
How to Communicate Clearly and Confidently at Work: with Jay Alexander Poulton
It's not just what you say. It's how you say it. In this episode of NeuroConversant Leadership, Jeremy Doran talks with Jay Alexander Poulton, The Accent Coach, about how to speak with greater clarity, confidence, and authority, whether English is your first language or your second. Jay shares how his work helping international professionals communicate more effectively grew from his background in journalism and medical communications. He explains why having an accent isn't necessarily the problem, how cultural differences can lead to misunderstandings at work, and why even technically sound ideas can fall flat when the delivery doesn't connect with the audience. The conversation gets practical, too. Jay breaks down three foundations of effective speaking: breath, articulation, and resonance. He explains how breathing, posture, vocal variety, and storytelling can make your message more engaging and help people better understand your ideas. Jeremy and Jay also explore what these lessons mean for managers working with multicultural teams. Leaders have a responsibility to understand how different people communicate, adapt their approach, and address the perceptions their words and delivery create. In this conversation: Why clarity and confidence go hand in hand How language and culture shape the way we interpret others Why your audience needs more than facts and data How managers can communicate more effectively with different team members The role of breath, articulation, and resonance in a strong speaking voice How posture and vocal variety affect confidence and authority How to review your own speaking habits and improve over time Jay's closing advice is a useful reminder for anyone who feels self-conscious when speaking: don't worry so much about what other people think of you. Becoming more confident starts with focusing less on yourself and more on making a meaningful connection with your listener. Connect with Jay: https://theaccentcoach.com Find him on Instagram, LinkedIn, and Facebook under Jay the Accent Coach or The Accent Coach. NeuroConversant Leadership explores how to connect, communicate, and collaborate with people who think, work, and see the world differently.





