NARPM Radio

Hosted by NARPM

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Episodes

100

Latest episode

Jun 2026

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About the show

Property management radio for NARPM members. Get tuned in!

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60 recent

June 10, 2026Episode 23134 min

What Most Property Managers Are Underestimating Right Now

June 10, 2026 Property management is changing fast. In this episode, host Pete Neubig sits down with Steve Hart, Co-Founder and CEO of PMI, to discuss the major trends reshaping the industry, from AI and emerging technology to industry consolidation and scalable growth systems. Steve shares why community, standardized processes, and operational support are becoming increasingly important for property managers looking to grow beyond the day-to-day and build lasting businesses. Whether you're an independent operator or exploring new ways to scale, this conversation offers valuable insights into where the industry is headed.

June 3, 2026Episode 23029 min

Beyond the Hype: How AI is Actually Transforming Property Management Today

June 3, 2026 In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop’s integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.

May 27, 2026Episode 22935 min

From 90-Hour Weeks to Strategic Leadership

May 27, 2026 As a property manager, it’s easy to get trapped in the day-to-day grind. In this episode, Chilon Anderson, CEO and Co-Founder of Above All Property Management, shares how she went from working 90-hour weeks and wearing every hat in her business to stepping into true strategic leadership. She and host Pete Neubig discuss building the right team, learning to let go, creating real business capacity, and why growth isn’t just about more doors — it’s about more freedom.

May 20, 2026Episode 22835 min

Driving NOI: Transforming Property Management with Ancillary Services and Bulk Internet

May 20, 2026 In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property management firms. Beyond technical solutions, the conversation dives deep into the entrepreneurial mindset required to shift from a daily operator to a business owner, the critical importance of prioritizing sales over perfect operations, and how property managers must upskill to stay competitive in an increasingly AI-driven industry.

May 13, 2026Episode 22734 min

The Truth About LLMs, AI, and Your Property Management Website

May 13, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Kristen Ewen, VP of SEO and PMW Marketing at Rentvine, to talk about how ChatGPT and AI impact your website traffic and SEO. Kristen Ewen separates hype from reality and reveals how property managers can leverage AI without sacrificing authority, rankings or lead quality.

May 6, 2026Episode 22638 min

Tax Planning and Strategy for PM Company Owners

May 6, 2026 Most property management owners treat taxes as a once-a-year task — but real savings happen with proactive planning. In this new episode, Pete Neubig and CPA Chris Picciurro break down the difference between tax planning and preparation, key strategies like cost segregation and income shifting, and the biggest mistakes business owners make. If you want to reduce your tax burden and make smarter financial decisions year-round, this is a must-listen.

April 29, 2026Episode 22538 min

From “Wild West” to Scalable Systems: Bringing Multifamily Discipline to SFR

April 29, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Dan French, CEO of Northpoint Asset Management, to explore how institutional-grade systems from multifamily are reshaping the “wild west” of single-family rentals. They dive into scaling operations, leveraging AI for efficiency, and what it really takes to bring structure, profitability and long-term growth to modern property management businesses.

April 22, 2026Episode 22434 min

Bridging the Gap: Mastering Property Manager and Maintenance Vendor Partnerships

April 22, 2026 In this week’s NARPM podcast, host Pete Neubig talks with Patrick Jacobs, the CEO of Shamrock Property Maintenance. Leveraging over 20 years of experience in the field, Jacobs shares real-world insights on moving away from unreliable "chucks in a truck" by implementing clear rules of engagement and formal vendor agreements. The discussion highlights how property managers can improve efficiency through standardized onboarding, open lines of communication, and the use of centralized maintenance portals like Property Meld or AppFolio to streamline workflows.

April 15, 2026Episode 22335 min

BDMs, Growth, and Reality: What Property Managers Get Wrong

April 15, 2026 In this week’s NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drives growth.

April 8, 2026Episode 22246 min

Beyond Management: How Entrepreneurs Become Investors in the Businesses Around Them

April 8, 2026 In this week’s NARPM® podcast, host Pete Neubig talks with Peter McKenzie, founder of Rincon Property Management, about how property managers can grow beyond their own companies by investing in and partnering with others. Peter shares how mentorship evolved into strategic partnerships and outlines what it takes to do this successfully, from having a strong business foundation to structuring deals, aligning expectations and managing risk.