August 11, 202624 min
192 ACT! The First CRM Ever Built Story -- Mike Muhney
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Aug 2026
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About the show
Manage Self, Lead Others is the leadership podcast for people who want to lead with impact, not ego - in the age of AI, and beyond. Hosted by Nina Sunday CSP, Hall of Fame speaker, each episode features real conversations with leadership thinkers, industry experts and workplace innovators sharing practical ideas and bold insights on emotional intelligence, creative thinking, embedding innovation, cultivating trust in sales and AI. Because human leadership has never mattered more. In a world of accelerating change, leaders who thrive are those who inspire space and calm for creative thinking, build resilient teams, and stay ahead of what's coming - without losing their humanity. Are you committed to growing yourself to better lead others? Tune in. You'll walk away with strategies you can apply immediately, whether you're a new manager, team leader, or seasoned professional. Subscribe and join the movement. Human leadership in the AI age starts here.
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July 28, 202623 min
191 Remove Your Brain Blinkers—Anthony Bonnici
“Don’t drink bad coffee.” Anthony Bonnici’s six-letter model for how we sabotage ourselves without noticing, from a guest who spent 13 years leading pharmaceutical sales and marketing teams, with brands worth over $150 million, before walking away from corporate life in 2005 to help hundreds of thousands of people across five continents remove the beliefs that block high performance. In this episode he explains the COFFEE model, six ways we sabotage ourselves through self-talk, the ACID process for shifting a limiting belief, and the exercise where a room of 600 people who all say “I can’t draw” leave holding a pastel sketch. If you lead a team member who rules themselves out before they’ve tried, this conversation gives you a way to raise it that invites curiosity instead of an accusation. Experience our episodes in a whole new way. Watch every video version on our YouTube channel and subscribe to catch the next release: https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 IN THIS EPISODE [1:11] The blinkers metaphor behind the book title, and how a room of 600 people who all said “I can’t draw” left holding a pastel sketch inside 60 minutes. [4:42] The COFFEE model: catastrophise, overgeneralise, filter, forecast, emotionalise and effectualise, six ways self-talk sabotages performance. [10:51] The Oz principle, above and below the line thinking, and a harmaceutical case study where sales blamed marketing until the team drew a line under the argument and moved to solutions. [12:33] When “team repair” work gets invited in, and the ACID process for shifting a limiting belief: aware, challenge, imagine, do. [17:17] NLP, and the manager’s dilemma: how to invite a team member to question their own limiting belief without accusing them of having one. [21:52] Where to find Brain Blinkers and get in touch with Anthony. ABOUT ANTHONY BONNICI Anthony Bonnici is a Certified Speaking Professional (CSP), NLP practitioner, and author of Brain Blinkers. He spent 13 years in the pharmaceutical industry leading sales and marketing teams with brands worth over $150 million before leaving corporate life in 2005. He has since worked with hundreds of thousands of people across five continents, helping them recognise and remove the three mental barriers to high performance: limiting beliefs, negative thoughts, and fear. BOOK Brain Blinkers by Anthony Bonnici – https://anthonybonnici.com.au/shop/ CONTACT ANTHONY BONNICI Website: https://anthonybonnici.com.au LinkedIn: https://www.linkedin.com/in/anthonybonnici ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake, is now on Amazon in paperback, Kindle and audiobook. Not a collection of transcripts. Nina adds her own reflections on each guest conversation. Amazon USA: https://a.co/d/3WaplI9 Amazon Australia: https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone. You don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit https://www.brainpowertraining.com.au/signature-programs/ === For global in-person speaking bookings, visit https://www.ninasunday.com === Connect with Nina Sunday on LinkedIn: https://www.linkedin.com/in/ninasunday/ === Enjoying the show? Leave a 5-star review on Apple Podcasts. Scroll past the episodes to ratings and reviews, tap 5 stars and add a quick comment. That simple act helps other leaders discover the show. RESOURCES MENTIONED Our Icebergs Are Melting by John Kotter, source of the “no-no” personality Six Thinking Hats by Edward de Bono The Oz Principle by Smith, Hickman and Connor, source of above and below the line thinking. Learn more about your ad choices. Visit megaphone.fm/adchoices
