Episode 158 – Chris Frain, President, Frain Industries
Most exhibitors at Pack Expo are there to sell machines. Chris Frain is there to buy them. As president of Frain Industries, he walks the show looking for gaps in a rental fleet of brand-new packaging and processing equipment, bought from 72 OEMs and ready to ship in weeks rather than the months a new order can otherwise take. It’s an unlikely role for a company that many in the industry still remember as a used-equipment dealer, and one that spent years competing with the same OEMs it now buys from. Today, Frain won’t sell you the machine you’re renting. About half of its rental customers ask, Frain sends them to the OEM to buy new, and roughly a third end up doing exactly that. The old competitor has become one of the OEMs’ better sales tools. In this episode of Manufacturing Matters, recorded on the show floor at Pack Expo International 2026 in Chicago, Jimmy Carroll gets Frain’s read on the market from an unusual vantage point: what comes back off rent, and why. Some machines return because the OEM finally delivered. Others return because a new product never found its market. Frain also explains why customers routinely overestimate the line speed they need, why tighter capital budgets have been good for rental, and why, with new-product failure rates as high as they are, renting gives manufacturers more shots on goal. Support the show





