Enterprise Intelligence

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Aug 2024

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About the show

Documents, Files, Media, and Records (Content) continue to be a challenge for organizations – especially in 2024 where Privacy, Cybersecurity, and AI are driving the need for clean and timely data. For 30 years we have struggled to find the best standardized approach, In Season 4's new format join Jason Cassidy and Davey Slimmon in this weekly podcast series where they discuss modern and easy ways of tackling Content problems while also attacking the status quo and challenging us to approach Content differently. New episode every Monday!

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36 recent

August 5, 202451 min

Artificial Stupidity

This week Jason and Davey explore the topic of "screen scraping" and its implications for AI training. It discusses the recent case of Reddit blocking Microsoft from using screen scraping to train their AI and raises questions about copyright and ownership of content. The conversation delves into the difference between AI learning and copying for reproduction, as well as the potential impact on smaller organizations. It also touches on the idea of a new market for knowledge and the challenges of creating legal frameworks around AI and copyright.Later this weeks episode explores the fragility of online systems and the need to combat ignorance in understanding the risks and vulnerabilities. It discusses the impact of distributed denial of service attacks on Microsoft servers and the reliance on cloud services. Also delving into the regulation of critical infrastructure, comparing it to the regulation of utilities like water and electricity. The duration and expected duration of disruptions, as well as the handling of the COVID-19 pandemic, are also discussed.

July 29, 202444 min

Status Quo, Status Quo, Status Quo, Giant Leap!

In this week's conversation, Jason and Davy discuss the challenges and drawbacks of centralized systems, particularly in the context of recent events like the CloudStrike incident. They highlight the risks of relying on cloud services and the lack of reliability and innovation in the current IT landscape. They also touch on the importance of business continuity and disaster recovery planning, emphasizing the need for organizations to have alternative methods and processes in place to continue operations during disruptions. They then have a discussion on the lack of true innovation and the tendency to prioritize convenience and short-term gains over long-term stability.

July 15, 202445 min

Tech; time to buy or time to sell?

This week Jason and Davey discuss the current state of the tech industry and the potential for a recovery. They talk about the consolidation of big tech companies, the refinement of messaging and use cases, and the impact of interest rates on the industry. They also touch on the perennial hype around quantum computing and its potential implications. The conversation discusses the need to differentiate between final records and the ephemeral content that goes into producing them. The lack of clear direction and how standards in managing ephemeral data leads to confusion and the tendency to either keep everything forever or do nothing emphasizing the importance of having a playbook or framework to manage ephemeral data effectively.

July 1, 202447 min

Don't buy the hype

This week Jason and Davey discuss the hype cycle of AI and the need for specific use cases. They highlight the importance of identifying practical applications of AI rather than expecting it to do everything. Exploring the challenges and potential solutions in the field of AI, such as data classification and document interrogation, Jason and Davey emphasize the convenience and productivity benefits of AI and share examples of organizations that have successfully implemented AI solutions. The conversation then explores the concept of trust in organizations and how it affects customer satisfaction. Delving into the role of technology and AI in building trust and improving the quality of work. They're discussion also touches on the importance of transparency and ethical innovation in businesses.

June 10, 202456 min

Are we off the rails?

This week's conversation puts a focus on customer experience, effortless experiences, bureaucratic challenges, customer success, and the impact of interest rates on innovation. Jason and Davey delve into the importance of making customer interactions effortless and the challenges of navigating bureaucratic systems. The conversation also covers various topics related to innovation, AI, and decision-making. Delving into the impact of interest rates on innovation, the misconception of AI being free, and the tendency to delay action in the hope of future solutions.

May 27, 202441 min

The Innovation episode

In this episode, Jason Cassidy and Davey Slimmon discuss the topic of innovation. They explore the motivations behind innovation, including fear and greed, and how these motivations drive change. They also discuss the Canadian innovation paradox, which highlights the country's strengths in research and education but its struggles in turning these advantages into commercial success. They touch on the need for a cultural shift towards a culture of innovation and the challenges faced by entrepreneurs in accessing funding and support.

May 13, 202450 min

The AI whatsit

Davey kicks off this week's conversation exploring the challenges of organizational change and why many change initiatives fail to meet their goals. Jason and Davey also discuss the low success rate of organizational change initiatives and the lack of support for these initiatives. They also delve into the reasons why people resist change and the role of fear and greed in driving change. The conversation explores the importance of generative AI innovation and the misconceptions surrounding it while also touching on the role of artificial intelligence (AI) and how it is often misunderstood, with people expecting it to solve complex problems but instead using it for mundane tasks.

May 6, 202448 min

The True North, Strong and... Innovative?

In this week's conversation Jason and Davey explore the lack of innovation and risk-taking culture in Canada, particularly compared to other countries like the United States, Israel, and South Korea. They discuss how Canadians are more comfortable with the status quo and less inclined to take risks or invest in innovative ideas. They also touch on the cultural mindset of Canadians, the role of government in fostering innovation, and the need for recognition and rewards for innovation. The conversation highlights the importance of creating a culture that encourages and rewards innovation to drive growth and competitiveness and highlights the value of exploration, essentialism, and making informed decisions.

April 29, 202443 min

The 1 2 3 of what needs to be done

In this weeks thought provoking conversation, Jason and Davey discuss the importance of personally identifiable information (PII) and how organizations should approach it. They emphasize that PII is not inherently bad, but rather the problem lies in not knowing where it is and how it is secured. They highlight the need for organizations to understand what information they have and why they have it, and to ensure that it is stored in the right place with the appropriate security measures. They also discuss the role of AI in automating certain tasks and augmenting the findability of information based on user behavior. The conversation explores the usefulness of AI, specifically generative AI, in various areas.

April 22, 202443 min

Information is an ecosystem

In this weeks conversation, Jason and Davey discuss various topics related to the purpose and effectiveness of free software trails and the positive aspects of spring symbolizing rebirth and new opportunities. They also touch on the importance of data-informed decision-making and the role of information professionals in enabling this. Finally, they explore the concept of 'done is better than perfect' and the value of taking action to solve information management problems.