Learning From The Edges

Hosted by Michelle Parry-Slater

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May 2024

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About the show

The world of work is full of friction. Departments work in silos. Work gets stuck. Teams find workplaces are not as easeful as they could or should be. And in all of this human beings are caught in the challenges, resulting in poor work, mental health worries and worse. As a research project, Learning From The Edges will look at the edges of work, where friction exists and explore what gets in the way of work and of learning. Why is there friction? How can work be more fruitful for organisations and people? What barriers do people have and what practical ways they can overcome those barriers? Join us with your thoughts on Twitter @LearningEdges or on our LinkedIn page.

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34 recent

May 22, 2024Episode 301 hr 0 min

EP#30 Discussing Friction with the L&D Shakers

Send a textThis week we bring you another live episode, recorded with the most marvellous L&D Shakers in London. We were blessed to be welcomed back to where we started, The Dorchester Collection Academy, where we gathered to discuss friction in work and learning for this last episode of the series. We shared our three key questions with our audience, discussing the shared friction we face. So many themes we have seen over this whole podcast research bubbled up in this opportunity to share ideas and experiences from across the L&D Shakers community. Be sure to join Michelle for one last time, as she addresses the Learning From The Edges live podcast audience, sharing her findings and further questions sparked by this research project. Special thanks to Lucie Coudret and all the London L&D Shakers, and of course Beth Aarons and Scott Robson at The Dorchester Collection Academy for providing such an excellent venue for our return visit for another live podcast recording and series finale. Keen to join the L&D Shakers community to meet learning professional around the globe? Find out more here: L&D ShakersKeen to read the article mentioned on welcoming new people into the workforce? Click here; First managers: why we must get better at welcoming young people into employmentKeen to read the original book which sparked this research podcast? Click here; The Learning and Development Handbook____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

May 8, 2024Episode 2942 min

EP#29 Neurodivergence Friction For Good. With guest Mike Bedford.

Send a textThis week we dive into the world of neurodiversity with our guest Mike Bedford. Did you know that 1 in 5 people have some form of neurodiversity? When we think about neurodiversity in the workplace, are we doing enough to ensure people are included? Mike suggests there is no one size fits all and focusing on building strong relationships that build trust is important. Ask the tough questions to include individual needs. We need to empower people to have the conversations that will help us all to get the best performance possible. Thanks to Mike for sharing his experiences and thought-provoking insight and practical ideas to encourage inclusion without exception. As ever, if you want to further the conversation with our guest, please connect with Mike using the links below: Mike Bedford linkedin.com/in/mikebedfordMike's company website beebrilliantpeople.comMike's Bee Brilliant People podcast episode with Michelle Parry-Slater https://podcasters.spotify.com/pod/show/mike-bedford/episodes/Episode-13-Michelle-Parry-Slater-e1brtee/a-a7bm2ja____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

April 24, 2024Episode 2853 min

EP#28 Are We Agile Enough For AI and Humanity? With guest Toby Harris.

Send a textBe bold! In this week's conversation with guest Toby Harris from Filtered, we are encouraged to consider the big picture and take a leap, be that in experimenting with AI or considering people and culture. Skills are only possibilities, suggests Toby. Intriguing. As someone who has been working with artificial intelligence since before it was the buzzword of today, Toby brings a wealth of knowledge and experience, not just about the potential of AI in our industry, but also helps to identify what we need to get right before we attempt to replace our current systems to enhance productivity. Toby encourages us to prioritise people, processes and systems, inspired by Bruce Schneier https://www.schneier.com/blog/archives/2013/01/people_process.html Toby also mentioned John Seddon's Failure Demand and Value Demand, from Seddon's 1992 book I Want You To Cheat. amazon.co.uk/Want-You-Cheat-Unreasonable-Organisations/dp/095197310XThanks to Toby for his insight this week. To further this conversation with our guest, be sure to connect with Toby Harris using the following link: linkedin.com/in/tobiasharris____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

April 10, 2024Episode 2742 min

EP#27 Reducing Friction with Human Centred Design. With guest Kim Tuohy.