July 7, 202624 min
190 Gravitas: Confident Communication—Dr Louise Mahler
[0:06] The psychology of vocal fry. Why ending a sentence in vocal fry removes commitment from your message. [1:07] Introducing Dr Louise Mahler: from singing opera on the great stages of Europe to Top 30 Global Guru in body language, vocal intelligence and communication; author of the bestselling book, Gravitas. [1:50] What's wrong with communication today? We've left out the most important part - delivery. [2:30] How gestures fell out of fashion after World War Two, and why body language theory of the 1970s-80s got it wrong; communication is about bringing your best, not pandering to others' perceptions. [3:30] Cicero: it's not about how to be understood; it's how not to be misunderstood. [4:10] The five canons of rhetoric, and why delivery was considered the most important; gravitas as the manner of trust and respect. [5:20] Gravitas is not seriousness; it's equally weighted with humour and levity. Cicero was said to be the funniest man in ancient Rome. [6:30] A keynote timing mix-up in front of hundreds of CFOs, and how walking on stage laughing set the room on fire. [7:20] Laughter is the bouncing of the diaphragm; only people who trust you will laugh with you. [7:50] Do some people just have executive presence, or can it be learnt? It's always learnt. [8:40] Creating anchors in the air with gestures; what the ancients called architecturally designing your material. [9:40] Three reasons to move: breathing, visual interest, and memory . . . how Roman orators presented for hours without notes. [11:00] The three rules of gestures: always congruent, never repeated more than twice, and hold each gesture until the next one. [12:20] Why breathing matters so much: if the breath doesn't work, go home. What a held diaphragm does to your voice and why upper-body tension reads as aggression. [14:00] Do you need vocal warm-ups before a meeting? The voice is warm all the time; just kick the diaphragm free. [15:00] A fix for nerves and self-doubt: confidence is competence. Without training there is no knowledge; without knowledge there is no confidence. [16:30] On a good day natural talent will arise; on a bad day they fall back on the craft. The amateur practises till they get it right; the professional practises till they can't get it wrong. [17:40] Where practice really happens: internalising your material in everyday life so it comes out authentically, improvised within a framework. [19:00] How metaphor speaks to the unconscious mind; opening with a creative link that connects to your message. [20:20] The autostereogram (magic eye picture) as a metaphor for transformational change: refocus the eyes and see the real picture behind the abstract. [21:20] Vocal fry explained: closing the throat, jamming the diaphragm, and why salespeople sabotage the end of their sentences. You never run out of breath; you only run into tension. [22:30] One thing to do before a big meeting tomorrow: breathe out, throw the elbows off the body, and show your palms - the gesture of trust. [23:00] How to work with Dr Louise Mahler: online and face-to-face coaching, keynotes and executive team work. Closing thought: delivery, delivery, delivery CONTACT DR LOUISE MAHLER https://www.louisemahler.com.au/ Connect with Dr Louise Mahler on LinkedIn: https://www.linkedin.com/in/louisemahler/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
June 15, 202623 min
189 Hidden Beliefs Sabotage Leaders—Jim Britt
Jim Britt turns one word into a leadership gut-punch: resourceful. Then, he goes even further: what if source is love, and fear is something we accidentally fall in love with instead? In this episode, you’ll hear a true story of losing everything, making one decision not to quit, and watching opportunity appear almost on cue. We also unpack the hidden beliefs and self-talk that sabotage leaders, plus the approval-and-control paradox that makes smart people freeze when it matters most. View the video on Youtube here: https://youtu.be/NO9Z1CNuLM4?si=21K7C-nIWmdQhe16 Subscribe now to the Youtube channel to be first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUNDBITES [2:41] Why decision-making is the foundation for success . . . and what it takes to commit without keeping one foot out the door. [3:10] A rock-bottom story: losing everything, choosing not to quit, and the single decision that changed the trajectory. [5:12] Taking action when you have almost nothing . . . and how one small move can unlock unexpected opportunity. [6:26] What most people do wrongly when they try hard but get no results . . . and how coaching can flip outcomes fast. [7:45] Why vision boards are optional but decisions are not . . . and how progress is built in “today,” not someday. [8:51] Why we set a goal, make a decision, then generate fear to stop ourselves . . . and the hidden role of subconscious self-talk. [9:36] How core beliefs formed in the first six years can shape adult confidence, relationships, and leadership behaviour at work. [10:20] What “not feeling worthy” can look like in adulthood . . . from staying silent in meetings to self-sabotaging success. [12:13] Why speaking to an audience can feel like facing predators . . . and how ancient survival wiring shows up as modern fear. [12:55] The approval and control paradox: why needing approval blocks it, and why needing control creates more anxiety. [13:22] How letting go of approval and control helps you become more yourself . . . and why that is what audiences respond to. [14:44] A “never again” public speaking moment . . . and how to turn a rough first attempt into skill-building rather than avoidance. [16:12] How to identify your mindset by looking at results in any area of life . . . and why decisions quietly shape how you show up. [17:29] Why leaders inside organisations should write a book . . . using publishing as credibility, conversation fuel, and visibility. [18:23] Personal branding for employed leaders . . . and how being published can help you rise through the ranks. [19:12] Practical advice for success: become “resourceful” by reconnecting to source . . . and choosing vision over fear. [21:14] How to connect, work with, or be coached JIM BRITT https://jimbritt.com/contact-2/ https://jimbrittcoaching.com/ https://www.linkedin.com/in/jim-britt/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
May 19, 202624 min
188 Automating Tasks. What Matters?—Tim Hyde
Tim Hyde shows how leaders can reclaim hours every week by fixing the invisible gaps in their systems. In this conversation, we explore why automation is not about saving time, but about: - creating intimacy at scale - reducing friction in decision-making, and - designing smarter customer journeys that actually move people forward. You might like to know ... this podcast is also a vodcast (video podcast). You can watch every video version on our YouTube Channel. Subscribe now to be first to catch our next release https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 Direct link to Tim Hyde's episode: https://youtu.be/uSmEZLrYs5Y SOUNDBITES [1:43] Why automation and system design should come before sales, marketing and delivery if leaders want scalable results. [2:18] Seeing customer journeys like lines of code and how one broken step can stop the entire business from working. [3:58] Where leaders should look first to find automation opportunities in their own workflows. [4:33] Using frequency as a decision filter to identify tasks that are worth automating and those that are not. [5:38] How long-standing annoyances and repeated behaviours signal high-value automation opportunities. [6:22] Why customer impact matters more than time savings when designing automated systems. [6:59] Creating intimacy at scale by personalising automated messages without becoming transactional. [8:07] Leveraging underutilised assets such as books, podcasts and content to strengthen automated touchpoints. [9:10] Building simple systems first and then reusing them for strategic leverage across multiple scenarios. [10:05] Using automation as a delivery system rather than relying on a single channel like email. [12:41] Choosing the right communication tools to deepen relationships, not just broadcast messages. [13:08] Reusing automation frameworks for anniversaries, milestones and ongoing client touchpoints. [14:26] Owning the indecision period after proposals are sent and why most businesses lose momentum here. [16:39] Using automation and AI notes to personalise long-term follow-ups months or years later. [18:02] Why templates combined with meaningful data create powerful, human-sounding automation. [18:47] The trade-off between learning automation yourself versus working with an expert. [21:06] Asking “and then what?” to turn single actions into connected systems. TIM HYDE https://winmoreclients.com.au/ https://www.linkedin.com/in/tim-hyde-crm/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices
May 5, 202625 min
187 How Metaphors Win Buy-in — Lawrence Armstrong
