DiversifyRx

Hosted by Pharmacy Podcast Network

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Episodes

100

Latest episode

Jul 2026

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About the show

Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!

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60 recent

August 20, 202639 min

From Checkout to Growth: Making Payments Your Biggest Asset | Becoming A Pharmacy Badass

**In this session of Ahead of the Curve, Heather Haro sits down with Chris Flores, CEO of USA Payments, for a practical conversation about one of the most overlooked areas of pharmacy profitability: payment processing. Chris breaks down why processing fees can quietly increase over time, what pharmacy owners should look for on their statements, and why the way you accept payments matters even more as pharmacies expand into delivery, phone orders, online payments, and other card-not-present transactions.** **Show Notes:** 1. **Introduction** [0:00] 2. **Challenges in Credit Card Processing** [3:22] 3. **Chris Flores' Introduction and Background** [7:03] 4. **Addressing Misconceptions and Industry Practices** [12:37] 5. **Compliance and Service Fees** [17:17] 6. **Integration and Technology Solutions** [24:48] 7. **Q&A and Final Thoughts** [32:04] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 30, 202633 min

Earn $10K+ per month dispensing GLP-1s & Peptides — No cleanroom required | Becoming A Pharmacy Badass

**In this session of Ahead of the Curve, Heather from DiversifyRx sits down with Neal Watterson of AutoPilotRX to reveal how independent pharmacies can begin offering GLP-1s, peptides, and other high-margin sterile compounds through a compliant central-fill model. Neal walks through how AutoPilotRX's technology connects pharmacies with licensed 503A fulfillment partners, making it possible to expand services, generate significant new revenue, and stay compliant—all without the cost and complexity of sterile compounding. If you've been wondering how to participate in the growing demand for GLP-1s and peptides while minimizing operational headaches, this webinar breaks down exactly what's required and how pharmacies are getting started.** **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Profit Matrix and Regulatory Updates** [3:12] 3. **Neil Waterson's Introduction and Background** [5:47] 4. **Cash Pay Medicine and Market Trends** [11:07] 5. **Autopilot RX's Solution for Compounding Growth** [15:23] 6. **Cost and Benefits of the Autopilot Program** [20:36] 7. **Q&A and Closing Remarks** [25:26] 8. **Final Thoughts and Next Steps** [31:04] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 30, 202615 min

AI in Pharmacy Operations: Hiring, Training & Scheduling Made Easy | Becoming A Pharmacy Badass

*AI is one of my favorite topics (right up there with peptides!), and today I'm sharing real, concrete ways I've seen independent pharmacy owners use AI to save time, save money, and make money. ** **Show Notes:** 1. **Introduction** [0:00] 2. ** Building AI Solutions for Pharmacy Owners ** [0:34] 3. **AI Integration Inside Pharmacy Badass University** [1:06] 4. **Using AI to Evaluate Job Candidates ** [1:41] 5. **Uploading Contracts and Long Documents for Quick Analysis** [2:29] 6.**Create Custom Training Systems with AI** [4:26] 7.**AI Scheduling Tool** [5:23] 8.**Pharmacy Owners Building Their Own AI Tools** [8:38] 9.**Going to AI Before Google** [8:52] 10.**Switching from ChatGPT to Claude Cowork** [9:14] 11.**Time, Money, and Energy Back Through AI** [9:45] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 23, 20269 min

How Independent Pharmacy Owners Can Grow With Free Social Media | Becoming A Pharmacy Badass

*Most pharmacy owners are doing social media completely wrong… and it’s costing them serious growth. Posting generic "come visit us" content isn't cutting it and what you should be doing instead. I share real success stories from my members and how showing up authentically on video helped them attract more patients, build provider relationships, and grow their revenue without spending a dime on ads. You don't need to be a social media influencer or have a wild personality.** **Show Notes:** 1. **Introduction** [0:00] 2. ** Social Media Mistakes in Pharmacies ** [0:110] 3. **The Power of Authenticity in Social Media ** [1:06] 4. **The 100-Day Video Challenge ** [1:56] 5. **Success Stories of Pharmacy Owners** [4:00] 6.**Video Creation for Independent Pharmacy Marketing** [6:45] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 16, 20268 min

OTC Peptides Explained: FDA Rules, Labeling Requirements & Pharmacy Opportunities | Becoming A Pharmacy Badass

*Are over-the-counter (OTC) peptides legal? How are they regulated, and what do independent pharmacy owners need to know before offering them? I'mDr. Lisa Faast and I'm breaking down the differences between peptides as dietary supplements and FDA-approved drugs. I'll explain the regulatory framework, proper labelling requirements, approved routes of administration, and why she believes OTC peptides represent one of the biggest opportunities for independent pharmacies. If you're a pharmacy owner trying to figure out how to legally and profitably get into the peptide space without compounding or dispensing headaches, this one's for you.** **Show Notes:** 1. **Introduction** [0:00] 2. **Understanding Peptides and Their Regulatory Framework ** [0:14] 3. **Regulatory Guidelines for OTC Peptides** [2:24] 4. **Practical Examples and Labeling Requirements** [4:05] 5. **Opportunities in the Peptide Market** [5:41] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 9, 202641 min