Send a textWhen looking for solutions to friction, are we just overlooking the obvious? If we design work around the humans, if we communicate better and if we show more empathy, surely we can remove some of the unwanted friction we face? Humans are vital for the running and development of our workplaces, and creating friction free workplaces from a place of love, even in disagreement is our guest's focus. We are joined by the incredible Kim Tuohy, who runs Belvista Studios. Kim shares her thoughts and experiences when implementing human-centred design both for big businesses and with her own team. This episode is one of love and kindness, which offers a new lens for the Learning From The Edges research. Be sure to listen out for Kim's PAUSE framework that helps us to be more aware and less emotional in our reactions:Pause for an opportunityAssess what's happeningUnderstand the true realitySee a better wayExperiment for a better outcomeThen pause again. To further the conversation find Kim on the following:Kim Tuohy linkedin.com/in/kim-tuohyWebsite belvistastudios.comAnd finally, we are now coming to the end of our year-long research, or are we? Do you have a story about friction at work which needs to be shared? Do you have a new lens we have not looked through? Get in touch and let's talk!____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

March 27, 2024Episode 2646 min

EP#26 Is there room for friction within intentional EX design? With guests Emma Bridger and Belinda Gannaway.

Send a textWhen designing your workplace, are you thinking about the friction? Maybe you are tempted to remove as much of it as possible?Or could it be that you actually look to keep points of conflict to help you strive for success? Intentional design is a difficult question to answer, which is why I was so pleased to have the co-authors of Employee Experience By Design join me to discuss how we think about friction when we design work. Friction can be described as a force for good, helping you to embrace the challenges work throws at you, allowing you, your colleagues and the wider business to improve; yet the other side of the coin will tell you that friction is that resistance, stopping you from making meaningful change because of the difficulties we face. As ever, to continue the discussion with our guests be sure to find their contact details below; and if you're keen to learn more, why not grab a copy of their excellent book, now in its 2nd edition. Belinda Gannaway linkedin.com/in/belindagannawayEmma Bridger linkedin.com/in/emmabridgerEmployee Experience By Design by Emma Bridger & Belinda Gannaway, published by Kogan Page https://www.koganpage.com/hr-learning-development/employee-experience-by-design-9781398614369____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

March 13, 2024Episode 2534 min

EP#25 Are Managers The Friction We Overlook? With guest Henry Stewart.

Send a textWe all want to be more Happy at work; how can we achieve this with the different friction that keeps occurring? This week's guest has the answer as he talks through his own personal move to managers as coaches in a flattened hierarchy. Join us as we discover the secrets shared by perhaps the happiest CEO of all, Henry Stewart of Happy. You can continue the conversation by contacting today's guest Henry Stewart here:linkedin.com/in/henrystewartHenry@Happy.co.ukwww.happy.co.ukResources mentioned:Henry Stewart Happy Manifesto happymanifesto.comDavid Marquet Turn The Ship Around davidmarquet.com/turn-the-ship-around-bookThere is also an RSA animate of David Marquet's thoughts youtube.com/watch?v=OqmdLcyES_QRicardo Semler Maverick semcostyle.com/ricardosemlerLiz Wiseman Multipliers: How the best leaders make everyone smarter thewisemangroup.com/books/multipliersFrederic Laloux Reinventing Organisations www.reinventingorganizations.comEqual Experts' Advice Process equalexperts.com/blog/ee-life/introducing-the-advice-process-playbookJoost Minnaar & Pim De Morree Corporate Rebels: Makes Work More Fun www.corporate-rebels.comBuurtzorg Podcast open.spotify.com/show/4emXR60SvkvYmUnCq3jnvK?si=a700297b90f84f9bProject Oxygen by Google hbr.org/2013/12/how-google-sold-its-engineers-on-management Beware of HiPPOs forbes.com/sites/bernardmarr/2017/10/26/data-driven-decision-making-beware-of-the-hippo-effect____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

February 28, 2024Episode 2448 min

EP#24 Creating a Love of Learning and Friction Within Education. With guests Amy Brann and Jamie Slater.

Send a textThis week we take you back to the classroom as we discuss and explore the frictions within the UK education sector. In this wide-ranging conversation with a teacher, Jamie Slater, and a home-schooling parent, Amy Brann, we explore the real races in education.Jamie is a fantastic educator (but I am biased, as Jamie is also my husband), who shares his insights from working in education with strict government guidance. He also uses his love of his area of expertise to teach classes more effectively, preparing young people with life skills for work. Amy has explored the world of home schooling and shares the way her approach to feeding curiosity has helped to grow a love of learning in her daughter that we can all aspire to.Our guests help us to consider many questions which link education and workplaces. Why do we seek to teach how to absorb and recall knowledge, especially now with the advances of AI? Should we nurture an explorative curiosity where students are encouraged to follow lines of interest in what they are learning about? Stifled by the system, is it workplace expectations which are holding the education sector back? For all these and more, listen in and then take the conversation further by following our guests via the links below. Jamie Slater linkedin.com/in/jamie-slater-32a83948Amy Brann linkedin.com/in/amybrann____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

February 14, 2024Episode 2351 min

EP#23 Seeking A Sustainable Engaging Learning Experience. With guests Tess Robinson & Rob Hubbard.

Send a textThis week we dive into the subject of sustainability in L&D, why it matters to absolutely everyone, and how L&Ders can impact the bigger needs of the business. Sustainability is not a simple decision to put on another round of face to face workshops or choose to move online. There is a lot more nuance to the situation which our guests Tess & Rob walk us through. Founders of award winning learning provider LAS and founders of the Green L&D community on LinkedIn. Tess Robinson & Rob Hubbard are two brilliant brains who share some fantastic insights and experiences into how they create effective solutions to delivering what is needed and not just what is requested. If you are interested in hearing more from Tess & Rob on Green L&D be sure to join their Linked In Community, Green L&D linkedin.com/groups/12660009. You can also hear Tess & Rob speak on L&D Sustainability at the Learning Technologies Conference in London in April 2024 https://www.learningtechnologies.co.uk/ If you're ready to further the conversation directly with our guests from this episode, use the links below to find out more using the following links: Tess Robinson linkedin.com/in/tessrobinson1Rob Hubbard linkedin.com/in/robhubbard16LAS linkedin.com/company/learningage-solutions-ltdNote: This podcast was recorded in September 2023 following a heat wave in the UK. ____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

January 31, 2024Episode 2248 min

EP#22 The Art of Communication in Pausing. With guest Doug Shaw.

Send a textThis week Michelle speaks with Doug Shaw, who shares his views and experiences from the various roles he has and continues to play from outside of organisations looking in.By giving voice to those who need to be heard, Doug talks about whether you are a consultant or an internal voice, it’s important to value the vital skill of listening, not just to pause and reply. Doug encourages us with a variety of suggestions to pause and be present to be more effective in our work. Connect with Doug on Linked In www.linkedin.com/in/dougshaw1Doug also invites you to join him in taking the moment to invest in yourself this Leap Day 29th February 2024. Follow Doug, and your curiosity, to try something different. Click here for details: www.tickettailor.com/events/consultingartist/1138750For those keen to learn more about Enso, which Doug references during the episode, learn more here: en.wikipedia.org/wiki/Ens%C5%8DThere are a few shout outs in this episode: Elizabeth Day's How to Fail podcast with Claudia Winkleman in this episode: open.spotify.com/episode/68PqGTCWYDoBLTorz5OE1C?si=c6ad50c4402a4270 David Pearl's Street Wisdom: streetwisdom.orgMeg Peppin with Nancy Kline's Thinking Environment: www.timetothink.com/coach/meg-peppin www.linkedin.com/in/meg-peppin-89136a27 Neil Usher & Doug Shaw collab: consultingartist.com/engagement/human-resource-a-song-about-work ____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose

January 17, 2024Episode 2142 min

EP#21 Pausing Helps To Build Working Relationships. With guest Deeksha Hegde.

Send a textWelcome back to the first Learning From the Edges podcast episode of 2024! We hope you've had a good start to the year and wonder if you have made learning your priority? We can all learn something new, from the experienced expert to the new, fresh perspective thinker. Let's start with considering a couple of questions that come from within this episode. How do we build relationships at work?What judgements and assumptions do we make about what people want to give and take away from work? This week you are in for a treat as host Michelle is joined by Deeksha Hegde, one of the inspiring Learning Technologies 30 under 30 cohort from 2023. Together they dive in, to explore the friction that surround us at work. Deeksha shares her insights into organisational culture and how we treat each other whilst completing tasks, giving and receiving feedback. If you wish to further the discussion, please do connect with Deeksha on LinkedIn: linkedin.com/in/deeksha-hegde____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose