GAIN Momentum

Hosted by GAIN Advisors

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117

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Oct 2026

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About the show

Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.

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October 22, 202635 min

Leading an Entire Portfolio of Hotel Tech Companies | with Mark Loyd

In this episode, we interview Mark Loyd , Group President of Hospitality at Fullsteam . Loyd leads Fullsteam’s hospitality vertical, overseeing approximately 30 business units that collectively serve hotels, golf resorts, ski resorts, wineries, breweries, and activity-based destination properties. Fullsteam is a payments-first holding company backed by Aquiline Capital Partners that acquires vertical market software businesses, embeds its payments platform, and invests in product development to build world-class solutions from the ground up. The hospitality portfolio includes property management systems Maestro and WebResPro, F&B platform Silverware, activities and rentals software Flybook, golf management system Club Profit, multi-day tour platform Peak Fifteen, and catering and event planning solutions, among others. Lloyd has spent his career at the intersection of vertical software, payments infrastructure, and enterprise technology, and brings a product-first, partnership-driven philosophy to building and integrating hospitality technology at scale. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

October 15, 202641 min

Outrigger's Commercial Strategy and Using Data for Real Growth | with Jenna Villalobos

In this episode, we interview Jenna Villalobos , Senior Vice President and Chief Revenue Officer of Outrigger Resorts & Hotels . With over 25 years of experience in total revenue management and reservation sales, Villalobos joined Outrigger in 2017 as VP of Revenue Management and has since risen to SVP and CRO, overseeing a global commercial strategy that spans revenue, distribution, website technology, contact center operations, CRM, and business intelligence across Outrigger’s portfolio in Hawaii, Fiji, Mauritius, Thailand, and the Maldives. Prior to Outrigger, she held senior revenue and reservations leadership roles at KSL Resorts, La Quinta Resort & Club, and Morongo Casino Resort & Spa. A graduate of Johnson & Wales University with a Certificate of Revenue Management from Cornell University, Villalobos was named HSMAI’s 2021 Corporate Revenue Optimization Professional of the Year. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

October 8, 202627 min

What Tech Looks Like for Turkish Hotels | with Selin Yigitkus

In this episode, we interview Selin Yigitkus , co-founder and CMO of BookLogic . Based in Istanbul and part of the founding team that built BookLogic from the ground up, Yigitkus has spent over 15 years helping shape one of the hospitality industry’s most comprehensive commercial operating systems. BookLogic today connects thousands of hotels to more than 700,000 travel agencies and over 1,000 online distribution channels worldwide, and integrates with more than 40 PMS providers globally. As CMO, she leads the brand and commercial strategy for a platform that spans reservation management, channel distribution, direct booking, payments, revenue maximization, and AI-driven commerce — all within a single connected ecosystem, purpose-built to help hotels maximize profitability rather than just occupancy. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

October 1, 202648 min

Building an AI-Native CRM for Stronger Business Value | with Maxence Dussart

In this episode, we interview Maxence Dussart , co-founder and CEO of Familiar . A hospitality marketing practitioner turned founder, Dussart spent years working on the hotel side — experiencing firsthand the gap between the data hotels hold and their ability to act on it — before co-founding Familiar to close it. Educated at Sciences Po and Imperial College Business School, and formerly co-founder of marketing and communications at Steller Hotels, he launched Familiar as an AI-native platform built specifically for hotel groups: one that connects to every system in a hotel's stack, identifies guests worth winning back, drafts and runs personalized campaigns autonomously, and proves the revenue it generates. Familiar is based in Europe and actively expanding into the US market. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

September 17, 202636 min

Addressing Beach Erosion at Tropical Resorts | with Bridget Baumgartner

In this episode, we interview Bridget Baumgartner , co-founder and CEO of ReefsStarter . A molecular biologist with a PhD from Baylor College of Medicine and a BS from Stony Brook University, Baumgartner has spent over a decade developing high-impact biotechnologies for non-medical applications, including a role as Director of R&D at Revive & Restore — the leading wildlife conservation organization advancing biotechnology for the genetic rescue of endangered and extinct species. She co-founded ReefStarter with a team of scientists and marine academics, including a Professor and Dean from the University of South Florida College of Marine Science, to build a commercially viable, ecologically sound solution to the global beach erosion crisis facing coastal resorts and property owners. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

