Episodes
205
Latest episode
May 2026
Language
EN-US
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Tell us what you love about Extra Credit and what topics you want covered!As new technologies give way to more advanced forms of check fraud, it is important that credit managers reevaluate fraud prevention measures. From learning the red flags to establishing a procedure to follow when a customer exhibits suspicious behavior, the strongest defense against fraud is a multifaceted one. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!When it comes to construction credit, there is nothing more critical, or complex, than contracts. With so many unique terms and contract language shaping each project, it is important that credit professionals know what’s headed their way at the onset. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Construction credit managers know the importance of a completed job information sheet and the added protection the sheet offers by making the preliminary notice process easier. While the benefits are clear to those in credit, customers may not understand why they need to complete them. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Though immensely rewarding, business credit is fraught with hardship, from economic uncertainty to unforeseen crises. Without a clear path forward, people can feel disorganized to the point that they not only feel lost but adrift in their work. Like an anchor stabilizing a ship, credit leaders offer support and guidance to keep their teams steady in rough waters. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Rising global tensions are adding to existing challenges, including higher input costs and thinning profit margins. A surge in crop production in 2025 driving prices down combined with ongoing tariff pressure, has left the agricultural economy in a difficult position. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Mechanic’s lien laws are the bedrock of the construction credit field, offering credit managers protection as they await payment during long projects. As credit managers work in multiple states, they will encounter two distinct types of liens: full price liens and unpaid balance liens. While both offer protection, it is critical that credit managers understand what type of lien they are filing.Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!When a credit professional retires or leaves a company, the organization is not just losing a valuable team member—it is often losing unparalleled knowledge and expertise. Transferring what took years to learn requires time, patience and a willingness to share and receive. Without a proper succession plan, credit departments risk losing the ability to transfer valuable expertise. Having a continuity plan can ease the transition, allowing the next generation of credit leaders to step into their new roles with confidence and the knowledge they need to succeed. #credit #successsionplanning #leadershipConnect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Artificial intelligence, or AI, has taken on a life of its own, integrating itself into almost every facet of our professional and personal lives. What started as a tool to research customers and draft letters has evolved into a means of streamlining various credit functions. However, AI is only as useful as the information you provide it, and without the right context, it can generate false or inaccurate responses. By using effective prompting strategies, credit professionals can tailor it to deliver more accurate and actionable results. Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Credit card fraud has loomed larger in the business credit community in recent years, whether it’s during counter transactions or online ordering. As fraud evolves with advancing technologies, it is more important than ever that credit teams learn how to effectively spot and stop it wherever it may rear its head.Connect with us on LinkedIn: @Nacm-National @FCIB
Tell us what you love about Extra Credit and what topics you want covered!Credit leaders are constantly making decisions on behalf of their customers, teams and companies. With the right technology and data combined, they can find more accurate solutions more efficiently.Why it matters: Overreliance on digital solutions can quietly erode confidence and weaken critical thinking. By exercising sound judgment, credit managers can take back that confidence and tackle even the hardest decisions with clarity and conviction.Connect with us on LinkedIn: @Nacm-National @FCIB
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