Grow Your Law Firm

Hosted by Ken Hardison

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344

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Aug 2026

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About the show

The Grow Your Law Firm podcast deploys the most innovative legal marketing and management tactics available to get more cases and more free time for yourself. Our law firm growth podcast can help scale your firm by 250% growth with less stress and more free time in the week by exploring the hottest topics and trends in legal marketing and management. This law firm podcast will teach you what the Law Schools don't. Start your law firm growth NOW.

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August 28, 2026Episode 34640 min

How Real Delegation Helps Law Firms Scale With Matt Dubin

Welcome to episode 346 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Matthew Dubin, Founder and CEO of Dubin Law Group. Matthew shares how he grew his Seattle-based personal injury firm from a solo practice into a 90-person operation with a fully developed leadership structure. The conversation focuses on the mindset, systems, delegation, marketing, and operational discipline required to scale a law firm beyond the founder. Matthew explains why early growth requires hustle, referrals, community visibility, and a clear firm identity, while later-stage growth requires documented systems, real executive authority, financial discipline, and the ability to step out of the operator role. Ken and Matthew also discuss AI adoption, leadership structure, and why law firm owners must learn to trust the people and systems they build. What you'll learn in this episode: 1. Why Early Growth Requires Hustle - How networking and community involvement can help firms generate cases without a major ad budget - Why small firms need to use the founder's time and relationships as their greatest early resource 2. How Identity Shapes Growth - Why law firm owners need to understand their values, message, and client experience - How gratitude, empathy, and compassion became central to their culture and brand 3. Why Systems Beat Heroics - Why growth cannot depend on the founder personally solving every problem - How documented processes and clear ownership help a firm scale more consistently 4. How to Delegate Real Authority - Why titles alone do not create a true leadership team - How Matthew built a C-suite structure with clear ownership, escalation rules, and accountability 5. Why AI and Operations Matter for the Next Stage - How AI can improve efficiency across marketing, intake, case management, and client communication - Why firms need guidelines, secure tools, and a proactive strategy so they are not left behind Resources: Website: dubinlawoffice.com LinkedIn: linkedin.com/in/matthewdubin1 Facebook: facebook.com/dubinlawoffice Instagram: instagram.com/dubinlaw Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

August 21, 2026Episode 34533 min

How People-First Leadership Drives Firm Growth With Bert Parnall

Welcome to episode 345 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Bert Parnall, Founder of Parnall Law. Bert shares how he helped grow Parnall Law from a small personal injury practice into a firm with 19 attorneys and more than 110 team members. The conversation focuses on the practices behind sustained growth, including building a strong culture, hiring selectively, developing leaders, strengthening intake, and creating disciplined planning rhythms. Bert also explains why a client-first mission, clear core values, and a commitment to team development have helped the firm generate more referrals and scale without losing focus on the people it serves. What you'll learn in this episode: 1. How Culture Supports Law Firm Growth - Why core values should shape how team members communicate and serve clients - How a strong culture can improve retention, collaboration, and long-term performance 2. How to Hire and Develop Better Leaders - Why selective hiring is more important than simply filling open roles quickly - How owners can grow by empowering leaders instead of staying involved in every decision 3. Why Intake Is a Core Growth Engine - Why marketing dollars are wasted when a firm is not equipped to convert incoming leads - How a stronger intake team helps firms capture more of the opportunities their marketing creates 4. How Planning Creates Accountability - Why annual planning and quarterly reviews help firms stay focused on their priorities - How disciplined business rhythms keep leaders working on the firm, not only in it 5. How a Client-First Mission Drives Referrals - Why excellent client service can become one of the strongest sources of repeat business - How putting the client's needs first can guide decisions, even in difficult cases Resources: Website: hurtcallbert.com LinkedIn: linkedin.com/company/parnall-law Facebook: facebook.com/ParnallLawFirm Instagram: instagram.com/parnalllawfirmllc YouTube: youtube.com/@parnalllawfirm Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