Lawrence Armstrong helps leaders turn strategy into something you can actually see. In this episode, he reveals the metaphors that kept a fast-growing firm nimble and future-ready: fleet of ships vs ocean liner, roadrunner vs coyote, the visible light spectrum for smart diversification, and the flywheel moment when hard work suddenly starts pulling you forward. If you lead a team through change, growth, or competing priorities, this conversation will give you language that sticks and frameworks people will remember. Experience our episodes in a whole new way—watch every video version on our YouTube Channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [2:44] Fleet of ships vs one ocean liner . . . staying entrepreneurial, connected, and able to change direction quickly as you grow. [5:26] Roadrunner and coyote . . . balancing business development speed with operations capacity so growth stays sustainable. [7:48] Strategic diversification using the visible light spectrum . . . expand within your expertise and avoid distractions outside your “line of sight.” [10:53] The chessboard metaphor for internal talent moves . . . creating career opportunities by placing high-potential people into new markets. [14:34] The tinker toy wheel as a leadership exercise . . . spotting strengths and gaps, then building toward a more balanced “whole-brain” capability. [17:20] Good to Great thinking . . . why continuous improvement and ongoing innovation are non-negotiable if you want longevity. [18:05] The hedgehog concept . . . define your core superpower, keep refining it, and build innovation and diversification from that base. [19:16] How flywheel momentum shows up in real businesses . . . clients seek you out, innovations spread, and growth compounds over time. [20:31] Raising leadership capability with shared reading habits . . . using books as a low-cost way to lift thinking across the organisation. ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
April 29, 202633 min
Ep 77 REPUBLISHED Communication Dynamics — Anneli Blundell
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April 21, 202624 min
186 The Empathy Gap–Daniel Murray
In the ‘Manage Self, Lead Others’ emotional intelligence and leadership podcast, Daniel Murray brings empathy back to where it belongs - at work, right in the middle of performance, trust, and everyday decisions. In this episode, you’ll learn how empathy becomes a practical leadership tool, what “consciously curious” looks like in real conversations, and why people don’t resist change, they resist feeling ignored. Experience our episodes in a whole new way. Watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [1:34] The “Gantt chart blind spot” … What gets missed when project plans ignore motivation, buy-in, and human variability. [2:22] Why people are not “FTE” … Treating humans like machines quietly blows timelines and budgets. [3:48] Change management as the missing role … Why implementation needs communication, support, and a human timeline, not just tasks [4:55] How trust and relationships determine whether change frameworks actually work. [6:25] Consciously curious leadership …Being interested without judgement, agendas, or forcing an outcome, even when pressure is on. [10:03] Decision-making is only half the story. The outcome is shaped by belief, buy-in, and what happens during implementation. [12:26] Communicating the “why” and the context … How to explain the path to the decision so teams stop resisting the change. [14:10] Humility in leadership calls … Inviting input, staying open to course-correction, and treating change as a shared relationship. [15:49] The real trust question: shifting from “who do I trust?” to “who trusts me?” and how that changes everything. [17:33] The psychology of uncertainty … How the brain fills gaps with worst-case scenarios, and why leaders must reduce ambiguity. [20:19] Turning empathy into performance, what empathy looks like in feedback, accountability, and leading teams through change. Contact DANIEL MURRAY https://danielmurray.au/ https://theempathygap.com/ https://www.linkedin.com/in/daniel-empathicconsulting/?originalSubdomain=au ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback, kindle or audiobook. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
April 8, 202623 min
185 The World of Creativity Part 2 — Fredrik Härén
Tune in for Part 2 of my conversation with Fredrik Haren. View the video on YouTube here: https://youtu.be/e9ALgEELAyQ Part 1 is episode 170 from 25 September 2025. Learn more about your ad choices. Visit megaphone.fm/adchoices
March 24, 202623 min
184 Cybersecurity: eInvoicing Beats Fraud — Robin Sands
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