Your Health University Podcast

Hosted by Jamie Preston

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311

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Nov 2026

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About the show

The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conversations with experts who are challenging the status quo and redefining how healthcare is delivered. Whether you’re a provider, healthcare executive, or someone passionate about improving patient outcomes, the Your Health University Podcast provides valuable discussions and practical insights to help you stay ahead in the industry. Tune in to stay informed, inspired, and equipped to drive meaningful change in healthcare.

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60 recent

November 9, 202637 min

Three Patients, One Daughter with Adrianne Grimes,

What if the hardest part of caring for the people you love isn’t the caring itself? Maybe it’s the driving, the waiting rooms and the phone calls that never get returned. Adrianne Grimes is the new VP of Development for Your Health’s Charleston region. She joins Jamie Preston to describe what life was like while she managed care for her sister, her mother and her mother-in-law and also worked a high-pressure career. A year and a half ago, long before she joined the team, a social worker told her about Your Health. That tip changed how her whole family gets care. In this episode: Taking conference calls from waiting rooms and from outside a hospital room, sometimes two or three days a week A fall that didn’t become a hospital stay, because the care team brought the X-ray machine to the house Why a full care team, from providers to physical and occupational therapists, catches what a once-a-year checkup misses How a trusted relationship helps patients be honest with their providers Why she went from advocate to employee, and what she wants every stretched-thin caregiver to hear If you’re caring for someone you love and feel pulled in ten directions, this conversation is for you. Listen, then share it with someone who needs it. www.YourHealth.Org

November 2, 202625 min

What Do Chaplains Do? Part 2

Most people meet a chaplain in the hardest moment of their lives. What if that chaplain had already been part of their story for years? In part two of Jamie Preston’s conversation with Tony Medlin, Director of Chaplain Services at Your Health , the focus shifts to what makes this program different. Your Health’s chaplains build trust with patients long before hospice, sometimes before palliative care, so that when the hard questions come, a familiar face is already there. In this episode: How early chaplain relationships build the trust patients need for the hardest transitions What a chaplain does when fear and family conflict fill the room Why humor and joy still belong at the end of life, including a locked-stairwell story from Tony’s own loss Hospice bereavement support, and why it continues long after a death “My name is Jennifer and I’m not leaving you,” the story of the one person a trauma survivor never forgot How chaplains serve patients of every faith by connecting them to their own traditions Tony closes with a message for every Your Health team member: nobody is “just” anything. If you’re new here, start with part one. www.YourHealth.Org

October 26, 202628 min

What Do Chaplains Do?

Most of us think the hardest part of sitting with someone in pain is finding the right words. What if the words were never the point? In part one of this two-part conversation, host Jamie Preston sits down with Tony Medlin, Director of Chaplain Services at Your Health. Tony is building a chaplaincy program across South Carolina and Georgia that reaches well beyond hospice. He spent many years as a United Methodist minister and in long-term care, and he traces his calling to a question his mother asked him the day before she died in 1988. He also talks about the chaplain he wishes she’d had. In this episode: Why Your Health’s chaplaincy program is designed to go far beyond hospice What Tony listens for in a chaplain interview, and why the most impressive résumé he’s seen didn’t get the job Why “I don’t know, but I’m staying here with you” may be the most powerful thing a chaplain can say How active listening sometimes means saying nothing at all How chaplains serve people who say they aren’t religious, without ever trying to convert them The story of a chaplain who stayed present through a painful family conflict Whether you work in healthcare or you’ve ever sat beside someone who was hurting, this conversation will change how you think about showing up for people. Part two is coming next. www.YourHealth.Org

October 19, 202623 min

Belief Makes Growth Easier Part 2 with Tatiana Zanzig

What if the most important healthcare visit is the one that never has to happen in an emergency room? In part two of this conversation, host Jamie Preston and Tatiana Zanzig, nurse and Division President of Product for the Lowcountry at Your Health, get personal. Tatiana tells the story of her godmother, who depends on oxygen for severe COPD. She cycled through hospital admissions until a care team started seeing her at home. Since then, she hasn't been admitted once in more than a year. In this episode: How remote patient monitoring flagged a racing heart rate and low oxygen levels before they became ER visits The same-day telehealth visit and lab work that caught a serious potassium imbalance What proactive care means for exhausted family caregivers and an overloaded healthcare system How the development team works with marketing, public affairs, value-based care, hospice, and behavioral health colleagues Why Tatiana is excited about skilled nursing partnerships and building trust in Savannah and Brunswick This episode is especially for the Your Health team. Development's door is open, and the next great connection might come from you. Missed part one? Start there first. www.YourHealth.Org

October 12, 202622 min

Belief Makes Growth Easier with Tatiana Zanzig

Most people hear "growth" in healthcare and think of spreadsheets. Tatiana Zanzig thinks of the patient who can't make it to the doctor's office. In part one of this two-part conversation, host Jamie Preston sits down with Tatiana, a nurse and Division President of Product for the Lowcountry at Your Health. She first saw the Your Health model up close as a home health clinician, watching it keep patients out of the hospital and heal wounds faster. She became its biggest cheerleader long before she joined the team. In this episode: How a decade in med-surg and the ER shapes the way she leads growth today Why believing in what you offer makes conversations with patients and families genuine What "finding a way to get to yes" looks like inside a fast-moving, value-based organization How Your Health balances financial performance with a commitment to keep serving patients Who benefits most from the model: homebound patients, people with multiple chronic conditions, and those facing barriers to care This conversation shows that growth with purpose isn't a slogan. It's how more people get the care they deserve. Part two is coming next week. www.YourHealth.Org

