Interviews with leading ISVs, VARs and ERP consultants that lead to successful business connections in the ERP marketplace.
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June 5, 202625 min
How ShipHawk Helped Brinks Home Streamline Shipping Before Moving to Business Central
On this episode of the ISV Talks podcast, Carol Livingston, owner of Dynamics Connections, speaks with Alex Kemp from ShipHawk. They discuss how Brinks Home needed a smarter way to manage shipping, increase carrier access, and improve warehouse operations as they prepared to move to Microsoft Dynamics 365 Business Central. Alex shares how the ShipHawk team helped Brinks Home streamline processes, reduce complexity, and build a scalable fulfillment foundation before the ERP transition.The conversation also explores ShipHawk’s unique roots in the shipping and packing world and how that real world experience shapes their approach to WMS and TMS for mid-market companies.If your customers manage B2C, B2B, or omnichannel orders, this episode offers practical insights you can use to guide them toward more efficient and scalable operations.www.shiphawk.com
May 29, 202621 min
How Red Maple Delivers True Payment Processor Choice for Dynamics ERP
In this episode of ISV Talks, Carol Livingston from Dynamics Connections interviews John Pleau from Red Maple, a long time Microsoft focused ISV that delivers flexible payment solutions for Dynamics 365. John shares Red Maple’s twenty year history of working exclusively in the Microsoft ecosystem and explains why their approach stands out. Red Maple gives merchants and partners full freedom to choose their payment processor rather than being locked into a single provider.John walks through Red Maple’s embedded payment solution for Business Central and highlights the features customers value most. These include support for multiple processors, international currencies, SEPA and GDPR requirements, surcharging with InterPayments, and advanced cost saving tools like Level 2, Level 3, and CEDP processing. He explains how these capabilities can reduce interchange fees and create instant ROI for customers.The conversation also covers tokenization, fraud prevention, authorization workflows for backorders and partial shipments, in person payments without a full POS system, Click to Pay, and Red Maple’s customer payment portal called Clever Division. John also notes that Red Maple supports ACH and offers a commissions management product used by many customers.John shares trends he is seeing in the market, including strong growth in Business Central, increased demand for processor choice, and interest in new technologies like Apple Tap to Pay on iPhone and real time payments. He also mentions that more companies are moving from NetSuite and Acumatica to Business Central and appreciate Red Maple’s flexibility.The episode closes with the key theme driving customers to Red Maple. Merchants want freedom, choice, and cost savings. Red Maple’s processor agnostic approach gives them exactly that. www.redmaple.com
April 20, 202627 min
Directions NA 2026: What Partners and ISVs Need to Know
In this episode of ISV Talks, Carol Livingston talks with Directions North America 2026 Committee Members Mary Miller and Trish Boccuti about what partners can expect at the 2026 conference, happening April 27–29, 2026 at the Hyatt Regency Orlando. They walk through the updated tracks for consultants, developers, sales and marketing, and the dedicated “New to BC” learning path, along with this year’s focus on fresh, AI‑infused content.They also highlight one of the biggest draws of Directions NA: direct access to Microsoft. The Microsoft team will deliver 75 sessions, lead multiple keynotes, and be onsite throughout the event to meet with partners and ISVs. Whether you’re looking for roadmap insights, product guidance, or answers to customer‑driven questions, this is one of the best opportunities of the year to connect directly with Microsoft.
April 15, 202629 min
AI Is Not Replacing Platforms. It Is Elevating Them. An Interview with Flowgear.
In this ISV Talks podcast episode, Carol Livingston, owner of Dynamics Connections, interviews Daniel Chilcott and Jon Milner (JJ), Managers and Co-Founders at Flowgear. They share how AI is reshaping the integration landscape and why trusted platforms with real engineering depth matter more than ever.Daniel and JJ explain how AI is helping non-technical users build clearer prototypes, improving communication between business teams and engineering, and making it easier to connect data across multiple systems. Their message is clear: AI is not replacing integration platforms. It is strengthening them and expanding what organizations can accomplish. They also discuss the growing importance of trust. Many companies are discovering that quick build tools are not enough when integrations touch revenue critical systems. Customers want platforms with proven connectors, deep domain knowledge, and the experience to handle complexity at scale. This episode is a great resource for anyone exploring AI, data connectivity, or the future of cross system intelligence. Learn more about Flowgear: https://www.flowgear.net/
April 8, 202619 min
MetaViewer Talks AI, AP Automation, Document Management and Why ISVs Are Joining Forces
On this episode of the ISV Talks podcast, Carol Livingston interviews Eric Fabian Humes, MSc. MBA of MetaViewer Paperless Automation from Metafile to discuss the evolving landscape of AP Automation. They dig into what’s changing in AP Automation, including a powerful new trend: ISVs joining forces to deliver stronger, combined solutions for customers.Eric also walked through how MetaViewer Paperless Automation from Metafile is using AI to elevate AP Automation and Document Management across the ERP platforms they integrate with.
