May 29, 202639 min
Make your agency AI Safe
Click here to send us your thoughts! Olivier Egli joins IAD to discuss the impact of AI on independent agencies. Thank you so much for listening! Don't forget to leave a review!
Insurance After Dark
Hosted by Insurance After Dark
Episodes
145
Latest episode
May 2026
Language
EN-US
About the show
The Insurance After Dark podcast discusses the real-life, close-to-home issues that are prevalent in our industry. We will have real conversations, no bs'ing, no crazy editing, just the truth because we all deserve to be honest with each other. As agents, business owners, sales people, csrs, carrier reps, we have to cut through the crap if we truly want to make our industry, and each other, stronger.
Listen to episodes
May 8, 202636 min
Still not selling commercial? Here's why.
Click here to send us your thoughts! In this episode, Noel Tuazon, Workers Comp Specialist, joins IAD to break down why agents hesitate to get into commercial insurance. Thank you so much for listening! Don't forget to leave a review!
March 27, 202642 min
An episode for the moments no policy can cover with special guest Nina Rodriguez
Click here to send us your thoughts! Grief is something many of us carry in silence. We may be insurance professionals, but we are human beings first. In this special episode, we sit down with Nina Rodriguez, a grief-informed guide who helps us navigate the conversations we need to have — with our employees and with ourselves — when facing loss. It's a reminder not to shut out the parts of us that make us human.Learn more about Nina here: griefandlight.comListen to Nina's podcast: Grief and Light podcastThank you so much for listening! Don't forget to leave a review!
March 13, 202635 min
Agency Owner Mike Campos of Best Buy Insurance joins us
Click here to send us your thoughts! Thank you so much for listening! Don't forget to leave a review!
February 27, 202636 min
Special Guest: Dave Rose from bolt says "GO FOR IT"
Click here to send us your thoughts! Vira and Carlos sit down with Dave Rose, Head of Agency at bolt, for an honest conversation about the independent insurance space. With over 20 years at Liberty Mutual and Travelers under his belt, Dave brings a perspective that's equal parts industry veteran and forward thinker. They dig into what today's insurance consumer actually wants — spoiler: it's not that different from what they always wanted — and why the independent agent has not only survived but continued to gain market share despite years of predictions otherwise. Dave also breaks down how bolt helps agency owners meet their customers where they are. A great listen for anyone navigating the evolving landscape of independent agency ownership.Thank you so much for listening! Don't forget to leave a review!
February 13, 202640 min
Special Guest: Katie Gold from The Zebra
Click here to send us your thoughts! New year, same hosts—Carlos and Vira kick things off with a timely conversation on where insurance is headed, featuring Katie Gold, VP of Insurance at The Zebra (TheZebra.com). Katie breaks down how insurtech is evolving, why consumer education is the real “sales strategy,” and how AI can make advisors sharper (not obsolete). Expect real talk, personal stories, and a behind-the-scenes look at scaling a modern insurance operation.Key HighlightsMeet the guest: Katie Gold, 16+ years in insurance (sales, claims, agency leadership, recruiting, ops) and 5+ years at The ZebraFrom cars → claims → leadership: Why claims work builds empathy, trust, and better “moment of truth” advicePersonal connection: Losing a family home to a fire shaped her purpose in insurance—make hard moments easier for peopleWhy The Zebra: Independent model = shop multiple carriers and fit coverage to the customer (not the other way around)Digital + human support: 70% of traffic stays digital, but the option to talk to a person is still thereAI: fear vs. leverage: AI won’t replace you—someone using AI will; the point is efficiency + better coaching + better routingTrust + education: Biggest misconception with online insurance is trust—education bridges the gap“Full coverage” pet peeve: Katie explains why that phrase causes confusion and why clarifying questions matterLeadership style: “Heart + innovation” = move fast without leaving your people behindAdvice to new agents: It’s an exciting time to enter the industry—tools and learning are faster than everQuick Takeaway If your insurance experience feels like a chore, you’re not alone—but the best companies are building options: fast digital paths when you want speed, and real humans when you want confidence.Learn more: https://www.thezebra.comThank you so much for listening! Don't forget to leave a review!
January 30, 20261 hr 29 min
How to go 100% Virtual with your Agency
Click here to send us your thoughts! We welcome Majda Baltic back to break down what it really means to run a 100% virtual insurance agency. In the episode, Majda explains that “virtual” isn’t just working remotely, it’s a full operational model where AI, automations, and centralized systems handle quoting, servicing, and workflows so the business doesn’t rely on individuals. She also unpacks what being “digital” (paperless, cloud-based systems) and “green” (lean operations with lower overhead and higher profit) really means. The episode sets up a live discussion with agents who want to learn how to scale, simplify, and build more freedom through a truly virtual agency model.Learn more: majdabaltic.comThank you so much for listening! Don't forget to leave a review!
December 26, 202529 min
It's time to get in shape!
Click here to send us your thoughts! In this episode, we ask you to get in better shape, professionally. We also dive into our 2025 reflections. And, some fun stuff is coming your way in 2026! Wishing you all Happy Holidays. Thank you so much for listening! Don't forget to leave a review!
December 19, 202536 min
From the Classroom to the Capital
Click here to send us your thoughts! In this episode, we’re joined by Samantha Tradelius, an insurance professional who turns big ideas into real-world impact. With two decades of business experience, a leadership role in the insurance industry, and the heart behind The Sparkle Foundation, she brings grit, generosity, and unmistakable sparkle to everything she touches. From boardrooms to classrooms to global stages, she’s redefining leadership, empowering women, and building communities that actually move the needle. We're excited to have her on Insurance After Dark. Learn more: www.samanthatradelius.comThank you so much for listening! Don't forget to leave a review!
December 5, 202545 min
Everything she touches turns to SOLD
Click here to send us your thoughts! In this episode, you'll meet Majda Baltic (pronounced Mida, like in the expression "she's got the Mida's Touch") an Insurance Agency Owner that went 100% digital before digital was cool (long before carriers embraced the concept). Majda shares her story of struggle, survival and success in this interview that is not to be missed. If you're ready to go digital, take notes as you listen to this episode. Enter Majda's world here: majdabaltic.comThank you so much for listening! Don't forget to leave a review!
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