
Ep245 Dave Crysler—Stop Buying Tools to Fix a System Problem
Is your business actually growing, or is it just getting busier? There's a difference. In this episode of Get Unstuck & On Target, host Mike O'Neill sits down with Dave Crysler, principal operations consultant at the Crysler Club and host of the Everyday Business Problems podcast. For more than 25 years, Dave has helped small- to mid-market manufacturers fix the systems quietly eroding their margin, slowing their throughput, and stalling their growth. His clients typically see 5 to 10% margin improvement without adding headcount or buying new tools. Dave and Mike get into what happens when growth comes through acquisition and two companies' systems have to coexist or collapse into one, why business owners keep buying new technology to solve problems that were never about technology, and what it actually looks like when a business is stuck: the same problem resurfacing no matter what you throw at it. Dave walks through two client stories, a custom manufacturer that cut its lead time from 4 to 6 weeks down to 4 to 6 days, and a product quality issue that had quietly been going on for almost a decade, and explains the free cost of chaos calculator he built so leaders can put a real dollar figure on what's not working. Three key topics to look out for: - Why most operational problems are system problems, not people problems, and what a system actually includes: planning, people, process, and technology - The real story behind a business owner who thought a new ERP would fix his team's follow-up problem, and what was actually broken - How to quantify the cost of chaos in your own business before you try to fix it Find all the show notes and links here: https://www.unstuck.show/245














