Pocket Hours

Hosted by Jennifer Nelson

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Latest episode

Aug 2026

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EN-US

About the show

When is the last time you heard an awesome interview with a master producer in real estate? I'm guessing maybe never. Well, that's going to change. Pocket Hours, hosted by Jennifer Nelson, owner of Scout Real Estate Brokerage in Seattle, is for realtors who are looking to up their game and master the craft of selling homes while learning from the best. No matter how long you've been in the industry, Pocket Hours is designed to ignite your brain one story at a time. Jennifer will motivate you with funny stories that will make you laugh and specific steps you can implement into your business today. We're going to hear from some of the best of the best in our industry. BONUS: if you are a licensed real estate broker in the state of Washington, you'll actually earn clock hour credits just for tuning in. So what are you waiting for? Subscribe already on your favorite podcast app.

Listen to episodes

60 recent

August 11, 2026Episode 7523 min

Episode 75: What Every Real Estate Agent Should Know About Hiring an Electrician for Home Safety

Electrical panels, outdated wiring, permits, inspections, and costly repairs can quickly complicate a real estate transaction. Kevin Reeves of Hanco Electric joins Jennifer Nelson for this episode of Pocket Hours . Kevin is Jennifer's own trusted electrician for both personal projects and real estate clients. Together, they're talking all about what real estate agents, homebuyers, and homeowners should know about residential electrical systems, including common warning signs, electrical safety concerns, and how to find a qualified electrician before a small problem becomes an expensive — or dangerous — one. Jennifer and Kevin cover how to recognize red flags when comparing electrical bids, why an unusually cheap or vague estimate deserves a closer look, and why a contractor's willingness to pull permits matters. Bottom line: agents should understand enough about electrical systems to ask informed questions and better protect their clients. Connect with Kevin Reeves and Hanco Electric at hancoelectric.com . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

July 14, 2026Episode 7141 min

Episode 74: Real Estate Client Psychology: Navigating Big Feelings, Buyer Panic, and Broker Mindset

Real estate brokers are often guiding clients through major financial decisions, multiple-offer situations, first-time home buying fears, seller overwhelm, and the very real stress that comes with today's housing market. In this episode of Pocket Hours , Jennifer welcomes licensed mental health counselor Cate Ryan for a thoughtful and funny case-study-style conversation about the situations brokers face every day. Cate's background in counseling, nursing, massage therapy, and substance use treatment frame their discussion on why clients panic, blame, disappear, overthink, or struggle to make decisions. Jennifer and Cate explore scenarios including the overbearing parent on a buyer call, the client who wants out after winning a negotiation, the exhausted seller tempted to take a low neighbor offer, and buyers who go quiet when the process becomes too much. This episode offers practical tools for real estate professionals who want to build trust, regulate their own emotions, and serve clients with more confidence. Connect with Cate Ryan on LinkedIn @cate-ryan-lmhc-mba . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

June 9, 2026Episode 7337 min

Episode 73: Should Real Estate Agents Join a Team? Costs, Community, and the Third Option

Real estate can be a lonely business, especially for newer agents trying to build confidence, find clients, and figure out how to write contracts without panic-Googling every other word. Scout Brokers Lalo Creme and Tyler Webster join this episode of Pocket Hours with Jennifer Nelson for a conversation about one of the biggest questions in real estate careers: should agents join a real estate team, go solo, or look for a brokerage that offers support without taking half their commission? It is a candid look at real estate teams, brokerage culture, agent training, commission splits, lead generation, and what it really takes to build a sustainable real estate business. The big takeaway? Teams are not automatically bad, but agents need to walk in with their eyes wide open. Connect with Lalo Creme and Tyler Webster: scoutrealestate.com/lalo-creme or @lalocremerealestate Connect with Tyler Webster: tylerwebsterhomes.com or @tylerthrives Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

May 12, 2026Episode 722 hr 15 min

Episode 72: Coming Soon Listings Explained: Live Panel Debate on MLS Rules and Seller Strategy

This episode of Pocket Hours is a live panel discussion on the real estate industry, MLS policy conversations, private listings, coming soon strategies, and seller representation. Host Jennifer Nelson moderates a candid live panel discussion exploring the pros and cons of private exclusives, off-market listings, and coming soon marketing. From seller privacy and days on market to buyer access and industry transparency, this episode is full of conversation on the complicated realities brokers are navigating in today's evolving real estate landscape. Jennifer is joined by a panel of experienced Seattle-area real estate professionals who bring differing perspectives to the discussion. The group explores questions around seller choice, market exposure, buyer fairness, MLS rules, and whether coming soon marketing strategies truly benefit consumers or primarily benefit brokerages. Panelists share real-world examples involving luxury listings, divorce situations, tenant-occupied homes, safety concerns, development properties, and sellers who need flexibility before fully launching on the MLS. The discussion also highlights the tension between innovation and transparency in real estate, while examining how other MLS systems across the country are approaching these changes. Today's Panelists Danny Adamson dannyadamson.com Albert Clark albert-clark.com Javila Creer javila.withwre.com Eryn Joslyn compass.com/agents/eryn-joslyn Steve Kennedy stevekennedy.com Moya Skillman compass.com/agents/moya-skillman Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home , composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

April 14, 2026Episode 6837 min

Episode 71: Open House Strategy in Real Estate

In this episode of the Pocket Hours, host Jennifer Nelson chats with Seattle real estate agent Rebecca Ross. Together, they explore how open houses, often overlooked, can become a powerful driver of business growth. Rebecca shares that nearly 50% of her transactions come from open houses! Rather than "checking the box," Rebecca treats each open house like an opportunity to connect, emphasizing a relaxed, non-pushy experience that builds trust. She also highlights the importance of networking with listing agents, hosting neighborhood preview events, and creating repeat visibility in specific markets to strengthen brand recognition and attract qualified buyers. Ultimately, success comes down to consistency, authenticity, and making open houses both strategic and enjoyable, turning casual visitors into long-term clients. Connect with both Jennifer and Rebecca at Scout Real Estate: scoutrealestate.com/rebecca-ross . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

March 11, 2026Episode 702 hr 50 min

Episode 70: Live Panel 2026--Top Brokers Share Systems, Social Media, and Success Strategies

In today's real estate market, success requires more than just closing deals, it takes strategy, systems, and strong relationships. On this episode of Pocket Hours, host Jennifer Nelson hosts a live real estate panel featuring experienced brokers Chris Kallin, Sarah Rudinoff, Henry Shim, and Cara Erdman. The conversation touches on everything from networking and marketing to CRM systems, social media, and the evolving role of real estate professionals in serving their clients. During the discussion, the panelists reflect on how they entered real estate, the lessons they learned early in their careers, and the strategies that have helped them grow successful businesses. The panel highlights the importance of developing efficient processes, investing in professional education, embracing tools like social media and CRM platforms, and focusing on service rather than sales. Above all, the conversation reinforces that real estate success often comes down to authenticity, strong relationships, and a commitment to ongoing growth as a professional. Today's panelists: Chris Kallin seattlebydesign.com/chris-kallin Sarah Rudinoff rudinoffresidential.com Henry Shim henryshimgroup.com Cara Erdman carainthehouse.com | @caraerdman Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music Welcome Home , composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

March 10, 2026Episode 6934 min

Episode 69: Real Estate Stress Management: Simple Habits to Stay Healthy and Productive with Dr. Amber Nixon

In real estate, long days, unpredictable schedules, and constant client demands can make stress feel like part of the job description. On this episode of Pocket Hours , Dr. Amber Nelson, naturopathic doctor and acupuncturist at Healing Park Regenerative Medicine joins host Jennifer Nelson. Together, they explore practical strategies for managing stress in the real estate industry while maintaining energy, focus, and overall health. Dr. Nixon explains how stress affects the body through elevated cortisol and insulin levels, which can impact digestion, hormones, and long-term health. Dr. Nixon and Jennifer discuss simple, actionable ways real estate professionals can support their bodies throughout demanding workdays. Their conversation includes everything from keeping healthy snacks on hand to incorporating small daily habits that support better hydration, stress regulation, and sleep. Sustainable success in real estate isn't just about business strategy; it also requires caring for the assets agents rely on every day — their body and mind. Connect with Dr. Amber Nixon at healingpeak.com . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson. This episode was produced by Audiotocracy Podcast Production .

