
Is It Them or Is It You? The Leadership Blind Spot Destroying Team Connection with Kylie Paatsch
What if the engagement problem in your team isn’t really an engagement problem at all? When people become disengaged, it’s easy to look outward - workload, culture, generational differences, competing priorities or the people themselves. But sometimes the more useful question for a leader is: How might I be contributing to this? In this episode of Leading You , I’m joined by executive coach, speaker, facilitator and author Kylie Paatsch to explore why connection sits at the heart of strong leadership, employee engagement and high-performing teams. Kylie shares a confronting moment from her own leadership career when she discovered members of her team had deliberately gone to lunch without her and spent the time expressing their frustrations about her leadership. Painful as it was, it prompted her to examine her own contribution, seek feedback and change the way she led. We explore why leaders can mistake proximity for genuine connection . Regular meetings, emails, Teams calls and constant communication can create the impression that relationships are strong, when the real question is whether your people feel understood, valued and able to be honest with you. Kylie also shares her practical Know, Show, Grow framework from her book The Connection Effect , designed to help leaders better understand their people, demonstrate that understanding through their behaviour and invest in their development. In this episode, we explore: Why engagement is an outcome and connection is one of the things that fuels it How your leadership may be contributing to team disengagement Why proximity and communication don’t necessarily create connection How to ask for feedback without becoming defensive Why protecting one-on-one time matters Kylie’s Know, Show, Grow framework Why connection is a leadership skill that can be developed Timestamps 00:00 Own Your Leadership 00:22 Meet Julie and Kylie 01:54 The Bathroom Moment 07:52 Why Leaders Miss It 10:53 Engagement vs Connection 15:35 The Feedback Conversation 19:48 Protect One-on-Ones 22:09 Know, Show, Grow Model 25:33 Show and Model Care 28:44 Grow Your People 30:24 Wrap Up and Next Steps 31:02 Ratings and Farewell Links: Learn more about my group coaching program here Get the Clarity Compass here Connect with Julie: LinkedIn: https://www.linkedin.com/in/julie-hyde/ Instagram: @juliehydeleads Website: https://juliehyde.com.au Connect with Kylie: Website: https://kyliepaatsch.com.au/ LinkedIn: www.linkedin.com/in/kyliepaatsch Instagram: www.instagram.com/kyliepaatschleadership See omnystudio.com/listener for privacy information.














