
Why “It’s Not My Fault” Stops Progress
Accountability comes up everywhere in food manufacturing and retail. Projects are overdue, the same actions keep appearing in meetings and, when everyone is busy, it’s easy for blame, excuses and “wait and hope” to creep in. In this episode, I introduce the Accountability Ladder, a simple tool for recognising what accountability actually sounds like in ourselves and the people around us. Below the line, you’ll hear phrases like “no one told me”, “it’s not my fault” or “maybe if I wait, this will sort itself out”. They’re all signs that responsibility is sitting somewhere else. Things start to change when we move above the line. Instead of focusing on what somebody else should have done, we start asking what we can do next, what part of the problem we can own and what action we can take. I share an example from my own career involving a product recall, where I had to work my way through those different stages myself. It’s a useful reminder that accountability isn’t about pretending everything is your fault. Even if only a small percentage of a situation is within your control, you can still decide what you’re going to do with it. We also look at how you can use the ladder with other people without simply accusing them of being “below the line”. Asking questions such as “What can we do next?” can help move a conversation away from blame and towards action. The next time you’re in a meeting, listen to the language being used. When the conversation starts shifting from “they should” and “someone needs to” towards “here’s what I’ll do”, that’s when things start moving. Timestamps 00:00 – The impact of below-the-line thinking 01:00 – Why accountability slips and what blame sounds like 02:00 – Introducing the Accountability Ladder 04:00 – Common excuses and avoidance in food teams 07:30 – Moving above the line and taking ownership 10:30 – A product recall and my own experience of accountability 16:30 – Helping other people move up the ladder 19:20 – What to listen for in your next meeting Connect with The Fearless Foodies The Fearless Foodie Newsletter straight to your inbox. No fluff, no spam. https://foodies.fearlessfoodies.co.uk/podcast Connect with me here: https://www.linkedin.com/in/amywilkinsoncoach/ Useful Links & Support Fearless Strategic Leadership Programme Practical leadership development for people working across food manufacturing and retail. https://fearlessfoodies.co.uk Work with Fearless Foodie Leadership development and team support tailored to food manufacturing and retail environments. https://fearlessfoodies.co.uk A Big Thank You to Our Sponsors IFP Labs Specialist laboratory services supporting food businesses with fast, reliable testing and technical expertise. https://www.ifp-labs.com/











