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Contract Heroes

Contract Heroes

Hosted by Pepe Toriello & Marc Doucette

Episodes

108

Latest episode

Aug 2026

Language

EN

About the show

The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.

Listen to episodes

60 recent
August 18, 202623 min

No Tool Fixes a Broken Process With Joel Gershon

In this episode, Joel Gershon, Director, Partnerships at IntelAgree, discusses the changing world of contract lifecycle management (CLM), including the impact of AI, automation, and market consolidation. He shares his thoughts on how companies should c...

July 30, 202620 min

The CLM Playbook: Lessons from a Global Rollout with Alyse Wilkinson & Otto Hanson.

Featuring in this episode are Alyse Wilkinson and Otto Hanson to discuss how a global organization successfully implemented a contract lifecycle management (CLM) platform and integrated AI to transform contract review processes. From vendor selection t...

July 8, 202615 min

AI in Legal Ops: From Manual to Intelligent With Shelle Elzer

AI is no longer a future concept; it's transforming legal operations today! In this episode of Contract Heroes, Shelle Elzer, Legal Operations Manager at NetApp, shares how her team successfully implemented Agiloft's AI platform, Astra, to streamline c...

June 1, 202619 min

From Bottlenecks to Breakthroughs in Legal Teams With Laurie Ehrlich

In this episode of Contract Heroes, hosts Marc and Pepe welcome back Laurie Ehrlich, a legal leader who has navigated the full spectrum of the industry, from steering the "battleship" at global enterprises to leading a lean startup through a major acqu...

May 7, 202624 min

The Future of Smart Contracting With Kraig Conrad

In this episode, Kraig Conrad, Chief Executive Officer of NCMA (National Contract Management Association), explains the role of the NCMA as a neutral forum supporting contract management across the U.S. federal space and globally. He highlights its cer...

April 1, 202617 min

Building Agile Legal Operations At Scale With Brian Powers

Everyone's talking about AI for contracts. Not everyone can actually make it work. Brian Powers, Co-Founder and CEO of Markups.ai, has a refreshingly honest take: AI is overhyped, adoption is elusive, and most teams trying to "add AI" to their contract...

February 25, 202628 min

Building a Global Legal Operations Community With Anne Graue & Colin McCarthy

Legal operations is growing fast, but there's no standardized pathway for professionals entering the field. That's the gap Colin S. McCarthy and Anne Graue are working to close with Our Legal Community (OLC). On this episode, Colin and Anne share why t...

January 27, 202624 min

Building Agile Legal Operations at Scale with Jessica Vander Ploeg

In this conversation, Jessica Vander Ploeg, Vice President of Legal Operations at Belron, shares her unconventional journey from interior design and market research to leading global legal teams. Now Vice President of Legal Operations at Belron, she ex...

January 7, 202616 min

How AI Is Changing Contract Management with Nate Kostelnik

In this discussion, Nate Kostelnik, a lawyer now handling contracts and IP for the Oncology Nursing Society, explains that contract lifecycle management (CLM) isn't "dead," but is improving with AI while still relying on core components such as intake,...

December 2, 202519 min

Improving Legal Operations with Data, Playbooks, and Smart Processes with Patricija Corey

In this talk, Patty Corey shares her path into legal operations and what she's learned along the way. She explains how focusing on good processes, precise data, and teamwork between legal and procurement teams can make contract management smoother. Pat...

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