Masters of Home Service

Hosted by Jobber

Business Entrepreneurship

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Episodes

139

Latest episode

Jun 2026

Language

EN-US

About the show

Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.

Listen to episodes

60 recent

June 16, 202623 min

Close $20K Jobs Without Being Pushy

Does quoting big-ticket jobs leave you feeling nervous? In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nasarov, owner of N&P Cleaners, and Kevin Cook, founder of The Dirty Work Sales System, to uncover the secrets to closing $20K jobs without feeling pushy or uncomfortable. Discover the mindset shifts, practical sales techniques, and instant confidence boosters that will help you win larger jobs and grow your business sustainably. Show Notes: [00:59] Common mistakes when quoting big jobs [02:23] The importance of speed to close jobs quickly [03:20] How do you pre-qualify customers effectively? [04:36] Addressing price objections with direct questions [06:26] Should you present estimates to both spouses? [08:55] Selling outcomes versus technical details [10:14] Why detailed estimates help with negotiations [11:51] Knowing your pricing builds confidence [14:07] How confidently saying "no" can win sales [15:36] Prevent objections by pre-addressing concerns [17:25] Navigating "I need to think about it" objections [18:56] Balancing assertiveness without being pushy [20:13] The power of silence after presenting your offer New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

June 9, 202627 min

Build a Bonus Program That Makes Your Team Want to Stay

Worried about losing your top-performing employees? In this episode of Masters of Home Service, host Adam Sylvester chats with Cory Byron of Vancity Electric about building a bonus program that motivates employees to stay and perform better. Cory shares the simple bonus system that improved his team's productivity, cut down costly mistakes, and boosted employee retention without breaking the bank. Show Notes: [01:09] How Cory’s quarterly bonus system works [02:50] Common mistakes a good bonus plan can eliminate [04:07] Capturing unapproved changes and material costs [06:00] Practical ways to track employee performance [07:26] What is a goal-setting review (GSR) meeting? [09:19] Coaching vs. managing your employees [10:45] How do you set realistic gross margin targets? [12:54] Should apprentices be part of your bonus plan? [13:04] Dealing with seasonality in bonus targets [14:08] How to budget bonuses so they protect your profit [14:49] How to introduce GSR meetings to your team? [17:07] What are the benefits of regular GSR meetings? [18:10] How to keep your bonus program consistent long-term [20:21] How Cory structures his yearly team bonus New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

June 2, 202615 min

How Small Businesses Are Winning Government Contracts

Government contracts can pay 2.5x more than residential jobs, yet many service businesses overlook them entirely. In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nazarov, owner of N&P Cleaners, to unpack how small businesses can break into government contracting and start winning profitable bids. From finding bids on resources like SAM.gov to understanding requests for proposals (RFPs), Anatoly shares what contractors need to know before getting started. Show Notes: [00:26] Where can small businesses find government contracts? [01:07] RFQs and mandatory bid meetings [01:50] Inside a 100-page government RFP packet [03:38] How does government contract bidding work? [04:32] How long does it take to win a government contract? [05:07] Government contracts vs commercial jobs [06:27] How long do government contracts last? [07:47] The cash flow delay behind government contracts [08:40] How Anatoly and his wife built a woman-owned cleaning business [10:08] Can government contracts become passive income? [11:59] Common mistakes new government contractors make [12:43] How government contractors cover payroll New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

May 26, 202630 min

Create a Week of Social Media Content in 45 Minutes

45 minutes, once a week. That’s all you need to win on social media. In this episode of Masters of Home Service, host Adam Sylvester sits down with Hunter Patrick, founder of Dumpire Junk Removal, and Phil Risher, owner of Phlash Consulting, to show how home service businesses can use social media to attract real, paying customers. Download our free weekly social media plan for this episode: https://bit.ly/4nKziLe Show Notes: [00:27] Why home service pros struggle with social media [01:17] Do follower counts actually matter on social media? [03:12] How do social media algorithms work? [05:19] Are reels and short-form videos winning local leads? [06:20] How to post on social media effectively [07:46] How Hunter creates weekly content in under an hour [09:35] Business page vs personal brand: what works better? [12:12] Why views don't matter, customers do [13:15] Content ideas that market you as the local expert [13:55] How social media content trains AI and improves SEO [16:02] A simple social media system for busy contractors [18:26] The hook strategy that keeps people watching your videos [21:01] How do you target local customers on social media? [22:50] How to use organic content to create better ads [24:33] DIY social media tools every business needs [25:37] 3 easy videos home service pros can record today New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

May 19, 202647 min

Shark Tank's Daymond John on Good Debt, Execution, and the Power of Broke

What does it actually take to scale a business? In this episode of Masters of Home Service, Adam Sylvester sits down with entrepreneur and Shark Tank investor Daymond John to talk about entrepreneurship, scaling a business, leadership, money, systems, investing, and what separates successful business owners from everyone else. This episode is packed with practical business advice for entrepreneurs and home service business owners. From building FUBU into a global brand to investing in some of Shark Tank’s biggest success stories, Daymond shares real lessons on business growth, communication, mindset, leadership, hiring, financial literacy, and scaling sustainably. You’ll also hear practical advice for home service business owners on operations, delegation, customer value, business systems, and long-term growth. Show Notes: [00:00] Intro [00:52] What Daymond John wants to be known for [01:27] Why some people succeed in business [03:05] Financial literacy and entrepreneurship [04:52] Good debt vs bad debt [07:22] What investors want to see [08:24] Risk and entrepreneurship [13:03] Why Bombas became successful [16:02] Solving problems in business [17:46] What makes a good communicator [23:07] Health, burnout, and entrepreneurship [26:13] What business owners need to know [29:23] Working on vs in the business [31:06] Every solved problem creates another problem [33:15] The biggest mistakes entrepreneurs make [39:04] Why data matters in business [41:14] Why execution matters more than ideas [44:20] Letting go as a business owner [46:29] Final advice for entrepreneurs New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

