Why Nobody Pulls the Cord with Dr. Michael Gillespie │ Leadership Decision Making │ Ep. 189
When was the last time somebody stopped your line and you thanked them for it? Toyota built the andon cord into the line decades ago and most plants still treat pulling it as a failure. Dr. Michael Gillespie, organizational psychologist at the University of South Florida and co-author of Distancing with David Marquet, studies why the person closest to a problem is often the least able to see it. Being locked inside your own point of view is the default setting, not an occasional lapse, which is how five people can walk up to one stopped line and each honestly see a different problem. Nobody is lying. Everybody is immersed. Mike walks Trevor through the three moves that create distance, be someone else, be somewhere else, be sometime else, and shares the research on why higher performing hospital units report more errors rather than fewer. Trevor brings the plant floor version, including the moment he admits he spent years defending his own department instead of the whole line, and applies temporal distancing live to a month-end budget decision every operations leader will recognize. Ends with one exercise you can try tonight, and it sounds cheesy until you read the research behind it. A practical conversation about decision making, critical thinking, and manufacturing team leadership for plant managers, operations directors, and frontline supervisors. 🎁 Free: 10 great questions to ask your leadership and drive engagement → manufacturinggreatness.com/subscribe and get bonus content in our newsletter! Connect with Trevor: LinkedIn 👉 linkedin.com/in/trevorblondeel Website 👉 manufacturinggreatness.com
