
A Case Study into Rebuilding NYC's PR Post 9/11 with Cristyne Nicholas | Season 4 Episode 9
The September 11 attacks changed NYC, and the world, forever. This week’s episode acknowledges the 25th anniversary of 9/11, as the grief and aftermath still impact many people today. Christine Nicholas, CEO of Nicholas & Lence Communications and former President and CEO of NYC & Company, was at the forefront of efforts to rebuild New York City’s $27 billion tourism industry following 9/11, helping develop the strategic communications campaigns and partnerships that showed the world how resilient New York was. In this powerful episode, Cristyne shares how communications leaders balanced sensitivity with the need to inspire optimism, coordinated messaging across city leadership, and managed intense global media attention.















