FusionTalk

Hosted by Steve Dalby & Anouck Fierens

Business Management

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Jun 2026

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About the show

FusionTalk is a dynamic podcast where technology, collaboration, and innovation come to life! Hosted by Anouck Fierens, a Microsoft 365 & Power Platform expert, and Steve Dalby, a SharePoint & Teams specialist with a knack for humor, each episode delivers fresh insights, real-world stories, and engaging discussions with industry leaders. 🚀 Topics include: ✅ Modern workplace & collaboration strategies ✅ Practical case studies & expert insights Join FusionTalk and discover how to work smarter, faster, and more efficiently in today’s tech-driven world! 🎧 #FusionTalk #TechPodcast #Collaboration

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41 recent

June 3, 2026Episode 4124 min

Prompt Madness

In this episode of FusionTalk, Anouck and Steve embark on an insightful journey into the realm of AI prompting, kicking off their first series with a focus on the chaos that often accompanies this emerging technology. They candidly discuss their experiences and observations, highlighting the challenges organisations face when it comes to sharing and collaborating on AI prompts, drawing parallels with the early days of document management in platforms like SharePoint.The duo delves into the concept of 'prompt chaos', examining how individuals often work in isolation, generating prompts without sharing their findings with colleagues, which leads to duplication of efforts and missed opportunities for collaboration. They also explore the importance of creating a prompt library, the role of metadata in ensuring consistency, and the need for a culture shift towards sharing knowledge within teams.Listeners can look forward to insights on:The pitfalls of working in silos when generating AI promptsStrategies for creating a collaborative prompt libraryThe significance of metadata and tagging for effective prompt managementHow to foster a culture of sharing and learning within organisationsThe balance between governance and creativity in AI promptingAnticipating the future of prompting in the workplaceThis episode is packed with practical advice and thought-provoking discussions that will resonate with anyone looking to navigate the complexities of AI in their organisation. Join Anouck and Steve as they tackle the intricacies of prompt chaos and set the stage for a series that promises to enhance your understanding of AI’s potential in the workplace.Introduction to Prompt ChaosThe Importance of Sharing PromptsCreating a Prompt LibraryMetadata and ConsistencyFostering a Culture of CollaborationLooking Ahead: The Future of AI Prompting

April 13, 2026Episode 4044 min

Super Power

In this episode of FusionTalk, Anouck and Steve dive into the world of personal and professional growth by exploring the concept of "superpowers" in the workplace. They reflect on their own experiences and skills, discussing what makes them effective team leaders and consultants, while also addressing the challenges of feeling left out when colleagues attend industry events without them.The conversation takes a thoughtful turn as they examine how to translate business needs into technical requirements, the importance of understanding team dynamics, and the role of emotional intelligence in leadership. Anouck and Steve candidly share their thoughts on what makes a good collaborator, the nuances of managing teams, and the skills that can make or break a successful team leader.Listeners can look forward to insights on:Identifying and leveraging your unique skills in a professional settingThe balance between personal growth and organisational cultureHow to foster collaboration and effective communication within teamsStrategies for managing team dynamics and individual capabilitiesThe impact of emotional intelligence in leadership rolesRecognising and addressing your own limitationsThis episode is a rich mix of personal anecdotes and practical advice, perfect for anyone looking to enhance their leadership skills or simply understand the dynamics of teamwork better. Join Anouck and Steve as they navigate the complexities of superpowers in the workplace.

March 23, 2026Episode 3943 min

Level up

In this episode of FusionTalk, Anouck and Steve take you on a journey through their recent experiences at a Power Platform Boot Camp in Vienna, where they shared insights on kickstarting governance in organisations. With a blend of humour and reflection, they discuss the event's highlights, including engaging conversations and the unique challenges posed by a snowy backdrop.The duo delves into the concept of gamification as a tool for driving adoption within organisations, drawing on their experiences and the recent presentations they attended. They explore whether gamification is a universal solution, or if it caters to specific audiences, and the importance of understanding the culture of the organisation before implementing such strategies.Listeners can expect to gain insights into:The role of audience analysis in successful adoption strategiesHow gamification can enhance learning and engagementReal-world examples of gamification in actionThe balance between fun and effectiveness in trainingCreative approaches to communicating change within organisationsChallenges and considerations for implementing gamificationThis episode is packed with thoughtful discussions and practical tips for anyone interested in leveraging gamification for organisational change. Join Anouck and Steve as they navigate the complexities of adoption and governance in the ever-evolving landscape of technology.Vienna Boot Camp HighlightsUnderstanding GamificationAudience Analysis for AdoptionReal-World Gamification ExamplesCreative Communication StrategiesChallenges of Implementing Gamification

