Inflect

Hosted by FlexPoint Consulting

Business Management News

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Episodes

Latest episode

Sep 2026

Language

EN-US

About the show

The FlexPoint Consulting team talks with clients and colleagues about navigating the critical inflection points of business and life. Hosted by Founder and CEO, Michael Daehne, these conversations reflect decades of experience with business transformation, curiosity in seeking out perspectives, and a sense of humility and good cheer through it all.

Listen to episodes

23 recent

September 15, 202634 min

Effective Product Management in the Age of AI

JJ Rorie, CEO of Shyft PM and an associate professor at Johns Hopkins University, joins Michael Daehne to discuss all things product management. They dig into the core tenets of great product management that are holding steady even as AI reshapes the field, as well as some of the parts that are changing quickly. JJ shares considerable insights from both the digital and physical product worlds, drawing on her coaching and advisory work across both. Mentioned: Shyft PM: https://www.shyftpm.com/ Immutable: 5 Truths of Great Product Managers by JJ Rorie https://bookshop.org/p/books/immutable-5-truths-of-great-product-managers-jj-rorie/5192bd0c41d33617?ean=9781955985529 Lenny Rachitsky’s book recommendations: https://www.lennysnewsletter.com/p/essential-books-for-product-builderspart Melissa Perri has two books about product, both available at https://melissaperri.com/book : Product Operations: How Successful Companies Build Products at Scale Escaping the Build Trap: How Effective Product Management Creates Real Value Thinking in Bets: Making Smarter Decisions When You Don’t Have all the Facts by Annie Duke https://bookshop.org/p/books/thinking-in-bets-making-smarter-decisions-when-you-don-t-have-all-the-facts-annie-duke/31466984521c3d8a?ean=9780735216372&bkshp-astro=t Matt Wallaert: https://mattwallaert.com/ Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

July 28, 202631 min

Excelling in Modern IT Leadership

Michael Daehne and Renee Cline discuss what modern IT leadership actually looks like. Renee has one of the more unique origin stories you’ll hear in IT leadership, with a journey that started in a chemistry lab and landed in the C-suite, which makes her a perfect fit to be VP of Business IT at Solventum, a global medical technology company spun out of 3M. Renee shares why soft skills matter more than ever before, how to build a real partnership between business and IT, and great advice for leaders at every stage of their career. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

November 13, 202531 min

Driving Business Value through Your Operating Model and Org Structure

Michael Daehne and Jeff Dixon discuss how to connect strategy to org structure to people in a way that actually drives business value. Jeff, a former consultant and McKesson leader with expertise in strategy and business transformation, has extensive experience with Fortune 500 clients leading transformational change leveraging expertise in business and digital transformation, innovation, operating models, organizational design & effectiveness, and change leadership. Michael and Jeff discuss capability maps, contribution statements, and leadership alignment, and explore how these tools and frameworks help CIOs and other business leaders tackle challenges like AI org design and IT-business partnership. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

August 6, 202525 min

Leading IT as a Trusted Business Partner

Michael Daehne hears from Rahoul Ghose, Chief Information Officer at ECMC Group, about his efforts to lead IT as a trusted, business-aligned partner. They dig into building credibility, developing empathy, and practicing the kind of ownership that earns trust across an organization. Rahoul shares how he’s working to systematize what’s working well, so that it will endure for many years to come. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

May 6, 202523 min

The People Side of the AI Revolution

Michael Daehne discusses the people side of AI with Tony Peleska, Chief Information Officer at Kraus-Anderson and a seasoned leader at the intersection of technology, business strategy, and organizational leadership. They cover common AI pitfalls and how to avoid them, as well as rethinking team structures and leadership mindsets in the age of AI. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

April 2, 202531 min

Accelerating Leadership Development and Teamwork

Michael Daehne sits down with Joe Han to talk about his path to leading wilderness-based leadership development experiences and his passion for praxis – the cyclical process of experiential learning. Joe describes how he has lived out the spirit of praxis in various environments, from sales leadership and enablement to mentorship-focused outdoor adventures. Stay tuned all the way through the lightning round to hear what Joe brings on every wilderness retreat – we couldn’t have guessed it with 100 tries! Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

September 5, 202421 min

Maintaining a Strong Data Foundation to Drive Business Results

Our guest this episode is Justin Nguyen, a senior data leader at the Home Depot with previous data leadership roles at organizations like Chewy and 7-Eleven. Justin talks with Michael Daehne about data engineering’s critical inflection point, the importance of organizational culture and intellectual curiosity in the teams he’s led, and some of his favorite AI hacks for parenting. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

August 7, 202426 min

Putting People at the Center of Organizational Effectiveness

Michael Daehne and Lynda Garcia discuss the value of real world, on-the-job training, the often-overlooked common-sense test, and some tips and tricks for talent calibration and succession planning. Lynda is a passionate HR executive with a proven track record of developing and implementing organizational effectiveness strategies across a number of industries. Her expertise and dedication to putting people first in org design and talent management really shine through in this conversation. And in the lightning round, Lynda shares her favorite thing to do outside of work, a book that has helped her navigate stressful situations more effectively, and what she’d be doing if she weren’t working in organizational design and talent management. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

April 17, 202428 min

Building a Culture of Change Leadership

In this episode, Michael Daehne and Biron Pickens, Vice President of Organization Effectiveness and Change Leadership at McKesson, discuss culture and ways to effectively lead an organization through change. Biron has an impressive background in change management, including time at Amdocs, Nieman Marcus, Southwest Airlines, and now McKesson. Biron shares lessons he’s learned in leadership and cultivating a rich culture from employers like Southwest. Additionally, Biron and Michael discuss the implications of Artificial Intelligence and other technological advancements for people and how organizations can best prepare for these looming changes. In the lightning round, Biron shares wise advice he received from a mentor, a great wellness-related book recommendation, and what job he would pursue if he weren’t at McKesson. Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .

March 13, 202425 min

Preparing for Business Transformation

Michael Daehne goes behind the scenes of preparing for business transformation with FlexPoint business readiness experts Pedro Cortez and Liz Pryor. This conversation builds on a three-part blog series on making the most of the on-ramp to major programs, including preparing the team, defining the transformation, and preparing for transformation. Liz and Pedro add color to the recommendations based on their experience in consolidating tools in a merger, building custom software, leading major transformation programs, and more. You’ll hear what has worked well for them, as well as natural tensions to navigate throughout business transformation. Mentioned Three-part blog series on preparing for business transformation: https://flexpointconsulting.com/blog/preparing-your-organization-for-transformation https://flexpointconsulting.com/blog/defining-the-transformation https://flexpointconsulting.com/blog/planning-your-transformation Books & Podcasts: Escaping the Build Trap by Melissa Perri: https://melissaperri.com/book The Product Kata by Toyota: https://melissaperri.com/blog/2015/07/22/the-product-kata Working Backwards by Colin Bryan & Bill Carr: https://us.macmillan.com/books/9781250267597/workingbackwards Find Your Why by Simon Sinek: https://simonsinek.com/books/ Start With Why by Simon Sinek: https://simonsinek.com/books/ Think Again by Adam Grant: https://adamgrant.net/books/ Hidden Potential by Adam Grant: https://adamgrant.net/books/ Revisionist History by Malcolm Gladwell: https://www.pushkin.fm/podcasts/revisionist-history Your Undivided Attention by Tristan Harris & Aza Raskin: https://www.humanetech.com/podcast Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast , and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting .