
In Clear Focus: The Future of Shopping with Miya Knights
IN CLEAR FOCUS: Our guest, Miya Knights, author of " The Future of Shopping: Using Digital, Data and AI to Win with Customers ," explores the evolving retail landscape. As AI assistants begin making shortlists, Miya explains why product data must be clean and machine-readable for brands to remain selectable. Learn how to optimize retail media networks, when to intentionally add friction to the customer journey, and why consumers trade personal data for recognition rather than surveillance.