February 11, 2026Episode 3853 min

Five Questions

In this episode of FusionTalk, Steve and Anouck try something different. Inspired by the idea behind the “Five Whys”, they challenge each other with five open questions about Microsoft 365, consulting life, and how technology really lands in organisations. This is not about features or roadmaps. It’s about personal experiences, opinions, and the reality behind “best practices” when they meet real users, real projects, and real constraints. Expect an honest conversation about: Why best practices often fail in real-life implementationsWhich Microsoft 365 tools consultants genuinely care about (and why)When solutions look good on paper but fail in adoptionGovernance vs culture: what should come first?Where AI can truly add value (and where expectations may be too high)What would actually break if Microsoft 365 disappeared tomorrowThe episode touches on real project stories, migration challenges, adoption pitfalls, and the tension between theory and practice. It’s a reflective, sometimes humorous conversation that will resonate with anyone working with Microsoft 365 in the field: consultants, IT leaders, product owners, and adoption managers.

January 26, 2026Episode 3746 min

Oops Translation

In this episode of FusionTalk, Anouck and Steve kick off the New Year with a light-hearted yet insightful discussion on the intricacies of communication and translation within multilingual organisations. They explore the challenges of understanding versus communicating, sharing personal anecdotes from their holiday experiences that highlight the importance of language in everyday interactions.The conversation delves into the complexities of managing multiple languages in the workplace, particularly in Belgium, where diverse linguistic backgrounds can create barriers to effective communication. Anouck and Steve discuss their experiences with translation tools and the responsibility of individuals and organisations to ensure clarity in messaging, especially for critical documents like safety and legal materials.Listeners will gain valuable insights into the implementation of translation strategies, including the use of AI and machine translation services, and the importance of human oversight to maintain the nuances of meaning. They also touch on the future of real-time translation in meetings and the evolving role of technology in bridging language gaps.- The Importance of Understanding in Communication- Challenges of Multilingual Work Environments- Personal Anecdotes from the Holiday Season- Strategies for Effective Translation in Organisations- The Role of AI in Language Translation- Future Trends in Real-Time TranslationJoin Anouck and Steve for this engaging episode filled with laughter and thoughtful insights as they navigate the fascinating world of communication and translation in a multilingual landscape.

December 15, 2025Episode 3649 min

Heated DLP

In this episode of FusionTalk, Anouck and Steve return with a lively and humorous discussion about the long-awaited heating in the studio, setting the stage for their exploration of data leakage protection (DLP) in the Power Platform environment. With a mix of personal anecdotes and professional insights, they reflect on the journey of building a podcasting studio and the challenges of home renovations, all while keeping the atmosphere light and engaging.The duo dives into the complexities of DLP, discussing its critical role in ensuring that sensitive data remains secure within organizational workflows. They share their thoughts on the misconceptions surrounding DLP, emphasizing that it’s not just about security, but about setting up the right governance to prevent unintentional data leaks. Anouck and Steve also touch on the importance of categorizing data and establishing clear policies that empower users while maintaining control over sensitive information.Listeners will benefit from their insights into the practicalities of implementing DLP, including the need for regular updates and monitoring to keep pace with the rapidly evolving landscape of connectors and triggers in Power Platform. The conversation also highlights the balance between encouraging innovation and enforcing necessary restrictions to safeguard company data.- The Journey of Building a Podcast Studio- Understanding Data Leakage Protection (DLP)- The Role of Governance in Power Platform- Importance of Categorizing and Monitoring Data- Encouraging Innovation While Maintaining Control- Upcoming Presentation Insights from TunisiaJoin Anouck and Steve for this engaging episode filled with laughter, insights, and a shared passion for technology as they navigate the intricate world of data protection in the Power Platform.

December 2, 2025Episode 351 hr 11 min

3 of us

In this episode of FusionTalk, Anouck and Steve are joined by Marijn for a lively and humorous discussion that blends technology, automation, and a touch of whisky tasting. The trio embarks on a playful exploration of their recent podcast collaboration, highlighting the unique dynamic that arises when they come together. They delve into the complexities of automation, addressing common misconceptions about its ease and the importance of thoughtful implementation.The conversation takes a fascinating turn as they examine how people perceive technology, from the allure of shiny new tools to the challenges of adapting to change. Anouck, Steve and Marijn share their insights on user experiences with new features and the impact of automation on business processes, all while keeping the tone light and entertaining.Listeners will also enjoy anecdotes about their recent speaking engagements and the ever-evolving landscape of technology, including discussions around AI and its role in shaping future workflows. As the episode unfolds, the hosts reflect on their experiences, offering a blend of humour and wisdom that is sure to resonate with anyone navigating the tech world.- The Dynamics of Podcast Collaboration- Misconceptions About Automation- User Perceptions of New Technology- Insights from Recent Speaking Engagements- The Role of AI in Automation- Whisky Tasting and Light-Hearted BanterJoin Anouck, Steve, and Marijn for this engaging episode filled with laughter, insights, and a shared passion for technology as they navigate the intriguing intersection of people, processes, and innovation.

