CSR) can make or break your success. 💥 Grab My Proven Phone Script  💥 Stop losing calls and start converting them into paying customers! Grab my Proven Phone Script that shows you exactly what to say to get more YES’s and fill your schedule. 💥 Download it now: http://milliondollarplumber.com/phonescript LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber

In this episode of Potty Talk, Richard breaks down exactly what you need to do when hiring for your plumbing business to avoid costly mistakes and build a winning team. The hiring process isn’t just about finding someone to fill a spot—it’s about bringing on the right people who fit your company culture and help you grow. Whether you’re hiring your first team member or expanding your crew, these actionable tips will help you make smart, strategic hires every time 💥 Grab My Hiring Checklist 💥Get the exact hiring checklist I used in my own business to find rockstar team members! Download it here👉 http://milliondollarplumber.com/hiringchecklist

In this episode of Potty Talk, we’re diving into the essential strategies for building loyalty and trust with your clients—the foundation of a successful plumbing business. Richard shares real-world tips on how to foster relationships that not only bring in repeat business but also turn your customers into raving fans who recommend you to others. If you want to build a solid reputation that stands out in your market, this episode is for you!

In this special episode of Potty Talk LIVE, Richard Behney, The Million Dollar Plumber, shares timeless lessons and insights from over 40 years of experience in the plumbing industry. Whether you’re just starting your plumbing business or looking to take it to the next level, this episode is packed with invaluable tips you won’t want to miss. Richard reflects on the challenges, successes, and game-changing strategies that have shaped his career—and how you can apply these lessons to build your own successful plumbing business. Here’s what you’ll learn: ➡️The most important lessons learned over four decades in the trade ➡️How to avoid common pitfalls that sink plumbing businesses ➡️Proven strategies for staying ahead of the competition ➡️The mindset and habits that lead to long-term success From tools of the trade to tools for building a thriving business, this episode is a treasure trove of wisdom from someone who’s been there, done that, and made it big. Tune in now and learn what 40 years of plumbing experience can teach you about running a profitable, stress-free business! 🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarplumber.com/free 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarplumber.com/success LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber

On this episode of Potty Talk LIVE, Richard Behney, The Million Dollar Plumber, reveals the ultimate secret to building a thriving plumbing business: satisfying good-paying customers. If you're tired of chasing low-margin jobs and want to attract and retain clients who truly value your work, this episode is for you. Learn how to identify your ideal customers, deliver top-notch service that keeps them coming back, and create a reputation that attracts the right kind of business. Richard shares the strategies that successful plumbing business owners use to turn good-paying customers into lifelong Raving Fans. Here’s what you’ll learn: How to attract customers who value quality over price The key to delivering a customer experience that stands out The importance of reputation and how to build trust in your market Proven tips to boost your revenue by working smarter, not harder Don’t miss this episode! It’s time to stop settling for less and start building the successful, profitable plumbing business you’ve always dreamed of. Watch now and unlock the secret to satisfying good-paying customers 🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarplumber.com/free 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarplumber.com/success LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook:   / milliondollarplumber   ◆ Instagram:   / themilliondollarplumber   ◆ YouTube:    / milliondollarplumber