HR Coffee Time

Hosted by Fay Wallis

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173

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Jun 2026

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Welcome to the HR Coffee Time podcast; a fortnightly podcast full of tips and ideas to help you have a successful and fulfilling HR career (without working yourself into the ground). It can feel hard to put yourself and your own career first when you're so busy looking after everyone around you. It can leave you at risk of burning out, finding that you're not where you want to be in your career, or feeling unsure about what you want from your career anymore. This podcast is here to help. Join career coach and founder of Bright Sky HR, Fay Wallis as she and her expert guests share advice on how to get what you want from your career. If you enjoy the podcast, learn more at: https://brightskyhr.co.uk/ or connect with Fay on LinkedIn: https://www.linkedin.com/in/faywallis/

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June 5, 202631 min

172 | HR and AI: How One Company Helped Employees Embrace AI (with Laura Maffucci)

Laura Maffucci has played a key role in helping her organisation embrace AI. The surprising part? She doesn't actually like AI.In this episode of HR Coffee Time, Laura, Head of HR at G-P, shares her honest perspective on AI, how her organisation has approached adoption, and the practical lessons she's learned along the way.We discuss everything from creating AI champions and governance processes to helping employees feel comfortable experimenting with AI. Laura also shares her thoughts on job loss fears, the importance of human oversight, and why the reality of AI at work can be very different from what many leaders expect.Whether your organisation is already embracing AI or you're just starting to think about what it might mean for your workforce, this conversation is packed with practical insights and thought-provoking ideas.In This Episode, You'll Learn:Why Laura has mixed feelings about AI despite using it extensively at workHow GP approached AI adoption across the organisationThe role of AI champions and internal advocatesCreating psychological safety around AIHow to encourage experimentation without creating fearThe importance of governance, security and guardrailsWhy prompting skills matterThe risks of relying too heavily on AI outputsThe growing importance of discernment and critical thinkingThe disconnect between executive expectations and employees' experiences of AIPractical examples of how AI is being used within HR and across the businessChapters[00:00] Why I Finally Decided to Cover AI[01:57] Meet Laura Maffucci[02:51] Laura's Surprising View of AI[04:45] How AI Is Being Used at G-P[05:37] The AI Council and Governance[06:40] AI Champions, Training and Adoption[09:09] What's Had the Biggest Impact?[10:05] Finding Your AI Champions[11:33] Addressing Fear of Job Loss[11:47] Creating Psychological Safety Around AI[13:41] The Disconnect Between Leaders and Employees[16:06] The Number One Skill – Discernment[16:27] Cautionary Tale[17:19] The Right Way to Introduce AI[17:54] The Benefits of AI Adoption[18:57] Using Gemini Gems and AI Workflows[23:13] Creating AI Personas for Senior Leaders[24:17] AI Security and Confidential Information[26:15] Book Recommendation: Dare to Lead[28:13] Key Takeaways from the ConversationUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Laura on LinkedInG-P article: Why your best 2026 AI strategy is still humanHelpful HR Coffee Time episodes to listen to nextEp 171: How to Build Trust & Get Buy-In Through Brilliant Employee CommunicationEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

May 22, 202634 min

171: How to Build Trust & Get Buy-In Through Brilliant Employee Communication (with Nik Nawaaz)

You can design the best HR strategy, introduce brilliant benefits, or roll out an important change - but if people do not understand it, engage with it, or take action, none of it matters.That is why employee communication sits right at the heart of your impact in HR.In this episode of HR Coffee Time, Fay is joined by Nik Nawaaz, Head of Employee Communications at Barnett Waddingham (now part of Howden) to unpack exactly how HR professionals can communicate in a way that builds trust, gets buy-in, and encourages people to take action - whether that is using their benefits, completing an engagement survey, preparing for a performance review, or navigating organisational change.With over 20 years of experience in employee communications, Nik shares practical, immediately actionable advice — no jargon, no fluff.In This Episode, You’ll Learn:Why employee communication is the “connective tissue” of an organisationWhy HR can sometimes feel like a faceless department - and how to change thatThe common mistake HR professionals make when writing employee communicationsWhy your message needs to answer “So what?” within the first few secondsHow to shift from explaining features to showing benefitsWhy phrases like “HR is pleased to announce” or “Please be advised” can stop people engagingHow to make your communication feel more human, conversational and directWhy reading your message aloud can help you spot corporate languageHow to use Microsoft Word’s read-aloud feature to improve scripts and written communicationWhy a one-size-fits-all approach rarely works for benefits communicationHow to tailor messages for different groups and generations in your workforceWhy line managers are so important when you want messages to landHow a simple manager toolkit can make communication more effectiveWhy listening for the first five minutes of a meeting can help build trustHow to communicate during times of fear, uncertainty and changeWhy silence can lead people to create their own “horror story”How to be honest when you do not yet have all the answersWhy storytelling and real-world proof can be more persuasive than project updatesWhy employee communication needs support from across the organisation - not just HRChapters00:00 - When great HR work goes unnoticed03:24 - What employee comms really means04:20 - Why HR can feel "faceless" — and how to fix it06:19 - The #1 mistake: writing for yourself, not your audience08:49 - Quick win: delete your opening line09:49 - Drop the corporate speak — write like a human11:35 - The Word trick that makes your writing sound natural13:04 - How to get people to actually use their benefits17:30 - Tailoring messages for different generations20:58 - Line managers as your communication allies22:59 - The "First Five" technique24:01 - Communicating through change and uncertainty25:58 - Use storytelling, not project updates28:06 - Resource recommendation: Simon Sinek's Golden CircleUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Connect with Nik (Nikolas) Nawaaz on LinkedInFind out more about Barnett Waddingham’s employee communications workWatch Simon Sinek’s TED Talk:How Great Leaders Inspire ActionHelpful Episode to Listen to NextIf you enjoyed this episode and would like more support with writing clear, effective communication at work, listen to:🎧 Ep 32: How to write work emails that get results, with Kim ArnoldKim shares brilliant advice that complements Nik’s tips in this episode, especially if you want to make your emails clearer, more persuasive and easier for people to act on.Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

May 8, 202616 min

170: 4 Ways to Stay Focused At Work and Handle Interruptions

Are constant interruptions at work stopping you from getting through your most important tasks?If you work in HR or a People role, you’ll know how quickly your day can be taken over by “have you got a minute?” moments - making it difficult to focus on the work that really matters.In this episode of HR Coffee Time, Fay Wallis shares practical ways to protect your time, reduce distractions and create more space for focused work, helping you step up with more confidence and control in your role.You’ll learn how to:Set clear boundaries without feeling unhelpfulReduce interruptions across your organisationCreate uninterrupted time for deep workStay focused on your most important prioritiesThis episode is designed to support HR and People professionals who want to feel more confident, effective and in control of their time at work.Chapters[00:00] Do you get interrupted at work?[00:16] Interruptions – a big time management problem[00:55] Why HR gets pulled in[01:35] Episode goal and boundaries[01:56] Welcome and host intro[02:33] Four tips overview[03:00] Tip one: open door hours[03:35] Scripts and signage[04:06] Red sign boundary lesson[05:07] Tip two: company focus time[06:15] Deep work explained[07:11] No meeting Wednesday example[07:28] Tip three: working meetings[10:21] Tip four: block a deep work day[12:26] Recap and next stepsUseful Links from This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s free HR Leadership Impact Assessment.Helpful Episodes to Listen to NextEp 7:What to Do When You Don’t Have Enough Hours in the DayEp 45:6 Ways to Stop Procrastinating & Find Time for Important Projects at WorkEp 52:Two Ideas to Help You Bounce Back From a Tough Day at WorkEp 67:How to Get on Top of Email Overwhelm When You’re in a Busy HR RoleEp 138:Can’t Find Time for Strategic Work in HR? 5 Tips to HelpEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

April 24, 202638 min

169 | A Brilliant Example of What ‘Being Strategic’ in HR Actually Looks Like (with Harriet Mewis)

Have you wondered what ‘being strategic’ actually looks like? In this episode, you’ll hear a real, step-by-step example of what being strategic can look like in your day-to-day work.Host, Fay Wallis, is joined by Harriet Mewis, Head of People and Development, who shares how she spotted a small pattern in employee behaviour – and used it to uncover a much bigger issue affecting the business.What makes this conversation so powerful is how practical it is. You’ll hear how being strategic doesn’t require a big budget, a senior job title, or complicated frameworks. It starts with curiosity, observation, and asking thoughtful questions.By the end of the episode, you’ll have a much clearer sense of how you can apply this way of thinking in your own role – in a way that feels realistic and achievable.Chapters[00:00] Introduction with guest host Sarah Archer[01:00] Why “being strategic” can feel vague and frustrating[01:24] Introducing Harriet and her approach to strategy[02:14] What being strategic actually means in practice[03:02] Beginning of the interview with Harriet & Fay[04:18] Defining what ‘being strategic’ means[05:48] Why you can be strategic in any role[07:22] Harriet’s example of being strategic in her role[21:30] Learning about other departments & building trust[23:39] Becoming an ‘apprentice’ for the day[27:35] Introducing Lean Six Sigma thinking[34:46] Harriet’s book recommendation[37:12] Final reflections & closeUseful Links from This EpisodeConnect with Fay on LinkedInConnect with Harriet Mewis on LinkedInConnect with Sarah Archer on LinkedInListen to Sarah’s Podcast – Unstuck & UnstoppableLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Helpful Episodes to Listen to NextEp 166:The Biggest HR Strategy Mistake – And How to Fix It, with Dean CorbettEp 164:Becoming More Strategic as an HR Team – 3 Ways OKRs Can HelpEp 163:3 Ways to Prove You’re Strategic in Your HR Leadership Job InterviewEp 108:HR Leadership – How to Create a Powerful One-Page Strategy, with Dr Max McKeownEp 98:HR Insider Insights – How to Create a Powerful People Strategy for an SME, with Kelly VincentEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

April 10, 202613 min

168 | The 5 Things That Will Help You Become a Successful HR Director

If you’ve been working hard in your HR career but still feel unsure what will truly help you step up into an HR Director role (or have more impact in the one you’re already in), this episode is for you.You might have your CIPD qualification. You might have years of experience. You’re probably working incredibly hard. But those things alone don’t always lead to the impact, influence, or progression you’re aiming for.In this episode of HR Coffee Time, I share the five key areas I’ve identified from working with more than one hundred aspiring and existing HR leaders that really make the difference.And make sure you listen all the way to the end - because the fifth area is often the most overlooked, yet can have the biggest impact on your success.Chapters From This Episode[00:00] HR Director Roadmap[00:31] Five Key Areas Preview[01:00] Free HR Leadership Impact Assessment[02:27] Key Area 1 Confidence[02:51] Confidence in Practice[03:51] More Confidence Resources[04:15] Key Area 2 - Strategic Thinking[04:44] What Strategic Really Means[05:13] Strategy Benefits and Tools[06:25] Key Area 3 - Influencing[08:35 Key Area 4 - Empowering Others[09:51] Key Area 5 - Be Distinctive[11:09] How to Assess Where You Are Now & Next StepsUseful Links from This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Helpful Episodes to Listen to NextIf you’d like to go deeper on some of the ideas from this episode, here are a few great next listens:Ep 167: A surprising way to feel calm and more confident in stressful momentsOperate Strategically Playlist(multiple episodes)Ep 34: Influencing: How to get buy-in for your ideas at workEp 44: Succeeding as an HR professional: How to influence at a senior levelEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

March 27, 202613 min

167 | The Weird Confidence Trick That Actually Works

Is there something at work you know you’re capable of… but in the moment, your nerves take over?Whether it’s speaking up in a meeting, handling a difficult conversation, or stepping into a high-pressure situation - that disconnect between what you can do and how you feel can be incredibly frustrating.In this episode of HR Coffee Time, I share a simple but slightly unusual technique that can help you feel calmer, more in control, and more confident when it matters most.It's called 'distanced self-talk', and it might feel a bit strange at first – but it’s backed by research and can make a real difference in those moments where your confidence wobbles.What You’ll Learn in This EpisodeWhy confidence can disappear in high-pressure momentsA simple technique that helps you step back from anxious thoughtsHow this approach can reduce nerves and help you think more clearlyPractical ways to use it before and during challenging situations at workReal examples of when to try it – including meetings, presentations, and interviewsRecommended Book in This EpisodeChatter: The Voice in Our Head (And How to Harness It) – by Ethan KrossUseful Links from This EpisodeConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeOther Relevant HR Coffee Time EpisodesEp 1: How to feel more confident at workEp 16: How to become more confident about networkingEp 36: Four simple but powerful techniques to banish imposter syndromeEp 43: The one thing that will boost your resilience throughout your HR careerEp 49: 7 tips to help you feel more confident for your job interviewEp 73: 5 ways to feel more confident in your next interview, meeting, or presentationEp 74: How to get better at presenting & feel more confident about itEp 82: 5 tips to tackle a challenge at work when you aren’t feeling confidentEp 101: How to build confidence with networking for HR career successEp 122: Unlocking confidence for your HR career – 5 tips from expert guestsEp 137: How to recognise & break free from the lies we tell ourselves at workEp 162: How to Feel More Confident Speaking Up in Leadership MeetingsEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

March 13, 202635 min

166 | The Biggest HR Strategy Mistake – And How to Fix It (with Dean Corbett)

Could you be making the biggest HR strategy mistake without realising it?Creating an HR or People strategy can feel overwhelming - especially when many HR professionals are expected to do it without ever being shown how.In this episode of HR Coffee Time, Fay Wallis is joined by Dean Corbett, Chief People Officer, psychologist, and coach, to explore one of the most common mistakes HR teams make when creating an HR strategy - and what to do instead.Dean shares why traditional HR strategy documents can dilute impact, and explains how to connect HR priorities directly to the organisation’s business strategy.You’ll also hear practical ideas for thinking more strategically about HR, identifying the people capabilities organisations really need, and using tools like OKRs (Objectives and Key Results) to bring strategy to life.Useful Links From This EpisodeConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Dean on LinkedInVisit Dean’s website: SOPEOPLEResources Mentioned in This EpisodeThe Leadership Code: Five Rules to Lead By– Dave Ulrich, Norm Smallwood, & Kate SweetmanPlaying to Win: How Strategy Really Works– A G Lafley & Roger L MartinAligning Human Resources and Business Strategy– Linda HolbecheThe Fifth Discipline: The Art and Practice of the Learning Organisation– Peter M SengeThink Again: The Power of Knowing What You Don’t Know– Adam GrantPerry Timms’ SubstackEpisodes to Listen to NextEp 164:Becoming More Strategic as an HR Team - 3 Ways OKRs Can HelpEp 148:Skills That Shape a Great CPO: Communication, Coaching & Curiosity (with Jane Beeston)Ep 147:How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

February 27, 202635 min

165 | What Being “Commercial” Really Means & How to Get Better at It (with Jo Bailey)

Struggling to feel confident when Finance conversations come up at work? Been told you need to be "more commercial" but not sure what that actually means? In this practical episode, Commercial HR Coach Jo Bailey demystifies what it means to be commercial in HR and shares actionable advice to help you speak the language of business with confidence.You’ll LearnWhat "being commercial" actually means (and what it doesn't)Key financial terms explained: P&L, EBITDA, balance sheet, and cash flowHow to approach setting an HR budget with confidenceQuestions to ask when building a strong business caseHow to position budget requests so you're more likely to get what you needReal examples of how to demonstrate commercial thinking in your HR roleThe cost of attrition and how to build the business case for retention initiativesUseful Links From This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Jo Bailey on LinkedInVisit Jo Bailey’s Website: Financial EmpowermentRecommended Book in This EpisodeExcellence in People Analytics: How to Use Workforce Data to Create Business Value, by Jonathan Ferrar & David GreenOther Relevant HR Coffee Time Episodes:Ep 147: How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra) - has a great explanation of storytelling with dataEp 115: Why Negotiation Skills Can Help Your Career & How to Develop Them (with Simon Duncan)Ep 158: 3 Simple Ways to Build Business Acumen in Your HR RoleEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

February 13, 202614 min

164 | Becoming More Strategic as an HR Team: 3 Ways OKRs Can Help

What does it really mean for an HR team to be “strategic” – and how can you make that shift without adding more to your workload?In this solo episode of HR Coffee Time, Fay explores a practical and accessible way to strengthen your team’s strategic focus: using OKRs – Objectives and Key Results.If you’ve ever felt pulled between operational demands and the bigger picture, this episode will help you think differently about how HR goals connect to organisational priorities – and how to make that link clearer for your whole team.Drawing on real examples (including a memorable orange analogy 🍊), Fay breaks down how OKRs can:Create clarity and accountabilityConnect HR activity to business impactHelp team members see how their work contributes to the wider strategyYou’ll come away with three practical ways to use OKRs to strengthen your strategic focus as a team – without overcomplicating things.Chapters From This Episode[00:00] Why HR struggles to be strategic[01:10] What being strategic really means[02:45] Shaping the future in HR[03:50] Solving the biggest organisational problem[04:55] What OKRs are and where they started[06:10] Understanding objectives using a simple example[07:40] How HR objectives link to strategy[08:55] What good key results look like[10:10] Moving from activity to impact[11:25] How OKRs support prioritisation[12:35] Books and next steps for HR leadersBooks Mentioned in This Episode"Measure What Matters. OKRS - The Simple Idea That Drives 10x Growth" by John Doerr"Radical Focus: Achieving Your Most Important Goals With Objectives and Key Results" by Christina Wodtke“Good Strategy/Bad Strategy: The Difference and Why It Matters” by Richard Rumelt“The Strategy Book: How to Think and Act Strategically to Deliver Outstanding Results” by Max MckeownWant to Build Your Strategic Confidence?If this episode has made you reflect on your own strategic impact, you might enjoy learning more about Fay’s:Inspiring HR Leadership Programme– designed to help existing and aspiring HR leaders build confidence, credibility and influenceHR Leadership Impact Assessment– a free self-assessment to help you reflect on your strengths and development areasThe Essential HR Planner– created to help HR professionals stay focused on what really mattersOther relevant HR Coffee Time Episodes:'Operate Strategically' HR Coffee Time Podcast PlaylistEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect

January 30, 202613 min

163 | 3 Ways to Prove You’re Strategic In Your HR Leadership Job Interview

Have you ever been told you’re “not strategic enough” after an HR interview – even though you know you are?In this solo episode of HR Coffee Time, Fay Wallis tackles one of the most frustrating pieces of feedback HR professionals receive when applying for Head of HR, HR Director, Head of People or People Director roles.In this episode, Fay breaks down what 'being strategic' means in a practical, accessible way and shares three simple but powerful ways to prove you’re strategic in your next HR interview – without sounding corporate or forced.In this episode, you’ll learn:What “being strategic” actually means in practice – and why it often feels so vagueHow using one specific word can make interview panels see your thinking more clearlyA common mistake HR candidates make when answering interview questions – and how to fix itHow to turn everyday HR examples into clear, strategic stories with business impactThe types of interview questions that signal strategic thinking straight awayFay also shares practical examples you can adapt for your own interviews, helping you move beyond listing what you’ve done to explaining why it mattered.Whether you’re actively interviewing or simply want to feel more confident talking about your strategic contribution, this episode will help you articulate your value far more effectively.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s Bright Sky HR websiteLearn aboutThe Essential HR PlannerLearn about Fay’sInspiring HR leadership development programmeOther relevant HR Coffee Time Episodes'Operate Strategically' HR Coffee Time Podcast PlaylistEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Kara Connect - Help When It's Needed MostMenopause, grief, ADHD, relationship breakdown... Every day, employees dealing with these situations are turned away by their EAP because they didn't qualify for counselling. When someone finally asks for help, they deserve better. Visit Kara Connect, where no employee is ever turned away. Kara Connect