October 5, 202641 min

Quality Is Caring with Ericka Bauman

What if the measures that feel like paperwork are really what keeps a patient out of the hospital? Ericka Bauman, Director of Quality Assurance at Your Health , comes back to explain quality measures from the ground up. She covers the triple-weighted "heavy hitters" (A1C, blood pressure and medication adherence) and gives a 90-day plan for closing out the year. Her main point is that every gap stands for a real person, and the job isn't to check boxes but to see the whole patient and keep them healthy, safe and at home. In this episode: What "triple-weighted" means, and why A1C, blood pressure and medication adherence matter most for star ratings and for patients A Q4 playbook, and why only the last A1C and blood pressure reading of the calendar year count Why missed medication-adherence days can't be made up, and how to set patients up for success starting in January Why providers should still code statin intolerance, and when advanced illness and frailty exclusions apply The biggest myth about quality work, and how mammogram buses and clinic health fairs help patients get screened Quality isn't a report card. It's what lets someone get home to their family. Listen, then go look at your patients differently. www.YourHealth.Org

September 28, 202646 min

Healthcare By Design with Mallory Phillips

The best design in healthcare is the kind you never notice. When it works, a patient feels safe before a clinician says a word. When it doesn't, trust wears away one small friction point at a time. Jamie sits down with Mallory Phillips , creative director at Your Health. She led the creation of the company's logo and now helps shape how its teams learn. Mallory trained in advertising design at the Savannah College of Art and Design, and she argues that design is far bigger than logos and brochures. It covers forms, instructions, onboarding, the words staff choose, and the moment a clinician steps into a patient's home. In this episode: Why patient experience rarely fails because of one big mistake, and how a hundred small friction points do the damage instead How in-home care flips the rules: you're a guest in someone's home, so trust has to be earned differently What Chick-fil-A's "my pleasure" and Airbnb's "home away from home" can teach healthcare The science of readable design, and why a confusing door handle is the designer's failure, not the user's The story inside the Your Health logo, from a handwritten signature to a plus sign that puts the patient at the center If you've ever wondered why some care feels personal and some feels like paperwork, this conversation answers it. You'll also come away noticing the small details that make people feel seen. www.YourHealth.Org

September 21, 202650 min

When to Grab the Wheel

What if the most important leadership skill isn't knowing when to lead — it's knowing when to let go? In this episode of Experiencing Healthcare, Jamie sits down with Matt Staub, CEO of Your Health, for an honest, story-driven conversation about one of the hardest things leaders face: the moment you have to decide whether to intervene or trust the person in front of you to figure it out themselves. Matt draws on his own experience leading a complex healthcare organization — and some unexpectedly vivid analogies involving Teslas, flight instructors, and teaching a daughter to drive — to explore what real leadership presence actually looks like. What you'll hear in this episode: Why knowing when not to take control is the mark of a confident, mature leader The difference between someone struggling because of skill versus someone struggling because of confidence — and why each demands a completely different response What it means to be a "leader of leaders" — and how to build people who can steer the ship when you're not in the room How grace, trust, and being secure in yourself are the foundation of every great leadership relationship Why leaders should take their PTO — and why the week before you leave is actually your most productive If you lead people — or you're being led — this one will stay with you. www.YourHealth.Org

September 14, 202635 min

Specialty Care At Your Health

Your primary care provider is doing their best. But there's something they may not be telling you — not because they're hiding it, but because they simply can't know everything. In this episode of Your Health University, Jamie Preston sits down with Scott Middleton — Founder and Chief Disruption Officer of Your Health — to talk about one of the most underutilized parts of the American healthcare system: specialty care. Scott shares real stories from the field that will make you rethink what you expect from your next appointment, including a patient who had been living in a nursing home for years without ever being offered a weight-loss medication that was available to her, and a lawsuit that turned on a single chest x-ray that no one thought to order. What you'll learn in this episode: Why your primary care provider legally cannot keep up with every new medication, treatment, and specialist recommendation — and what to do about it What GLP-1 medications are, who qualifies, and why so many eligible patients are never told they exist The standard of care around lung cancer screening for smokers — and why not knowing this can have life-altering consequences How to ask for a specialist referral (and what happens if your provider pushes back) Why behavioral health is one of the most under-accessed specialties in America — and how to change that for yourself What "integrated care" actually looks like when it works — and what you deserve to expect from your healthcare team You are the CEO of your own health. This episode gives you tools to act like it. www.YourHealth.Org

September 7, 202649 min

Joy Patterson on 25 Years in Skilled Care and Why Presence Changes Everything

Most families don't know what skilled nursing actually is until the moment they desperately need it — and by then, the system feels impossible to navigate. Joy Patterson has spent 25 years inside that system. She's here to change what you think you know about it. In this episode, Jamie sits down with Joy Patterson, VP of Skilled Nursing Facilities at Your Health, for a straight-talking conversation about what skilled care really looks like, why it's constantly misunderstood, and what separates facilities that deliver exceptional outcomes from the ones that fall short. Key topics covered: Why "we have great relationships" no longer wins hospital referrals — and what C-suite administrators are actually asking for How avoidable hospitalizations happen, and the clinical interventions that prevent them before a cough becomes pneumonia The staffing crisis hitting skilled nursing hardest, and how embedded partnerships change the equation What value-based care actually means at the bedside — and why it has nothing to do with cutting corners The questions every skilled nursing administrator should be asking a physician partner (but mostly aren't) Why physical presence inside a facility — not remote support — is the single biggest factor in better outcomes for residents and families Whether you're a healthcare professional, a family member navigating a loved one's transition, or a Your Health team member building fluency in the landscape — this episode gives you a clearer picture of what excellent skilled care looks like, and why it matters more right now than it ever has before. www.YourHealth.Org