HR on the Frontline

Hosted by Guusto

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Episodes

Latest episode

Jun 2026

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EN-US

About the show

How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them. New episodes every 2 weeks.

Listen to episodes

60 recent

June 16, 2026Episode 1852 min

Resilient Workforces: How People Leaders Can Guide Teams Through AI and Change w/ Kat Kibben (Three Ears Media)

Send us Fan MailUncertainty has become the default setting of work.AI is reshaping roles faster than job descriptions can keep up.Frontline teams are being asked to adapt to new tools, new expectations, and new metrics, often without clarity on what’s coming next.Recruiters are navigating a market that swings between talent shortages and hiring freezes overnight.And leaders?They’re expected to project confidence in a future they can’t even start to predict.The conversation about uncertainty often centers on control—how to reduce it, how to automate it, or how to out-strategize it.But maybe the more important question is: how do we navigate uncertainty with confidence when certainty isn’t an option?HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

June 2, 2026Episode 1750 min

When Culture Becomes Reactive w/ Lia Seth (Cylinder)

Send us Fan MailMost organizations eventually hit a moment where the employee experience starts to fray.It might happen during rapid growth, a restructuring, when new leadership comes in, or simply the slow accumulation of processes that no longer fit the reality of work.Leaders often respond reactively, patching these issues as they surface, launching new programs, rewriting policies, and trying to rebuild trust after burning that bridge.The deeper question is whether the systems underneath work for everyone in the first place.Accessibility and inclusion are often treated as optional or secondary, but in practice, they should shape whether people can perform, feel like they belong, and thrive inside an organization over time.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

May 19, 2026Episode 1656 min

Stop Chasing Engagement and Start Fixing Recognition w/ Joey Price (JumpStart HR)

Send us Fan MailYou’d be hard pressed to find people leaders who don’t genuinely want to recognize great work.You care about your teams, but you’re also under pressure making hundreds of decisions per day. And yet, we’re surprised when one of the most powerful drivers of performance and trust slips through the cracks. Not because leaders don’t value it. But because recognition is rarely designed to succeed. It’s left to chance, memory, or moments that are too late, too small, or miss the people who matter most.So what happens when recognition stops being a nice to have and starts becoming intentional? HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

May 5, 2026Episode 1558 min

Say Less, Mean More: Internal Comms That Work w/ Pamela Kaye (PK Communications)

Send us Fan MailMost companies think internal communication is updates, newsletters, or another Slack post that just gets ignored.But, employees experience it differently.They experience it as trust, or the loss of it.They experience it as alignment, or confusion.They experience it as proof that leadership means what it says, or that it doesn’t.In a moment defined by change, layoffs, AI disruption, and culture strain, internal communication has become one of the most underappreciated drivers of retention.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

April 21, 2026Episode 141 hr 15 min

Re-imagining the world of work with AI w/ Sarika Lamont (Vidyard)

Send us Fan MailAI is already reshaping how work gets done, and people leaders are being asked to guide teams through a shift that is moving faster than most organizations are ready for. Can leaders who take this on build cultures where technology accelerates growth, trust, and performance instead of uncertainty?HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

April 7, 2026Episode 1348 min

Is Connection a Crucial Performance Metric? w/ Dr Thorp (Quantum Connections)

Send us Fan MailFor years, organizations have tried to buy loyalty.Higher pay. Better perks. More benefits.But a growing body of evidence suggests that none of those are the real needle-movers.A recently released study of 12,000 U.S. employees by Quantum Connections: Global Dialogue Initiative points to a striking truth:Employees who feel seen by their direct supervisors stay longer, contribute more ideas, and help drive profitability.It’s not compensation or perks moving the needle — it’s connection.This research offers a timely reminder: the strongest organizations aren’t built on dashboards alone, but on meaningful human relationships — especially between managers and their teams.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

March 24, 2026Episode 121 hr 8 min

How AI is enhancing, not replacing, human collaboration w/ Artem Koren (Sembly AI)

Send us Fan MailAI isn’t here to replace people.It’s here to change how we work together.But it doesn’t always feel that way, especially in today’s uncertain job market.Today, we’re talking about how AI can enhance human collaboration, sharpen decision-making, and help teams do meaningful work without losing the human spark.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

March 10, 2026Episode 1148 min

Flexible Staffing for Frontline Success (Without Breaking the Workforce) w/ James Terry (Indeed Flex)

Send us Fan MailFlexible staffing gets talked about like a silver bullet.“More agility.”“Lower costs.”“Better coverage.”But on the frontline, flexibility can either unlock performance, or quietly break trust, culture, and consistency.Today, we’re digging into what actually works when it comes to flexible staffing for frontline success, not theory, not buzzwords, but real-world execution.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

February 24, 2026Episode 1043 min

Accessibility as a Competitive Advantage w/ Britne Jenke (Inclusive Pixelation)

Send us Fan MailAccessibility isn’t just the right thing to do It can be a strategic advantage.Today, we’re talking about how inclusive design, proactive accommodations, and accessibility thinking can transform the employee experience and make your company more competitive.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com

February 10, 2026Episode 949 min

Platitudes are not gratitudes w/ Hayley Shelton (Mockingbird Consulting)

Send us Fan MailGratitude was never meant to be a checklist item.Especially in hiring.Candidates feel pressured to send the “perfect” thank-you note… and some managers treat it like a secret pass/fail test.But here’s the truth: a scripted thank-you email isn’t the same as genuine appreciation — and confusing the two is hurting both candidates and companies.HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com