
A Veteran’s Mission to Simplify Home Buying feat. Todd Jones ’23
After many years in the mortgage industry, Todd Jones ’23 took a leap into entrepreneurship with a mission shaped by his own experience as a veteran and homeowner. Now the founder and CEO of Salute Mortgage, he’s working to help veterans make the most of their VA loan benefits and make the homebuying process easier for everyone. In this episode of Owl Have You Know, Todd joins his cousin and co-host Brian Jackson ’21 to reflect on the leadership lessons he learned at West Point, what inspired him to build his own company, and how his Rice Business Executive MBA helped him see new possibilities. He also shares how AI and other emerging technologies could change the homebuying experience, the story behind a landmark $8.75 million VA loan with no down payment, and the personal values that continue to guide him as an entrepreneur. Episode Guide: 00:00 Meet Todd Jones 01:02 Choosing West Point 03:41 Leadership Lessons 06:33 Serving Veterans 10:17 Family Risk Mindset 13:29 Founding Salute Mortgage 15:50 Why an Executive MBA 17:22 AI 20:25 Homebird and NestGuide 25:13 Record VA Loan Win 28:45 Future of Salute Ecosystem 30:27 Chasing Big Challenges 32:16 Veterans Event and Wrap The Owl Have You Know Podcast is a production of Rice Business and is produced by University FM. Episode Quotes: Todd’s leadership lessons from the military 04:27: You have to learn how to follow to be a good leader. And a lot of leaders, people who envision themselves as leaders, don't necessarily understand that point. But if you don't know what you're looking for, if you don't know what it looks like to follow correctly, then how can you know as a leader if people are executing on your plans correctly? There needs to be a humbleness in that regard. Learn how to follow first, and then learn how to lead. And then ultimately, once you get out of the academy, and you're a young officer, you're responsible for people who are way older and way more experienced than you. The rank gives you authority, but it doesn't automatically give you the respect. Some of the lessons I still hold onto today is you've got to be willing to get in there and be able to do everything that you're asking your folks to do, and they need to be able to know that if it came upon you to do their job, that you could do it. A bad decision executed well is better than the best decision not executed 06:03: A bad decision executed well is better than the best decision not executed. Execution is extraordinarily powerful, and those moments you just have to go and execute, and you will have a better outcome in a time of change or chaos. If you just don't execute on something, you're not going to accomplish anything. On building a tech-enabled real estate ecosystem 28:53: Salute is intended to be part of a larger real estate ecosystem. I want to make sure that we continue to stay true to the mission to educate veterans about the extraordinary benefit that the VA loan program actually is. I want to make sure that the VA core stays central to our mission, but that we are bringing the same passion that we have for excellence in the VA loan program and to serve veterans, to serving every one of our borrowers and having the same passion and expertise in every loan program that's out there. But I see Salute being part of a larger real estate ecosystem that is tech-enabled, that will ultimately allow consumers to cut down on the frustration and red tape that goes into buying and/or refinancing, but mostly buying a property, and doing that across not only mortgage, but multiple participants in that transaction. Show Links: Transcript Guest Profile: Todd Jones | Salute Mortgage Todd Jones | LinkedIn