May 12, 202626 min

This 24-Year-Old Proves You Don’t Need College to Make $1M

Think you need a college degree to build a successful business? At just 24 years old, Hunter Patrick is living proof you don't. In this episode of Masters of Home Service, host Adam Sylvester dives deep with Hunter, founder of Dumpire Junk Removal, who turned multiple business failures into a thriving $1M junk removal business, all without finishing high school. Show Notes: [01:16] The tough decision that led Hunter to entrepreneurship [02:13] How do you learn business without a formal education? [03:42] Overcoming self-doubt and criticism [05:08] The value of mentorships and why it matters [08:32] Why you shouldn't listen to everyone’s advice [11:38] The advantage of being young in entrepreneurship [13:58] Staying humble despite achieving success [17:40] Hunter’s advice for young entrepreneurs [19:02] How do you find the right mentors and coaches? [22:30] Using YouTube University and free resources New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

May 5, 202625 min

Save 20+ Hours/Week with These Automations

Constantly chasing leads? Trying to stay organized? You’re not alone. In this episode of Masters of Home Service, host Adam Sylvester sits down with Phil Risher of Phlash Consulting and Cory Byron from Vancity Electric to break down how automations can take that work off your plate. They share real examples of how to save 20+ hours a week, close more jobs, and create a better customer experience without hiring more staff. Download the 10 automation moves checklist for this episode: https://bit.ly/4w9Pd9M Show Notes: [01:15] Why automation reduces business chaos [02:15] The two automations every business needs [06:52] Should you follow up by text, email, or phone? [07:30] Why your CRM is a hidden revenue opportunity [12:13] How an online estimate calculator can 10x your leads [13:07] Using equipment age to trigger high-value upsell jobs [14:54] Project management automations to reduce manual work [15:42] How to automate hiring and build a bench of candidates [17:11] How automations can save 20+ hours per week [17:38] Simple upsell and follow-up systems to boost job size [18:55] The instant handoff system that builds customer confidence [19:36] How to automate billing and stop chasing payments [20:59] Automating your business and data insights New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

April 28, 202631 min

Want to make $1M Cleaning? Pick Your Path (Residential or Commercial)

Should you build a residential cleaning business or go all-in on commercial? In this episode of Masters of Home Service, host Adam Sylvester sits down with two operators on opposite sides of the industry to break it down. Savannah Revis runs a residential, eco-friendly cleaning company, while Anatoly Nazarov focuses on commercial and government contracts. They share what actually matters when choosing your path and what most people get wrong. Show Notes: [01:25] Should you do both residential and commercial cleaning? [02:26] Is residential cleaning easy to start? [03:15] Which cleaning market is more competitive? [04:10] Misconceptions about commercial cleaning [05:14] Residential vs commercial: workforce differences [06:56] Insurance, licensing, and certifications explained [10:23] Low barrier to entry vs high competition path [12:11] Volume vs big contracts: which model fits you? [14:05] How recurring work shows up in commercial cleaning [16:05] Does branding matter in commercial cleaning? [16:33] How commercial cleaning bids work [19:33] Relationships vs transactions in cleaning [21:20] Do employees prefer residential or commercial work? [24:35] How to start a cleaning business (residential and commercial) [26:02] Pay structures: wages, benefits, and subcontractors [27:26] Why being intentional and niching down leads to faster growth New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

April 21, 202631 min

Scaling Without Sacrifice: Protecting Your Time, Health, & Family

What’s the point of a successful business if it costs you your health, marriage, or time with your kids? In this episode of Masters of Home Service, host Adam Sylvester sits down with Kelly Guerrero of HomePro Coaching and Cory Byron from Vancity Electric to talk about growing a business without letting it take over your life. They get real about long days and the slow drift away from the very reasons you started your business in the first place. Show Notes: [02:06] Simple boundaries that protect your family time [04:49] Why does a lack of systems lead to burnout? [06:16] How do you stop being the middleman in your business? [08:44] Automation, system and delegation: where to start [11:34] Why doing estimates at night is a mistake [12:37] Block scheduling your week for better focus [14:44] How your phone is hurting your work-life balance [18:04] Letting go of the need to always be available [20:33] How do you maintain friendships while running a business? [24:17] The one-task-per-week delegation strategy [26:00] Ask your family this question to fix your priorities New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

April 14, 202629 min

7 Steps to Rank Higher in the Age of AI Search

If your marketing relies on Google alone, it’s time to rethink your strategy. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, about what’s changing in search—and what service pros can do to keep up and stay visible. Phil shares seven key steps to help your business rank higher as AI search becomes a bigger part of the buying journey. Download the 7-step AI search checklist for this episode: https://bit.ly/47WAjt2 Show Notes: [01:34] Is Google search dying? What’s changing in 2026 [03:53] Step 1: How reviews influence AI search [05:53] Step 2: Service area pages and FAQs [09:11] Step 3: Licenses, certifications, and insurance [10:43] Step 4: Building credibility without formal credentials [11:30] Step 5: Service quality signals in search [15:18] Step 6: Showing real customer experience [18:42] Step 7: Local reputation that strengthens your brand [19:52] Does SEO still matter as search evolves? [20:35] What are large language models (LLMs)? [22:31] Why social media is a growing opportunity [25:16] Where contractors can start with AI search New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR