
Who’s To Blame When AI Decides? Christopher Bylone on AI Accountability.
Christopher Bylone is a People Experience Practitioner at Innovation Unbiased and the former Global Head of Belonging at Krispy Kreme. After Claude read his silence on 20 decisions as a yes and ran a project to a critical failure, he wrote a rule that stops all work until he signs off on every call. Here’s what we talk through: Why he tells leaders to expect at least three years of falling belonging scores once they start doing the work right How he held Krispy Kreme shops in West Virginia and Atlanta to different diversity expectations, because each should reflect the market it serves Why he shelved a company’s unconscious bias training until it could say what happens when someone reports a racist act About Christopher Bylone Christopher Bylone is People Experience Practitioner at Innovation Unbiased and host of the I Know I Belong When podcast. He created the title Global Head of Belonging for himself at Krispy Kreme in 2023 and launched the company’s first global belonging strategy. He argues belonging is a birthright, bigger than any workplace initiative. He’s even built it into a formula where justice sits in the denominator, because it decides whether belonging spreads across a company or pools with the people who already have privilege. About Great Mondays Radio → Think you'd be a great guest on the show? Apply here . → I've spent two decades helping leaders fix their culture. Learn how I can support your work Great Mondays . → Want sharp takes on AI and the future of work? Read The Job Sh*t Show on Substack. → Watch Great Mondays Radio episodes on YouTube .