August 14, 2026Episode 34429 min

How to Stop Losing Cases in Intake With Julien Emery

Welcome to episode 344 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Julien Emery, Co-Founder & CEO of Superpanel. Julien explains how Superpanel uses AI to help plaintiff law firms improve intake, follow up with leads, and move prospective clients from first contact through signed retainers and initial evidence collection. The conversation focuses on the hidden leakage many firms have in their intake process, including missed calls, unanswered form submissions, inconsistent follow-up, and leads that never make it into the "wanted" category. Julien shares why firms need to measure total lead conversion, not just conversion from qualified leads, and how AI systems can help firms respond faster, create more consistent customer journeys, and allow team members to focus on the highest-value cases. What you'll learn in this episode: 1. Why Intake Leakage Costs Firms Cases - Why many firms lose leads before those leads are ever classified as wanted cases - How missed calls, unanswered forms, and inconsistent follow-up reduce total conversion 2. What an AI Intake Teammate Can Handle - How AI can respond to inbound calls, web forms, texts, and emails - How automated workflows can move qualified prospects through retainers and initial evidence collection 3. Why Top-Line Conversion Matters More Than Wanted Conversion - Why a high conversion rate from wanted cases does not show the full intake picture - How firms can identify leads that are slipping through the cracks before qualification 4. How to Add AI Without Losing the Human Touch - Why firms should provide a clear option for clients who want to speak with a person - How automation can allow human intake teams to spend more time closing valuable cases 5. What to Evaluate Before Implementing AI Intake - Why firms need configurable workflows, data security, and human handoff options - How small-scale testing can help firms compare AI performance with current intake results Resources: Website: superpanel.io LinkedIn: linkedin.com/in/emeryjulien Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

August 7, 2026Episode 34334 min

From Basement Startup to Firm Growth With April Collins

Welcome to episode 343 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with April Collins, founding attorney of Collins Law. April shares how she grew her personal injury practice from a basement-based operation into a 15-person firm with a permanent office space. The conversation focuses on the mindset, hiring decisions, systems, marketing strategy, and client service that supported that growth. April explains why law firm owners need to make calculated investments in their teams and operations, lean into what makes them different, and adopt new tools like AI to build a more competitive and sustainable business. What you'll learn in this episode: 1. Why Growth Starts with Mindset - How a willingness to take calculated risks can help a firm move beyond survival mode - Why investing back into the firm creates more opportunity than simply holding onto cash 2. How to Hire for Growth - Why fear and trust concerns can hold owners back from making important hires - How to put people in roles that match their strengths 3. Why Systems Make Growth Possible - How standard operating procedures, training materials, and policies create consistency - Why clear benchmarks and monthly scorekeeping help employees understand what success looks like 4. How to Market Around What Makes You Different - Why smaller firms should not try to copy the biggest competitors in their market - How authenticity and a defined target audience can make marketing more effective 5. Why Client Service and AI Both Matter - How strong client service can lead to repeat clients, referrals, and better reviews - Why firms should use AI to increase capacity and stay competitive Resources: Website: acollinslaw.com LinkedIn: linkedin.com/in/april-h-collins-collinslaw Facebook: facebook.com/CollinsLawLLC Instagram: instagram.com/acollinslaw Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

July 31, 2026Episode 34224 min

How AI Helps Law Firms Handle More Cases With Timothy Hiller

Welcome to episode 342 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Timothy Hiller, Partner at Hiller Comerford Injury & Disability Law. Tim shares how his firm is using AI to support a high-volume Social Security disability and VA practice while continuing to grow its personal injury department. The conversation explores how AI can help law firms build custom tools, streamline document-heavy work, improve financial forecasting, and reduce repetitive operational tasks. Tim also explains why firms need clear policies around data privacy and attorney review, how to communicate AI adoption to employees, and why he sees AI as a way to increase capacity and compete, not as a reason to reduce staff. What you'll learn in this episode: 1. How to Start Using AI in Your Firm - Why law firm owners should experiment with AI tools before deciding to implement them - How everyday use helps leaders understand what AI can and cannot do 2. Building Custom AI Tools Without a Large Development Team - How Claude Code can help firms create custom lead-generation tools, calculators, and dashboards - Why firms can use AI to build solutions that better fit their specific practice areas 3. Using AI for High-Volume, Document-Heavy Cases - How AI can help summarize and organize large medical and administrative records - Why attorney review remains essential before submitting AI-assisted work to a court 4. Protecting Client Data and Managing Risk - Why firms should understand enterprise agreements and data privacy before using AI with client information - How internal AI policies can help prevent inaccurate filings and avoidable mistakes 5. Helping Employees Adopt AI - Why firms should present AI as a capacity-building tool rather than a replacement for staff - How leadership communication, employee ambassadors, and one-on-one conversations can reduce resistance Resources: Website: hillercomerford.com LinkedIn: linkedin.com/company/hiller-comerford-injury-disability-law Facebook: facebook.com/hillercomerford Instagram: instagram.com/hillercomerford Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

July 24, 2026Episode 34134 min

How to Win More Cases in the Age of AI Search With Kristi Hagen

Welcome to episode 341 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken welcomes back Kristi Hagen, Founder & CEO of Kristi Jane LLC. Kristi helps personal injury firms use search, content, conversion optimization, and analytics to generate qualified cases and measure the results of their digital marketing. The conversation focuses on how AI is changing search and what law firms should prioritize as rankings become more volatile. Kristi explains why firms should focus less on individual rankings and more on signed cases, local visibility, authority, reviews, and diversified marketing. She also discusses directory advertising, brand protection, podcast appearances, social media, paid search, and how traffic camera footage from RoadProof can support case evaluation and litigation. What you'll learn in this episode: 1. Why Signed Cases Matter More Than Rankings - Why search rankings can fluctuate without reducing case volume - How firms can evaluate marketing based on qualified leads and signed cases 2. How to Build Authority for AI-Driven Search - Why firms need content, videos, podcasts, and case results around target practice areas - How ChatGPT and other AI platforms can reveal what a firm is known for online 3. Why Local Search Still Drives Personal Injury Cases - How Maps, LSAs, paid search, and organic visibility work together - Why local authority remains essential as AI changes broader informational search 4. How to Protect Your Brand and Marketing Budget - Why firms should monitor directories and competitors bidding on their names - How tracking data determines whether directory and paid search spending produces cases 5. How Traffic Camera Footage Can Support Cases - How RoadProof helps firms search for video evidence near an accident - Why footage can assist with liability decisions, negotiation, and case evaluation Resources: Website: kristijane.com Website: roadproof.com LinkedIn: linkedin.com/in/kristihagen Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

July 17, 2026Episode 34027 min

How to Build a Firm That Runs Without You With Brooke Lively

Welcome to episode 340 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Brooke Lively, Founder of Scaling Law, and author of Scaling Law . Brooke works exclusively with law firms to help them gain clarity, accountability, alignment, and traction as they grow. The conversation focuses on why many law firms struggle to scale, even when they have access to the right numbers, advice, and strategy. Brooke explains how execution separates firms that grow quickly from firms that plateau, and why EOS gives law firm owners a practical framework for vision, people, data, issues, process, and traction. Ken and Brooke also discuss delegation, leadership bottlenecks, right people in the right seats, quarterly priorities, and why getting your firm's house in order can create more freedom, more value, and more options for the future. What you'll learn in this episode: 1. Why Execution Determines Growth - Why some firms grow quickly while others plateau with the same advice - How EOS helps law firms turn strategy into consistent action 2. How EOS Helps Law Firms Scale - What the Entrepreneurial Operating System brings to law firm leadership - Why vision, people, data, issues, process, and traction matter for growth 3. Why Delegation Is So Difficult for Attorneys - How perfectionism and professional responsibility make letting go harder - Why firms cannot scale when everything depends on the owner 4. How Process Creates Freedom - Why scalable firms need documented systems and clear expectations - How process reduces rework, confusion, and leadership frustration 5. Building a Firm That Creates More Options - Why getting your house in order can support a future sale, acquisition, or better lifestyle - How a firm that runs without total owner dependency becomes more valuable and more enjoyable Resources: Website: scalinglaw.com LinkedIn: linkedin.com/in/brookelively Facebook: facebook.com/scalinglaw Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

July 10, 2026Episode 33933 min

How AI Helps Law Firms Win More Cases Without Losing Client Trust With Tanner Jones

Welcome to episode 339 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Tanner Jones, Vice President of Business Development at Consultwebs. Tanner works with law firms across the country on case-driving online marketing strategies and helps firms evaluate how technology, automation, and AI can support their digital marketing goals. The conversation focuses on how law firms can adopt technology without losing the human relationships that drive client trust and referrals. Tanner explains why every firm needs to evaluate tech through the lens of its own culture, goals, operations, and client experience. He also discusses how automation and AI can improve marketing, intake, lead tracking, data analysis, and operational efficiency when implemented intentionally. What you'll learn in this episode: 1. How to Approach Technology Without Losing Client Relationships - Why firms should evaluate tech based on their mission, culture, and client experience - How automation can support the business without making communication feel robotic 2. What a Tech Stack Really Means - How law firm tools should connect and share data across platforms - Why integrated systems create better reporting, tracking, and operational efficiency 3. Using AI to Strengthen Marketing - How firms can use AI for ideation, content strategy, and competitive research - Why authority, citations, and personal brand matter more in AI-driven search 4. Improving Intake and Lead Conversion - Why firms may be losing valuable cases without realizing it - How AI tools can help identify missed opportunities and rescue leads 5. Building a Culture That Can Handle Change - Why law firms need to manage change intentionally as AI and automation evolve - How leaders can help teams understand the purpose behind new tools and processes Resources: Website: consultwebs.com LinkedIn: linkedin.com/in/tannerjonescw Facebook: facebook.com/consultwebs Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

July 3, 2026Episode 33827 min

How to Scale Pre-Suit Operations with AI and Human Oversight With Blair Warner

Welcome to episode 338 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Blair Warner, Interim Chief Strategy Officer at Finch. Blair helps drive internal strategy and operations at Finch while advising partner firms on how to scale in a fast-changing personal injury landscape. The conversation focuses on how personal injury firms can handle pre-suit operations more efficiently as case volume grows. Blair explains how Finch supports firms from intake or signup through demand drafting by combining human case staff with AI-powered tools for repetitive back-office work. She also discusses how firms can reduce case costs, improve client communication, integrate with existing case management systems, and free attorneys to focus on negotiation, litigation, and high-value files. What you'll learn in this episode: 1. How Pre-Suit Operations Are Changing - Why running pre-suit at scale requires stronger processes and technology - How AI tools can reduce time spent on repetitive back-office tasks 2. What Finch Does for Personal Injury Firms - How Finch supports cases from intake or signup through demand drafting - Why lawyers still handle the lawyering, negotiation, and final case outcomes 3. Balancing AI with Human Client Service - Why Finch uses people for client communication and bots for repetitive tasks - How regular client contact helps support the pre-suit experience 4. Addressing Control and Integration Concerns - Why firms worry about outsourcing pre-suit operations - How Finch integrates with systems like Filevine, Litify, and CASEpeer 5. Improving Margins and Scaling Growth - How reducing case handling costs can free up money for marketing - Why high-growth firms, litigation-focused firms, and margin-conscious firms may benefit from a pre-suit operations partner Resources: Website: finchlegal.com LinkedIn: linkedin.com/company/finchlegal Instagram: instagram.com/finch.legal Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

June 26, 2026Episode 33728 min

How to Know When It's Time to Leave With Dana Brooks

Welcome to episode 337 of Grow Your Law Firm , hosted by Ken Hardison. In this episode, Ken sits down with Dana Brooks of Fasig | Brooks, a successful plaintiff's law firm with offices in Tallahassee and Pensacola, Florida. Dana shares how personal changes, professional growth, and a desire to return closer to family led her to rethink where she needed to focus her time, energy, and leadership. The conversation focuses on the difficult question many business owners and professionals eventually face: when is it time to leave, shift roles, or move into a new chapter? Dana explains how fear, ego, loyalty, and identity can keep people in situations that no longer fit. She also discusses the importance of leaving with intention, having direct conversations, and creating an "elegant exit" instead of reacting from burnout or frustration. What you'll learn in this episode: Recognizing When It's Time for Change - How to tell the difference between burnout, boredom, and growth - Why personal and professional shifts often start before you fully admit them Why Leaving Is So Difficult - How fear, ego, loyalty, and identity can keep people stuck - Why staying too long can be costly emotionally and professionally Creating an Elegant Exit - How to leave a role, firm, or chapter with honesty and respect - Why direct conversations are better than passive-aggressive frustration Moving Toward Something, Not Just Away - Why it matters whether you are running from something or moving toward something better - How purpose, family, and quality of life can guide major decisions Finding Clarity Before You Make a Move - Why writing things down can reveal what you already know - How objective guidance from a coach, therapist, or trusted advisor can help you avoid emotional decisions Resources: Website: fasigbrooks.com LinkedIn: linkedin.com/in/dana-brooks-a8616817 LinkedIn: linkedin.com/company/fasigbrooks Facebook: facebook.com/FasigBrooks Instagram: instagram.com/fasigbrooks Additional Resources: https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind