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Conflict Managed

Conflict Managed

Hosted by Merry Brown

BusinessManagementSocietyCultureInterviews guests
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Episodes

100

Latest episode

Aug 2026

Language

EN

About the show

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.

Listen to episodes

60 recent
August 11, 2026Episode 2231 hr 3 min

Ep 223, Honest, Calm, and Empathic Conversations

This week on Conflict Managed we welcome Ron Camacho. Together we explore: Mentorship opportunities Building your reputation The benefits of coaching for career insight, knowledge, and development When you have a ‘difficult’ co-worker Standards and flexibility Building trust Put yourself in their shoes Admitting mistakes Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Ron Camacho is an accomplished law enforcement executive with more than 30 years of service, including 17 years in senior leadership roles. He retired in 2013 as Patrol Operations Captain with the York City (PA) Police Department, where he commanded over ninety officers and detectives and oversaw critical operational functions. Following retirement, Chief Camacho served internationally as a police advisor in Afghanistan and later as the in-country Deputy Program Manager on a U.S. State Department training contract in Mexico. In that role, he supervised more than thirty retired American law enforcement professionals tasked with strengthening policing capabilities at the local, state, and federal levels. In 2023, his prior department’s innovative leadership received national recognition. He was named one of Police Magazine’s Innovative Law Enforcement Leaders for pioneering an officer wellness program, and the department was featured in Police Chief Magazine for its Citizen Advisory Committee initiative. These efforts reflected his commitment to transparency, operational excellence, and a service-oriented culture that builds public trust. A graduate of the FBI National Academy (239th Session), Dr. Camacho holds a Doctorate and a Master’s degree in Criminal Justice. A nationally published author and sought-after speaker, he focuses on leadership development, mentorship, and emotional intelligence. He was sworn in as Chief of the North Charleston Police Department in December 2024. He is the author of the upcoming book (January 2027) Bringing Ego to the Forefront: The First Steps Towards Ego-Free Leadership. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

August 4, 2026Episode 2221 hr 3 min

Ep 222, Ungraceful First, Confident Later

This week on Conflict Managed we welcome Patty Azzarello. Together we explore: Learning to deal with scary problems How to have everything you want (just not all at the same time) What you get when you ask for help Networking for introverts Resilience in the face of bullying and bad treatment The conflict, questions, and issues are present at work. Are you listening? Is the negative behavior you’re experiencing annoying or is it dangerous? Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration At 35, Patty Azzarello was the most qualified candidate for a job running a $1 billion software business. But she didn't apply. She had already decided - quietly, without anyone asking her to - that she wasn't ready. When a mentor showed her the list of male candidates who had applied without hesitation, most of them less experienced, none of them were more qualified. That moment didn't just change her mind about that job. It changed how Patty understood everything she'd done up to that point. Self-disqualification is one of the least discussed and most damaging forces in women's careers. Not the glass ceiling - the glass floor women build under themselves before anyone else gets the chance. Patty has spent her career studying it, living it, and now she's written the book on it. Why Is SHE Still Here? is Patty Azzarello’s memoir of being the youngest GM at Hewlett-Packard at 33, running a $1B software business at 35 and becoming a CEO at 38 - while navigating sexism, imposter syndrome, and the relentless internal voice telling her she didn't belong in the room. It's not a polished success story. It's an honest account of every time Patty nearly got in her own way, and the unglamorous moves that got her through anyway. Patty has spoken to audiences of over 10,000 at Intel, Oracle, Microsoft and P&G. She is the author of two previous bestsellers, RISE (Random House) and MOVE (Wiley). She isn't a motivational speaker - she's a former operator who has been in the rooms most people only read about, and she's refreshingly honest about what it actually took to stay in them.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Podcast

July 28, 2026Episode 22155 min

Ep 221, Calm Is Fast

This week on Conflict Managed we welcome Benjamin Chen. Together we explore: Generosity of communication Developing your stillness muscle Do you have two minutes? Benjamin’s new book, Lessons from the Mat: The 12 Martial Arts Principles that Will Help You Succeed in Business and in Life Leaving your ego on the shelf to develop an excellent team How to get to truth-telling quickly   Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration   Benjamin Chen is a serial entrepreneur, supply chain expert, and black belt in Tae Kwon Do, Hapkido and Brazilian Jiu Jitsu. He has successfully built businesses across industrial, enterprise software, cloud, and consumer internet sectors. He's sat on the boards and senior management teams of 4 companies that have gone public in the U.S.; raised $500+M of investment capital; and helped lead M&A processes across 30 transactions. His from-scratch lighting and controls business generated $250+M in revenue in its first six years. He's also a professor at Freedom Jiu Jitsu in Carlsbad, CA. His new book is Lessons from the Mat: The 12 Martial Arts Principles that Will Help You Succeed in Business and in Life. Learn more at FromtheMatAcademy.com.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast

July 21, 2026Episode 2201 hr 5 min

Ep 220, Fairness at Work

This week on Conflict Managed we welcome Hanna Hasl-Kelchner. Together we explore: How is collaboration rewarded? What should be happening vs. what is happening Getting at discretionary effort Meeting reasonable expectations The unwritten rules at work Developing and maintaining trust at work The need for management training Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration   Hanna Hasl-Kelchner’s a no-nonsense workplace fairness strategist and the award-winning author of 'Seeking Fairness at Work - Cracking the New Code of Greater Employee Engagement, Retention & Satisfaction.' Her straight talk and practical tools have helped organizations from startups to S&P 500 companies tackle the messy realities beneath the surface of employee engagement and retention. Hanna works at the intersection of leadership, organizational psychology, and legal insight, which gives her a unique ability to cut through both jargon and wishful thinking. Her recent book, recognized by multiple major awards, unpacks how fairness expectations silently shape workplace culture and offers actionable steps for leaders navigating burnout and generational shifts. Hanna’s experience, including advising the White House and teaching top MBA programs, means she brings both real-world stories and research-backed frameworks to the table.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast

July 14, 2026Episode 21958 min

Ep 219, When You Are The Bystander

This week on Conflict Managed we welcome Celeste Warren. Together we explore: Looking out for colleagues When to speak up and why Setting expectations in ‘after hours’ events When there’s a problem or conflict at work: are you losing sleep over it? Are they? Resilience and the ability to articulate issues and problems Expecting failure and mistakes on the path to success Celeste’s new book, The Truth about Equity: What It Really Is, What It Isn’t and Why Everyone Wins When We Get It Right The power of equity in conflict management Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration Celeste Warren is a visionary leader who had an impressive 28-year tenure at a global Fortune 100 company, where she rose to the esteemed position of Vice President and Chief Diversity & Inclusion Officer. During her decade-long leadership of the Global Diversity and Inclusion Center of Excellence, Celeste implemented groundbreaking initiatives that fostered a culture of inclusivity and equity, setting new standards in the industry. After her retirement, Celeste founded Celeste Warren Consulting, LLC, where she passionately continues her mission to reshape the landscape of diversity and inclusion. Her consulting services empower organizations to create fair and equitable opportunities for all, driving meaningful change and enhancing workplace culture. In addition to her consulting work, Celeste, alongside her two children, established Destination STEM, Inc., a nonprofit organization dedicated to providing vital resources and support to students of color and those in need pursuing degrees in science, technology, engineering, and mathematics (STEM).Throughout her illustrious career, Celeste has championed diversity, equity, and inclusion on a global scale, elevating the importance of understanding diverse cultures, perspectives, and beliefs within corporate strategies. Her visionary approach not only reshaped internal culture but also influenced the broader business landscape, empowering organizations worldwide to embrace inclusivity as a cornerstone of success. She has recently published her second book entitled “The Truth About Equity, What It Really Is, What It Isn’t and Why Everyone Wins When We Get It Right.”   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast

July 7, 2026Episode 21856 min

Ep 218, Habit Stacking

This week on Conflict Managed we welcome Kevin Rice. Together we explore: Crash course in running a business Doing a temperature check Yeilding to colleagues’ strengths Developing and building trust Great executive coaching The CEOs & ABCs podcast Being intentionally present Practicing how to have difficult conversations Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Kevin Rice is a founder and leadership advisor who knows firsthand how much intentional planning and sustained effort it takes to create healthy, genuinely human-centered workplaces. He grew Hathway from $0 to $42M in revenue, leading more than 200 people before the company was acquired. At Bounteous, he led growth efforts for a 5,000-person global team, deepening his understanding of scaling not just processes, but the cultures and leadership systems that actually allow people to thrive, even under real pressure.   What makes Kevin’s insight rare is that he’s lived through high-stakes conflict and culture-building, all while navigating a major personal transition to single parenthood at the peak of a hypergrowth phase. He now advises AI-driven companies and hosts the CEOs & ABCs podcast, where thousands of professionals tune in to hear about leadership, emotional intelligence, and building workplaces that don’t drain the very people you rely on.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

