Outsource Accelerator Podcast with Derek Gallimore

Hosted by Derek Gallimore

Business Management EntrepreneurshipInterviews guests

Website RSS feed

Episodes

100

Latest episode

Aug 2026

Language

About the show

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

Listen to episodes

60 recent

August 20, 2026Episode 59349 min

OA 601: How the World's Largest Employers Hire Thousands of Staff with Daniel Ash of Journeyfront

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/601 Daniel Ash is the co-founder and CEO of Journeyfront, the applicant tracking and assessment platform built specifically for BPO hiring. He is on a mission to make hiring predictive instead of a guessing game, using assessments, job simulations, and data to get the right people into the right roles at scale. Today, more than 50 BPOs run on Journeyfront to power over 100,000 agent hires a year, hiring faster while cutting new-hire attrition by 29%. He speaks on predictive hiring, agent retention, and quality of hire in high-volume recruiting. Daniel joins the Outsource Accelerator Podcast to explain how the biggest employers hire at a scale most people never see. The conversation covers the sheer scale of BPO hiring, why it looks different in every country, and how AI is changing the game without replacing the humans behind it. References: Website: https://www.journeyfront.com/ LinkedIn: https://www.linkedin.com/company/journeyfront/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

August 13, 2026Episode 59242 min

OA 600: Marketing & Discoverability in the Age of AI Search with Andrew Kokes of Pivot AI Global

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/600 Andrew Kokes joins the Outsource Accelerator Podcast after nearly three decades in outsourcing marketing, most of it in senior in-house roles including chief marketing officer. He has now launched Pivot AI Global to help mid-market BPOs solve a fast-growing problem: how to get discovered when buyers ask AI instead of Google. The conversation is a practical look at how search is changing, how AI answer engines actually pick who to recommend, and what outsourcing firms should do about it. References: Website: https://pivotaiglobal.com/ LinkedIn: https://www.linkedin.com/company/pivot-ai-global/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

August 6, 2026Episode 59154 min

OA 599: 22 Year Outsourcing Veteran, 15 Countries, 10k Seats, AI Evangelist with Arnold Cobbaert of Conectys

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/599 Arnold Cobbaert, founder and CEO of Conectys, joins the Outsource Accelerator Podcast to trace an unusual 22-year journey, from a one-man startup in Romania to a global operation spanning 15 countries and roughly 10,000 seats. He is also a committed AI evangelist, though a notably measured one. The conversation runs from Conectys's origins and its four-part talent model to a pragmatic, blended view of how outsourcing should adopt AI. For a fast-moving industry, it is a grounded take. References: Website: https://www.conectys.com/ LinkedIn: https://www.linkedin.com/company/conectys/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

July 30, 2026Episode 59052 min

OA 598: The Psychology of AI Adoption at Work with Author, Dr. Gleb Tsipursky

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/598 Dr. Gleb Tsipursky comes to the Outsource Accelerator Podcast, this time as the author of a new book, The Psychology of AI Adoption at Work: From Resistance to Results, out with Georgetown University Press on September 1. He is a behavioural scientist and CEO of Disaster Avoidance Experts, and he focuses on the human side of the AI wave. The conversation digs into why so many AI rollouts fail, and how leaders can get anxious, resistant teams to actually adopt AI. For an intensely human business like outsourcing, it is a timely message. Veronica shares how a small-town firm built that record, and how it is handling AI. References: Website: https://disasteravoidanceexperts.com/ LinkedIn: https://www.linkedin.com/company/disaster-avoidance-experts/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

July 23, 2026Episode 58937 min

OA 597: A Provincial Philippine Outsourcing Success Story with Veronica Valera Tuason of Intelliworx PH

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/597 Veronica Valera Tuason returns to the Outsource Accelerator Podcast with a genuine success story. She is the co-founder and COO of Intelliworx PH, a homegrown, province-based outsourcing firm in Occidental Mindoro, Philippines. She started the company at 26, during the pandemic, and learned the business on the go. Five years later, Intelliworx has grown from three people to nearly 200, and both staff and clients have stayed the whole way. Veronica shares how a small-town firm built that record, and how it is handling AI. References: Website: https://intelliworxph.com/ LinkedIn: https://www.linkedin.com/company/intelliworxph/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

July 16, 2026Episode 58845 min

OA 596: The Many Product Opportunities of Outsourcing with Andy Schachtel of Sourcefit

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/596 Andy Schachtel, founder and president/CEO of Sourcefit, returns to the Outsource Accelerator Podcast, and each time he does, the company has expanded into new territory. This episode is no exception. Andy walks through Sourcefit's growing stable of specialised products, its move into customer experience and onshore delivery, and why he stays optimistic about outsourcing even as AI reshapes the industry. He also makes a case few operators are addressing yet: the need to build AI skills and governance now. References: Website: https://sourcefit.com/ LinkedIn: https://www.linkedin.com/company/sourcefit Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

July 9, 2026Episode 58738 min

OA 595: A Chiang Mai-Based Outsourcing Firm with a Difference with Mikkel Schmidt of Azendo

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/595 Mikkel Schmidt, CEO and founder of Azendo, joins the Outsource Accelerator Podcast to explain how he built a deliberately small, higher-end staffing firm out of Chiang Mai, Thailand. Danish by background and 17 years in Thailand, Mikkel makes the case that pricing on quality rather than on cost is what lets Azendo attract better talent, keep it for years, and weather the AI shake-up. References: Website: https://www.azendo.co LinkedIn: https://www.linkedin.com/company/azendo-outsourcing/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

July 1, 2026Episode 58642 min

OA 594: Outsourcing, AI & Human-in-the-Loop with King Alandy Dy of Expedock

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/594 King Alandy Dy, CEO and co-founder of Expedock, joins the Outsource Accelerator Podcast to explain how he built a deliberately different kind of BPO. Expedock started as a Silicon Valley software company and now sits at the centre of the AI boom. With around 400 staff and a "human-in-the-loop" model, King makes the case that the BPOs merging people with AI fastest will pull ahead of the slower-moving incumbents. References: Website: https://www.expedock.com/ LinkedIn: https://www.linkedin.com/company/expedock/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

June 25, 2026Episode 58543 min

OA 593: Offshore Excellence in a Highly-Regulated, High-Complexity Niche with Brian Jones of VA Platinum

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/593 Brian Jones, CEO and founder of VA Platinum, joins the Outsource Accelerator Podcast to explain how he built one of the largest offshore staffing firms serving a single, highly regulated niche: Australian financial planners and mortgage brokers. With 850 staff and eight years in a field most providers avoid, Brian lays out why deep specialisation, heavy training, and trust — not low cost — are what make complex offshore work succeed. References: Website: https://www.vaplatinum.com.au LinkedIn: https://www.linkedin.com/company/va-platinum/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

June 18, 2026Episode 58447 min

OA 592: Navigating Offshore Staffing & AI with Rodney Frost of IntegratedOS

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/592 Rodney Frost, CEO of IntegratedOS, guests on the Outsource Accelerator Podcast to share how the offshore staffing landscape — and his own model — is being reshaped by AI, rising onshore costs, and the rise of risky low-touch employment structures. With 20 years of experience building dedicated teams in the Philippines, Rodney laid out where the industry is heading and where buyers should be careful. References: Website: https://www.integratedos.com LinkedIn: https://www.linkedin.com/company/integrated-os/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now , or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.