HR Insights: AI, trust and the future of human-centred work
In this episode of the HR Insights Podcast, Stuart Elliott is joined by Marc Ramos, Chief Learning Officer, Harvard Learning Innovation Lab Fellow and MIT-trained AI strategist, to explore how organisations can approach AI adoption without losing sight of the people behind the technology.The conversation looks at the growing tension between AI-driven efficiency and employee trust, why some businesses may be moving too quickly into implementation, and how leadership communication can shape whether employees feel included or threatened by change.From trust and transparency to cognitive overload, workplace culture and the future of human connection, this episode offers practical insight for HR, talent and learning leaders navigating AI transformation inside their organisations.Key timestamps:01:06 - Introduction to AI and Learning Development03:58 - The Current State of AI in Business07:02 - Leadership and AI Implementation09:49 - The Spectrum of AI Adoption13:08 - Risk and Reward in AI Investments15:55 - Communication Strategies for AI Adoption18:56 - Change Management and AI22:00 - The Role of Trust in AI Acceptance25:34 - Trust and Society's Insular State29:19 - The Leadership Gap in Trust33:10 - Human Agency and Cognitive Traps37:27 - AI's Impact on Human Connection42:41 - A Human-Centric AI StrategyYou can listen to and download HR Insights from Apple Podcasts, Google Podcasts, Spotify and other popular podcast apps. Please subscribe so the latest episodes are directly available! You can also join our HR Community by following us on LinkedIn.Thank you for listening and please do review and rate us wherever you listen!