September 10, 202651 min

The Dawn of Performance Luxury as a New Hotel Category | with Katie Tardif

In this episode, we interview Katie Tardif , Corporate Head of Marketing and Communications for Equinox Hotels . Tardif joined Equinox Hotels in 2016 as the first hire within the hospitality division, helping to build the brand from the ground up before the flagship New York property opened its doors. She developed the brand's visual identity, built a suite of proprietary on-property digital experiences, and has overseen marketing and communications strategy as the brand has grown toward a global portfolio. A brand strategist and founder of creative agency Elan Creative, Tardif is currently completing a Master's in Sports and Performance Psychology at the University of Western States and is developing a performance psychology program for Equinox Hotels in collaboration with a former lead cognitive psychologist for the US Navy SEALs. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

September 3, 202649 min

CRM Secrets and the Power of the Voice Channel | with Scott Buelter

In this episode, we interview Scott Buelter , CEO and president of Ascent360 . Buelter founded Ascent360 in 2013 with a mission to bring enterprise-level customer data platform capabilities to mid-size businesses, and has spent the past decade building it into a leading CDP for hotels and resorts. He draws on data analysis and digital marketing experience spanning Nike, Disney, Royal Caribbean, Loews Hotels, American Express and Samsung, as well as earlier roles at Experian and Merkle, where he drove digital campaign technology for major brands. Buelter holds an MBA from UC Irvine and a BS in economics from the University of San Diego, and has studied at the London School of Economics and the Institute of Education Sciences in Berlin and Vienna. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

August 20, 202645 min

Navigating Complex Data Migrations and AI Use Cases | with Carlo Del Mistro

In this episode, we interview Carlo Del Mistro , founder of Norby and a recently appointed GAIN Advisor. A commercial and technology strategist with over two decades of experience at the intersection of customer proposition and digital performance, Del Mistro began his career at McKinsey before moving to London to build his hospitality expertise at One Fine Stay, Premier Inn, and Ennismore — where he spent six years reporting directly to the founder and helping shape the technology, e-commerce, and loyalty architecture across The Hoxton, Gleneagles, and nearly 200 properties across 20-plus countries. Since leaving Ennismore in early 2026, Del Mistro has focused his advisory practice on the space where AI and digital execution can drive direct revenue growth, loyalty, and commercial performance for hotel operators of all sizes. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

August 6, 202652 min

The New Era of Revenue Management for Independent Hotels with Chas Scarantino

In this episode, we interview Chas Scarantino , CEO of RoomPriceGenie . A seasoned technology executive with a track record of building and scaling global SaaS companies, Scarantino has led teams to market across the United States, the United Kingdom, Israel, Japan and Australia, and has founded and scaled his own ventures along the way. He joined RoomPriceGenie as CEO in early 2025 following a $75 million investment from Five Elms Capital — the largest funding round in the company's history — succeeding co-founder Ari Andricopoulos, who moved to Chief Strategy Officer. Under Scarantino's leadership, RoomPriceGenie continues its mission of making dynamic pricing intuitive and accessible for the world's independent hotels, now serving nearly 3,000 hotel clients across 65 countries. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

July 23, 202659 min

What Hotel Tech Can Learn from Short-Term Rental Tech | with Pierre-Camille Hamana

In this episode, we interview Pierre-Camille Hamana , founder and CEO of Hospitable . Hamana launched Hospitable in 2016, building the platform into a full property management suite. With a background in software engineering and business management, Hamana has grown Hospitable into a platform supporting 300,000 listings across 145 countries, processing $5.2 billion in annual reservation revenue and sending over 108 million guest messages per year, while scaling the company to a team of 150 people. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4