
Navigating Complex Data Migrations and AI Use Cases | with Carlo Del Mistro
In this episode, we interview Carlo Del Mistro , founder of Norby and a recently appointed GAIN Advisor. A commercial and technology strategist with over two decades of experience at the intersection of customer proposition and digital performance, Del Mistro began his career at McKinsey before moving to London to build his hospitality expertise at One Fine Stay, Premier Inn, and Ennismore — where he spent six years reporting directly to the founder and helping shape the technology, e-commerce, and loyalty architecture across The Hoxton, Gleneagles, and nearly 200 properties across 20-plus countries. Since leaving Ennismore in early 2026, Del Mistro has focused his advisory practice on the space where AI and digital execution can drive direct revenue growth, loyalty, and commercial performance for hotel operators of all sizes. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4