Beyond Dispensing: Building Patient Panels and Recurring Revenue for Independent Pharmacy | Becoming A Pharmacy Badass

**Independent pharmacy has always been built on relationships but what if those relationships could become the foundation for sustainable, recurring clinical revenue? In this session of Ahead of the Curve, Heather Haro sits down with Brad Tice, CEO of RxGenomix, to explore how independent pharmacies can move beyond traditional dispensing and build ongoing patient care programs that strengthen engagement, improve outcomes, and create new revenue opportunities.** **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Pharmacy Badass University and Brad's Role** [4:09] 3. **Introduction to RX Genomics and Brad's Career Background** [6:17] 4. **Introduction to the New Solution by RX Genomics** [12:09] 5. **Details of the Two-Sided App and Its Features** [15:19] 6. **Subscription Model and Revenue Generation** [16:15] 7. **Onboarding and Implementation** [31:07] 8. **Q&A and Additional Features** [35:45] 9. **Conclusion and Next Steps** [36:19] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

July 9, 2026Episode 115 min

10 Pharmacy Owner Wins That Signal GROWTH | Becoming A Pharmacy Badass

**In this episode, every week, my DiversifyRx accountability program members share their wins with me, and I picked 10 of my favorites from this past week to share with you..** **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Wins** [0:10] 3. **Pharmacy Opportunities Ahead** [0:46] 4. **Pharmacy Financial Wins** [1:18] 5. **Landing Desired Hire and Built Excel Referral Tracking System** [1:48] 6. **Save Serious Time in Your Pharmacy** [1:56] 7. **Rework GLP-1 Pricing and Expand Service in Your Pharmacy** [2:35] 8. **Using AI for your Pharmacy** [3:00] 9. **Streamlining Your Pharmacy** [3:16] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

July 4, 20267 min

Why Every Pharmacy Owner Must Control Their Digital Assets | Becoming A Pharmacy Badass

**At DiversifyRX, when I help pharmacy owners with done-for-you digital marketing, I only ask for the specific access needed to do the job, never full ownership. I want you to do the same with any company you work with. Give access, not ownership and never let a contract require otherwise. That's a major red flag. Protect your digital assets before you end up with your website or social media held hostage.** **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Digital Business Assets** [0:23] 3. **Losing Access to Digital Assets** [1:09] 4. **Access vs Ownership** [1:32] 5. **Facebook Permission Levels** [2:10] 6. **Our Own Policy** [2:50] 7.**Digital Footprint: Why This Matters in Today's Business World** [3:30] 8.**Red Flags** [4:03] 9.**The Universal Rule: Applies to Every Company Including Us** [5:53] 10.**Using AI Tools** [6:48] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

June 19, 202625 min

Pathway to $30k in New Revenue: Offer clinical services to your existing patients in 30 days or less | Becoming A Pharmacy Badass

**Looking for new ways to grow pharmacy revenue while enhancing patient care? In this fifth session of the Pedal to the Metal: Q2 Is Go Time Webinar Series, Medsense Health shares how independent pharmacies can quickly identify, enroll, and support eligible patients in reimbursable clinical service programs without adding staff or increasing operational costs. Join Medsense leaders Matt Gilbert and Scott Kowalski as they explain how pharmacies can leverage Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), adherence programs, and smart health technology to generate meaningful recurring revenue while strengthening patient relationships.** **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction of Medsense Health and Their Team** [3:16] 3. **Overview of Medsense Health's Clinical Services** [7:00] 4. **Details of Program Implementation and Onboarding** [8:44] 5. **Addressing Concerns and Additional Features** [17:26] 6. **Final Thoughts and Contact Information** [22:00] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

May 27, 202628 min

The Fast Lane Fix: Reducing Credit Card Fees for Pharmacies Without Disruption | Becoming A Pharmacy Badass

*In this session of Pedal to the Metal: Q2 Is Go Time, Heather Harrow sits down with Mike Cannata from Merchant Cost Consulting (MCC) to break down how independent pharmacies can reduce credit card processing fees and uncover hidden costs that quietly eat away at margins every single month.* **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of the Newsletter and Profit Matrix** [2:27] 3. **Mike Cannata's Introduction and Merchant Cost Consulting Overview** [5:13] 4. **Challenges and Benefits of Reducing Credit Card Fees** [12:41] 5. **Process and Implementation of Merchant Cost Consulting Services** [18:29] 6. **Conclusion and Encouragement to Join Pharmacy Badass University** [22:08] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**