Offsite Team

Hosted by Offsite Team Member Podcast

Business Management

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Episodes

Latest episode

Nov 2024

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EN-US

About the show

Join us on the Offsite Team podcast as we tackle the challenges faced by Durable Medical Equipment business leaders in finding dependable, affordable employees skilled in Brightree. Discover our revolutionary workforce solution that empowers DME businesses to thrive with a reliable and cost-effective team, revolutionizing the industry.

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42 recent

November 20, 2024Episode 1822 min

2.18 The Secret to Offsite Rehab Team Success: Alignment and Efficiency

Optimize your rehab operations with our expert tips. Learn how to navigate complex documentation requirements, avoid claim denials, and ensure smooth reimbursement processes. Join us as we delve into the world of offsite rehab teams and uncover the secrets to success. Podcast originally published 11/20/2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

November 8, 2024Episode 1725 min

2.17 - The Advantage of Hiring Offsite Team's VA's / Executive Assistant

Discover the value of an offsite executive assistant for busy owners and executives in the DME and Home Healthcare industry. From managing emails to saving critical meetings and handling complex tasks, an executive assistant can significantly reduce your workload, allowing you to focus on high-value activities. Learn how outsourcing tasks like administrative work and scheduling can save you both time and money, and ultimately increase your company’s productivity and profitability Podcast originally published ___________________________ Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

October 23, 2024Episode 1622 min

2.16 - Effective Customer Communication with the Offsite Team

Learn how to transform your customer service experience by mastering effective communication. Discover expert tips on handling complaints, how to grade customer service calls, and ensuring customer satisfaction by listening to customer concern and responding appropriately. This video is essential for owners and executives of DME and home healthcare companies. Podcast originally published ___________________________ Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

October 14, 202421 min

2.15 - Offsite Team and Cyber Security

In today's digital age, patient data security is a top priority for healthcare providers, especially those using remote workers. Join us as we discuss the critical role of cybersecurity, encryption, and HIPAA compliance in safeguarding sensitive information. Learn how offsite teams, like ours, ensure your data remains safe—no matter where your workforce is located. Perfect for DME and Home Healthcare business owners looking to enhance their cybersecurity measures. Podcast originally published October 14, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

October 7, 2024Episode 1421 min

2.14- Managing Underperforming Employees

In this episode of the Offsite Team podcast, we dive into the challenges of managing underperforming team members in the DME and home healthcare industries. Join Erik and April as they discuss practical strategies for addressing performance issues while maintaining a positive workplace culture. Learn about the importance of being radically candid, how to set clear expectations, and the benefits of fostering open communication with your team. Podcast originally published October 09, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

September 25, 2024Episode 1326 min

2.13- The Current State of Medicare Reimbursement

The DME industry is facing a crisis with slashed Medicare reimbursements. In this episode of the Offsite Team Podcast, Erik and April discuss the challenges and offer practical solutions. This episode is packed with valuable insights and actionable tips to help DME and home healthcare businesses navigate these difficult times. Don't miss out! Podcast originally published September 24, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

August 28, 2024Episode 1220 min

2.12 Boosting Your Insurance Claim Approval with Expert Documentation

In this episode of the Offsite Team podcast, Discover the secrets to navigating complex insurance documentation for wheelchairs. Learn how to qualify chart notes, meet stringent insurance criteria, and increase your chances of getting claims paid on the first try. This video dives deep into the challenges and solutions for DME and home healthcare providers. Podcast originally published August 28,2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

August 15, 202421 min

2.11 - How to Handle Faxes in a Healthcare DME Business

Tired of drowning in faxes? This episode of the Offsite Team Podcast dives deep into the often-overlooked world of faxes in DME and Home Healthcare. Learn how a dedicated team can streamline your workflow, improve employee morale and grow your DME business! Podcast originally published July 11, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

May 8, 2024Episode 1025 min

2.10 - The Power of CRM in Healthcare Equipment Services

Explore the CRM journey tailored for companies specializing in durable medical equipment, complex rehab equipment, and respiratory equipment. From customer segmentation to automation, uncover how integration and automation can significantly enhance efficiency, consistency, and customer satisfaction throughout the entire customer journey. Podcast originally published May 08, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA _________________ If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/

May 1, 2024Episode 920 min

2.9 - How to Turn Insurance Denials Into an Advantage for Your Business

In this episode of the Offsite Team podcast, discover how you take claim denials as an advantage to your company’s growth! Join Erik and April as they discuss the challenges of denials, friction audits, DSO, and the process of claims in the DME business. Learn how claims are processed and win in today's competitive market! Podcast originally published: May 1, 2024 Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590 YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options. Website: https://offsiteteammember.com/