April 1, 202612 min
ISV Talks Summit NA 2025 Edition: How Simple Conversations Spark Big Solutions
On this special edition of ISV Talks, Carol Livingston was able to sit down with Chris Giesbrecht, Manager of IT and Business Analytics at AgriHub Inc during Community Summit NA 2025. Chris manages a very complex GP system with over 13+ ISVs and roughly 200 users. We get specific about what Chris is hunting for at Summit: practical AI and automation that helps people today. We discussed his experience in attending Summit NA as a user over several years and also more recently as a speaker and panelist. Chris explains why AgriHub is taking a year to evaluate options regarding the GP end of life and the path to an ERP migration, learning from peers who have already done GP to Dynamics 365 Business Central migrations, and avoid getting caught in the last-minute rush. We also spend time on the part that can make or break a project: change management, user adoption, and getting people involved early so the new system actually fits how work should happen.He also shares great advice for first‑time attendees—don’t be afraid to introduce yourself, ask questions, and explore. From unexpected lunch‑table connections to learning from peers who share the same challenges, Chris highlights what so many attendees discover each year: you’re never alone in your ERP journey. The best insights often come from simply talking to other users, asking questions in sessions, and stepping a little outside your comfort zone. You never know which conversation or solution will help you solve tomorrow’s problem.
March 3, 20267 min
News Desk from Summit NA 2025: XPR365 on Native BigCommerce–BC Integration
Big growth happens when sales reality meets operational truth, and that’s the heart of this ISV Talks episode with Alex Vandereycken from XPR365. We dig into their new connector that unifies BigCommerce with Microsoft Dynamics 365 Business Central, then close the loop with PayFabric for payments and ShipperHQ for shipping. It’s a cleaner, more reliable order‑to‑cash flow built for real B2B complexity—contract pricing, account hierarchies, approvals, and delivery promises that don’t fall apart once the order hits the ERP.Recorded at the Community Summit New Desk booth, the conversation tracks how far the ecosystem has come since 2018 and why companies are tired of brittle middleware. Alex shares how booth demos showed orders flowing from storefront to ERP with payment and shipping logic intact, generating strong interest—helped by XPR365’s credibility as the team behind the Shopify Connector Microsoft acquired in 2022. We explore why manufacturers and distributors need deep ERP alignment rather than duct tape, and how this connector honors Business Central’s account‑level rules while reducing exceptions and tightening reconciliation. With ShipperHQ adding carrier intelligence to the same flow, sales and operations finally share one version of the promise.We wrap with field notes for Summit sponsors: visibility matters more than booth size, and the real wins come from walking the floor, meeting partners, and showing customers how tight integrations remove manual work and unlock revenue. For anyone building a B2B commerce stack on BigCommerce and Business Central—and wanting payments and shipping to “just work”—this episode lays out the playbook.Follow the show, share it with a teammate who owns B2B commerce or ERP, and leave a quick review to help others find it. Your feedback shapes what we dig into next.
February 24, 202625 min
ReQlogic Breaks Down LogicBlocks + Channel Trends
On this episode of ISV Talks, Carol Livingston interviews Shawn Dorward, Tasha Anspach and Beth (Brademeyer) Harvey about their ReQlogic end-to-end procurement solution. They also share about their expanding Dynamics-focused solutions, what's new, future LogicBlocks and what they are seeing across the channel. www.reqlogic.com
February 18, 20268 min
Rux Shares Why A Fresh Brand, Product Roadmap, And Smart Event Strategy Matter For ISVs
A fresh name only matters if it solves real problems. We sat down with Rux to unpack how they combined Open Door Technology’s rentals and services products with ERP Connect Consulting’s BC Toolbox apps, and why Community Summit was the moment to reintroduce themselves to the Microsoft Dynamics ecosystem. From a busy 10x20 booth to a packed BC Bash, the team focused on real demos, real conversations, and the relationships that make the channel work.We dig into the product strategy behind the brand: vertical strength for rental and service operations paired with horizontal tools that deepen Business Central. The headline news is telematics. Customers want equipment health and usage data inside Business Central, right where agreements, assets, and service decisions live. Rux details a fall integration with Samsara, with another provider on deck for spring, designed to cut downtime, protect revenue, and tighten maintenance with real-time alerts mapped to everyday workflows.Beyond features, we talk execution. Rux planned weeks ahead to secure strategic meetings, then used the show floor for organic connections and live demos that answered specific pains. They share simple, actionable advice for first-time sponsors: set your targets early, anchor your schedule to a booth, and be ready to adapt in the moment. Along the way, we celebrate the backbone of Summit—the volunteers who teach, prepare labs, and lift the entire community through shared knowledge.If you want a grounded view of how to make a strong showing at events like Summit, launch a brand, sustain beloved apps like BC Toolbox, and build new value with telematics in Business Central, this conversation brings clarity and energy. Subscribe, share with a teammate who cares about asset uptime and field service, and leave a review with your biggest Summit takeaway.
February 11, 202643 min
How A Smaller Crowd Sparked Bigger Conversations At Acumatica Summit
ISV Talks: Acumatica Summit 2026 RecapIn this ISV Talks podcast episode, I sit down with Sal Buonocore, Marketing Director at Presales Leader, for a candid conversation about our experience at Acumatica Summit 2026 in Seattle, WA. After a week shaped by weather delays, full keynotes and break out sessions, and in-depth conversations, we wanted to capture our own reflections on what truly stood out.We walk through the moments that defined the week for us: the strength of the community, the learning opportunities, the product vision Acumatica shared for the year ahead, and the announcements that sparked the most discussion. From leadership changes to the new Ascent 2026 partner training program, we share the main takeaways that impacted us the most.If you’re looking for a candid, firsthand recap of this year’s Acumatica Summit, this conversation is a great place to start.Watch the full episode here 👉 https://www.youtube.com/watch?v=t_xbFtAzrKs
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