pod with a purpose

Tech, AI and the future of FM

Technology is transforming the way facilities management organisations operate, from artificial intelligence and data analytics to real-time reporting and smarter customer insights. In this episode, I'm joined by Charlotte Parr, Executive Director and we explore how Churchill Group is leveraging technology to support operational excellence, improve customer experience and empower frontline colleagues. Using SiteWalk as a practical example, we discuss how simple, intuitive tools can remove barriers, capture valuable information and turn everyday observations into meaningful action.

The art of storytelling

In this episode, we take a look behind the scenes of the bid and tender process and what it takes to create a successful submission. Joined by Ruth Matthew, Bid Quality & Solution Director, we explore what makes a winning bid, how we bring together expertise from across the business, and what clients are really looking for. We also look at some of the common misconceptions around bid writing and why collaboration plays such an important role in winning new business.

Shape what’s next: The Employee Transition Council

In this episode, we introduce the Employee Transition Council and what it means for our business. Joined by the Council’s Chair, Darren Read and Vice Chair, Hannah Bridgman, we explore why the Council was created, how it will give colleagues a stronger voice, and the role it will play in shaping our future as an employee-owned business. We also look at what being a Councillor involves and why now is the perfect time to get involved.

ESG Report 2025 soundbite

Inside Churchill Group: HelpPoint

Inside Churchill Group: ER

Inside Churchill Group: Marketing

The role of Mental Health First Aiders

In this episode, we explore how Churchill Group supports colleague wellbeing through its Mental Health First Aider (MHFA) network. Joined by Lynzie Kane and some of our trained MHFAs, we unpack what MHFAs do, how they offer early, confidential support, and what colleagues can expect when reaching out. Through honest reflections, we highlight the value of peer support, challenge stigma around mental health at work, and share simple ways to look after ourselves and each other, helping build a more open, compassionate workplace where no one feels alone.

Supporting wellbeing through TRiM

In this episode, we explore how Southeastern Railway supports colleague wellbeing through Trauma Risk Management (TRiM). The host is joined by a TRiM Practitioner to unpack what TRiM is, why it was introduced, and how it helps colleagues following traumatic or challenging incidents. Through practical insights and real-life examples, we’ll demystify the TRiM process, highlight the role of peer-led support, and explain how colleagues can access help when they need it most. The conversation shines a light on how TRiM contributes to a compassionate, resilient, and supportive workplace culture.

Supporting menopause in the workplace

In this episode, Jaime is joined by Lynzie Kane, Wellbeing, Diversity & Inclusion Manager, and Deb Smith, Menopause Advocate, to explore menopause awareness in the workplace. Lynzie and Deb share insights into the menopause advocate programme and how it supports colleagues experiencing menopause. We’ll discuss common misconceptions, the benefits of workplace advocacy, and practical advice for colleagues and managers to create a supportive, inclusive environment.