June 30, 2026Episode 21757 min

Ep 217, The Stories That Build Us: Creating Healthy Workplace Culture

This week on Conflict Managed we welcome Gavin McMahon. Together we explore: Is this a technology problem or a people issue? Formal vs. informal practices (how it should work vs. how it does work) Boiling down business to the most basic parts Leadership storytelling: leadership – the choices I make; storytelling – the amplification of those choices through stories Developing collective good habits (culture) through storytelling Building story narratives (showing), instead of telling ‘Why it’s good’ meetings What’s better this week than next week? Improvement by inches. Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Gavin McMahon builds things. Once, it was submarines, sports cars, and steel plants—big, complex systems built on logic and precise plans. But plans have a funny way of falling apart when people get involved. As Gavin tried to figure out why, one truth became clear: People don’t move without a story. Business is more than just strategy and execution—it is persuasion and inspiration too. So he switched gears, traded engineering for business, and earned an MBA in Innovation, Strategy & Information Technology from the Institute Theseus in France. Today, as CEO and co-founder of fassforward, he helps companies shape strategy, leadership, and culture through storytelling. Over the years, he’s worked with some of the world’s biggest brands and learned that even the best ideas will go nowhere if they aren’t told well. Now, he’s written a book about it, Story Business: Why Stories Rule the World and How They Can Reinvent Your Business. In Story Business, Gavin McMahon takes you on a journey from ancient cave paintings to billion-dollar tech unicorns, revealing how storytelling is a powerful—and undervalued—tool for driving business success.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

June 23, 2026Episode 21656 min

Ep 216, Failure Is A Component Of Success

This week on Conflict Managed we welcome Andre W. Thornton. Together we explore: The gift of asking questions Thinking through failure, and what it means The 1440 method What does your average perfect day look like? O.S.E.ing In conflict, there is always something to learn from the other person People are likely to listen when they’ve heard Leadership question: Why would someone volunteer to follow you? Leaning into conflict to strengthen relationships Andre’s new book, Disrupted Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Andre W. Thornton is the founder and CEO of Whitman Consulting, one of the top ten leadership-development firms in the US, which helps organizations grow their people faster than their challenges. A former engineering director at Lockheed Martin, Andre spent sixteen years leading teams on advanced aircraft programs and capturing over $1 billion in new business before discovering his true calling: developing leaders. His book, Disrupted, introduces the two stabilizers and seven accelerators that turn chaos into growth—a framework drawn from neuroscience, engineering, and two decades of coaching experience. Andre helps executives and teams raise their baseline, shorten recovery, and lead with clarity in times of change. He lives in Maryland with his wife, Myesha, and their two children.     Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

June 16, 2026Episode 21558 min

Ep 215, Responsible Interaction With AI

This week on Conflict Managed we welcome Michelle Hamilton. Together we explore: What does it mean to be creative? And why is creativity important? How to help people process and thrive with the extreme fast pace of change today Holding ‘what’s in it for you?’ conversations at work about AI technologies Seeing new technology as a great opportunity for intergenerational dialogue and collaboration Valuing and listening to colleagues Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration After three decades leading major transformations, Michelle Hamilton started two AI companies to close that adoption gap. That work led her to AnswerRocket, an enterprise AI firm, who recruited her to build a new global division focused on practical AI adoption and change management. Michelle’s stance is clear: measurable business outcomes only happen when leadership bridges the gulf between innovation and everyday execution. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

June 9, 2026Episode 2141 hr 0 min

Ep 214, Strong Microcultures Build Thriving Organizations

This week on Conflict Managed we welcome Artem Koren. Together we explore: The communication skills leaders will need now and into the future The impact of AI on work, learning, and human connection Technology, isolation, and the growing challenge of workplace loneliness How strong microcultures shape and strengthen organizational culture Why drive and initiative matter in effective leadership Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration. Artem Koren is the Co-Founder and Chief Product Officer of Sembly AI, where he is building a new category of meeting intelligence and enablement technology for professional services teams. With a background spanning systems engineering, enterprise consulting, and product leadership, Artem combines deep technical expertise with a strong understanding of how organizations operate—transforming everyday business conversations into structured insights that drive revenue, delivery, and decision-making. Sembly, which Artem co-founded in 2019, leverages advanced natural language understanding to turn meetings into a source of operational intelligence—powering sales enablement, improving client delivery workflows, and helping teams capture and act on critical business information at scale. Artem is passionate about using AI to augment human potential, enabling teams to work smarter, collaborate more effectively, and unlock value hidden within their day-to-day interactions. His work sits at the intersection of AI, enterprise productivity, and the future of knowledge work—pushing beyond simple automation toward systems that actively support how organizations sell, deliver, and grow. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

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