November 17, 2025Episode 3435 min

Models Dressed

In this episode of FusionTalk, Anouck and Steve take a playful yet insightful dive into the world of Power Platform governance, drawing on their recent experiences and workshops. They kick off the discussion with a light-hearted take on fashion shows, before seamlessly transitioning into the serious topic of managing innovation within organisations.The hosts share their thoughts on the concept of 'shadow IT' and how it can drive innovation, while also highlighting the importance of governance as users develop their own workflows. Anouck and Steve discuss the various levels of responsibility and ownership in Power Automate, from individual users creating workflows to corporate-level applications requiring oversight.Listeners will gain a clearer understanding of the strategic models for adopting Power Applications, including how to effectively manage workflows as they evolve from personal use to organisational necessity. The episode also touches on the significance of documentation and the interplay between various systems within an organisation, setting the stage for future discussions on best practices.- Exploring the Concept of Shadow IT- The Importance of Governance in Power Platform- Levels of Responsibility in Workflow Management- Strategic Models for Adoption of Power Applications- The Role of Documentation and System Integration- Conclusion: Encouraging Innovation while Maintaining OversightJoin Anouck and Steve for this engaging episode as they navigate the complexities of Power Platform governance, providing practical insights for organisations looking to foster innovation while ensuring effective management.

November 6, 2025Episode 3353 min

Environments Managed

In this episode of FusionTalk, Anouck and Steve reflect on their recent session at CollabDays Bletchley, where they presented "10 Essential Tips to Kickstart Your Power Platform Governance." With a blend of humour and insight, they discuss the significance of governance in Power Platform, highlighting key takeaways from their presentation.The hosts dive into the nuances of accountability and responsibility within the governance model, sharing their thoughts on the importance of establishing clear roles and guidelines. They also explore the concept of environments in Power Platform, debating the merits of the default environment versus custom environments, and how these decisions impact user experience and data management.Listeners will gain valuable insights into the complexities of managing Power Platform environments, including the role of citizen developers and the necessity for effective governance strategies. Anouck and Steve also tease upcoming workshops in Tunisia and Oslo, promising more in-depth discussions on governance and Power Platform best practices.- Recap of Collab Days Bletchley Session- Importance of Accountability in Governance- Overview of Power Platform Environments- Default vs. Custom Environments: Pros and Cons- The Role of Citizen Developers- Upcoming Workshops and Future TopicsJoin Anouck and Steve for this engaging episode as they navigate the intricacies of Power Platform governance, offering practical advice for organisations looking to enhance their governance strategies.

October 4, 2025Episode 3225 min

Cloud Plural

In this episode of FusionTalk, Anouck and Steve delve into the world of cloud computing from a governance and business perspective, steering clear of overly technical jargon. They kick off the discussion by exploring the various cloud services they encounter, with a particular focus on Microsoft Azure, and how their experiences differ in utilising these platforms.The hosts reflect on the historical context of cloud computing, sharing anecdotes about the infamous "I Love You" and "Melissa" viruses that catalysed Microsoft’s venture into cloud services. They provide intriguing insights into the evolution of major cloud providers, including AWS and Google Cloud, highlighting their distinctive focuses and offerings.As they navigate the complexities of multi-cloud strategies, Anouck and Steve emphasise the necessity for organisations to understand the unique capabilities of each cloud provider in order to maximise their investments. They also discuss the upcoming Cloud Built event, aimed at fostering conversations around multi-cloud solutions and sharing best practices among businesses.- Understanding Cloud Computing from a Governance Perspective- The Evolution of Major Cloud Providers- Unique Features of Microsoft Azure, AWS, and Google Cloud- The Importance of Multi-Cloud Strategies- Insights on the Upcoming Cloud Built Event- Conclusion: Maximising Value from Cloud InvestmentsJoin Anouck and Steve for this enlightening episode as they unravel the intricacies of cloud computing, offering practical advice for organisations looking to optimise their cloud strategies. - Introduction to Cloud Computing- Historical Context: The "I Love You" and "Melissa" Viruses- Major Cloud Providers and Their Unique Offerings- Multi-Cloud Strategies and Best Practices- Overview of the Cloud Built Event- Conclusion and Future Insights