
Can You Trust AI? Hallucinations, Bias & What Comes Next
AI can sound completely confident—and still be wrong. So how do you know when you can actually trust it? On this episode of Keeping IT Brief: The Power Perspective , host Tracey Aubey talks with Rajesh Lingam of Adobe , an AI evaluation specialist and TrustOps researcher, about what it really takes to make AI trustworthy, safe, and ready for real-world use . The problem? AI doesn't always fail in obvious ways. Sometimes an answer looks polished, sounds convincing, and is almost entirely correct—with one small mistake that changes everything. Think $4.7 million becoming $47 million . Or an AI confidently making up information it doesn't actually know. Rajesh explains why AI evaluation requires a different approach than traditional software testing, what organizations should measure before deploying an AI system, and why "it worked when we tested it" isn't enough. The conversation covers AI hallucinations, bias, responsible AI, AI safety, AI governance, grounding, TrustOps, and agentic AI —including what happens when AI moves beyond answering questions and starts making decisions and taking actions on our behalf. Inside the episode: • Why AI can sound right while being wrong • How AI hallucinations create real-world business risks • What AI evaluation actually measures • Why accuracy, bias, safety, and grounding matter • What TrustOps means and why it matters now • What leaders should ask before deploying AI • Why agentic AI raises the stakes for trust and oversight The question isn't just "Can AI do it?" It's "Why should we trust it to do it?" AI isn't slowing down. The challenge is making sure our ability to evaluate and govern it can keep up. The future is powered by perspective. #KIBTPP #AI #ArtificialIntelligence #GenerativeAI #TrustworthyAI #AIEvaluation #AIHallucinations #ResponsibleAI #AIGovernance #TrustOps #AgenticAI Keeping IT Brief: The Power Perspective with Tracey Aubey features conversations with government and industry leaders on federal IT, cybersecurity, AI, and the technologies transforming how government operates. Follow the show on your favorite podcast platform, and discover more conversations with the FORUM Media Network at GovForum Podcasts .