February 10, 2026Episode 6844 min

Episode 68: The Secret Sauce of Real Estate: Open Houses, Referrals, and Showing Up as Yourself

In this episode of Pocket Hours , Jennifer's guest is Nina Zerbo, a seasoned real estate professional whose path into the industry was shaped by years at Microsoft and Apple, retail leadership, and project management. Nina shares how those skills translated seamlessly into real estate, particularly through open houses and relationship-building. Jennifer and Nina talk about the realities of building a sustainable, people-first real estate career. With a focus on real estate fundamentals, open houses, referrals, buyer relationships, and long-term success, the conversation explores what it really takes to thrive in today's market, beyond flashy marketing or quick wins. Nina tells listeners about her first year in the business, the power of mentorship, and why she focuses on human connection over sales scripts. She also discusses how referrals, intuition, and staying true to her personality have helped her build a career she genuinely enjoys. The conversation wraps with thoughtful insights on mindset, market uncertainty, and why slow, steady growth and service-driven real estate will always win in the long run. Connect with Nina Zerbo at windermere.com/directory/agents/nina-zerbo . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson.

January 13, 2026Episode 6732 min

Episode 67: Real Estate Without Burnout: How Authentic Marketing and Community Drive Business Growth

In this episode of Pocket Hours , host Jennifer Nelson dives into the realities of building a sustainable real estate career, one rooted in service, authenticity, and long-term impact. Jennifer is joined by Stephanie Hunziker, a South King County real estate agent with nearly 12 years in the business and a background that includes professional poker dealing and customer-facing work long before she got into real estate. Stephanie shares her unconventional path into the industry, why she spent years building confidence on teams before going solo, and how community involvement and social media authenticity have shaped her business. Their conversation centers on navigating market shifts and interest rate spikes to redefining success beyond sales volume, exploring what it really takes to thrive in real estate while protecting joy, balance, and purpose. It's a refreshingly honest look at real estate business growth, personal branding, and showing up consistently in both strong and challenging markets.This episode reminds listeners that joy, connection, and consistency are powerful drivers of a real estate career built to last. Connect with Stephanie Hunziker at stephsellsseattle.com or @stephsellsseattle on IG . Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson

December 9, 2025Episode 6647 min

Episode 66: Client Gifts for Closings, Referrals, and Long-Term Loyalty

Real estate agents know that client experience, referrals, and long-term relationships are essential to a thriving business, and this episode of Pocket Hours delivers practical, high-ROI strategies to turn clients into gifts that just keep giving. Host Jennifer Nelson is joined by a full table of Scout brokers including Sarah Lewis, Tyler Webster, Rebecca Ross, Annelize Naude, Lalo Creme, Lorena Lee, and Garrett Thomsen. They gathered together to share entertaining stories, fails, wins, and lessons learned through years of thoughtful gifting. With ideas like real estate client gifting, closing gifts, referral systems, and pop-bys, Jennifer and the Scout brokers share meaningful, creative, and memorable gift ideas that strengthen trust and spark referral momentum. From personalized gift baskets to subscription-based surprises that keep clients thinking about their agent long after closing, this conversation is packed with insight and humor every agent can learn from. The Scout real estate pros will help colleagues up their game for memorable moments that deepen relationships, spark referrals, and help them become the agent clients never forget. Jennifer Nelson is the founder of Scout Real Estate: scoutrealestate.com . Information on how to get your clock hours and other offerings for Scout School are also listed at scoutrealestate.com/scout-school . Connect with any of these Scout Team members at scoutrealestate.com/our-team . Pocket Hours theme music, Welcome Home, composed and performed by Jennifer Nelson