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CMO Confidential

CMO Confidential

Hosted by Mike Linton // I Hear Everything Podcast Network

Episodes

171

Latest episode

Jun 2026

Language

EN

About the show

Wonder what it's like to control millions of dollars of marketing budget? Manage hundreds of people? Make the decisions on which ideas get to market? The CMO Confidential podcast shares how it feels to be in that chair of the shortest-tenured position on the C-suite. We detail the long, hard road most ideas take to get to market & how challenging it is to get the best ones through. Hosted by Mike Linton -- the former P&G Brand Manager who went on to be the Chief Marketing Officer of Best Buy, eBay, and Farmers Insurance, as well as the Chief Revenue Officer of Ancestry.com and the head marketer at Remington -- this show serves as an ongoing lesson plan for how to get, do, keep, and handle the pressures of the CMO job. ]]>

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June 16, 202637 min

Dr. David Bray | Managing the Geopolitical Landscape

A CMO Confidential Interview with Dr. David Bray, Distinguished Fellow and Chair of the Accelerator with the Alfred Lee Loomis Innovation Council and bipartisan advisor on cyber, space, AI as well as countering terrorism, inauthentic information campaigns, and bioterrorism. David shares thoughts on why geopolitics have become so important so quickly, the universal breakdown in trust, how anxiety fuels anger, which fuels grievance, and how business leaders might adjust to all of this.Key topics include: - Why geopolitical and tech issues should be added to the "risk management committee"- The need for contingency planning and directional decision-making - How anyone is now the equivalent of a 1970's cold war spy- Why "getting better at discernment" is critical. Tune in to hear about "responsible heretics" and how a high school science project resulted in a South American assignment for a 17-year old.⏱️ Chapters1:12: Introducing Dr. David Bray1:39: Why Business Leaders Should Care About Geopolitics2:33: Mapping the Ripple Effects of Technological Revolutions4:47: Historical Context: 1890s Polarization and Yellow Journalism7:01: Societal Anxiety, Governance, and the Path to Anarchy9:10: Impact on Global Supply Chains and Geopolitical Uncertainty12:25: The Complexity of Microprocessors and Hardware Risks14:10: Upgrading the Board: Risk Management for Tech and Geopolitics16:21: Pressures on the C-Suite and Decision-Making with Incomplete Information18:06: Marketing in a Volatile Landscape: Early Signal Networks20:07: The Role of the “Responsible Heretic” in Avoiding Groupthink23:29: Managing Super-Empowered Employees and Information Capabilities25:16: Disinformation Strategy: From Operation Denver to Modern Bots27:56: Balancing Principles, Ethics, and Global Competitiveness29:07: Preparing for the Future: Data Reassessment and the Art of Discernment31:43: Strategic Headspace: Establishing Pivot Options33:11: Predictions for 2026: AI Pushback and Conflict De-escalation34:03: Funniest Story: The South American Science Fair Mosh Pit35:51: Practical Advice: Leadership vs. Management Expectations36:07: Final Takeaways and Closing RemarksThis episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmo. Subscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.#CMOConfidential, #MarketingLeadership, #BrandStrategy, #CorporateActivism, #MarketingStrategy, #CMO, #AIinMarketing, #ExecutiveLeadership, #BrandReputation, #ConsumerTrust, #DigitalMarketing, #MarketingInsights, #ThoughtLeadership, #BusinessStrategy, #CustomerCentricSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

June 9, 202633 min

Joe Gagliese | What Does Social First Even Mean & Is It Right For You?

A CMO Confidential Interview with Joe Gagliese, Co-Founder and CEO at Viral Nation, a full-service digital and social agency. Joe discusses the concept of social as "the people's media," details why he believes "discovery begins with social" and outlines how brands might think about becoming "social centered." Key topics include:Why social has become a prerequisite for certain categoriesQuestions to ask your social agencyWhy measurement is still a bit of an Achilles heelHow to think of social as a living organism which works in concert with the rest of your marketingTune in to hear why social is so important for autos and thoughts on reading Marcus Aurelius.⏱️ Chapters01:12 - Introduction to CMO Confidential01:42 - Introducing Joe Gagliese02:46 - Defining "Social First"05:40 - Social Strategy as a Behavioral System08:03 - The Prerequisite of Radical Transparency12:11 - Transitioning to a Social-First Organization15:03 - Maintaining Authenticity with Creators17:33 - Steps to Develop a Social-First Strategy20:20 - Determining Brand Readiness22:01 - Measuring Social Performance and Conversion25:18 - Five Questions to Ask Social Agencies28:28 - Common Mistakes in Social Marketing30:10 - Practical Advice and Closing RemarksThis episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmo.Subscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.#CMOConfidential, #MarketingLeadership, #BrandStrategy, #CorporateActivism, #MarketingStrategy, #CMO, #AIinMarketing, #ExecutiveLeadership, #BrandReputation, #ConsumerTrust, #DigitalMarketing, #MarketingInsights, #ThoughtLeadership, #BusinessStrategy, #CustomerCentricSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

June 2, 202633 min

Mike Kaput | Structuring Your Company for AI - An Update From the Front Lines

A CMO Confidential Interview with Mike Kaput, the Chief Content Officer at SmarterX and Marketing AI Institute and co-host of "The Artificial Intelligence Show."Mike shares research across 2000 companies regarding AI adoption and highlights the gap between what companies say they are doing and what is happening, the fact that only 25% of companies have achieved "scaling" status, and how larger companies can be slowed by complexity.Key topics include:- Why training and education represent the biggest obstacle to progress- Why you should measure "tool usage"- Why job clarity is important for agents.Tune in to hear about rising AI pessimism and building yourself a "second brain." This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.⏱️ Chapters01:12 – Intro: Meet Mike Kaput & AI topic overview02:37 – State of AI report: how the data was gathered05:53 – Key insight: people vs organizations gap06:43 – What scaling AI actually looks like08:06 – Pilot phase reality across companies10:11 – AI hype vs real adoption13:02 – The “say vs do” gap in execution14:15 – AI literacy is the #1 barrier16:13 – How to assess AI maturity (individual & company)20:06 – Biggest mistake: tools without training23:20 – AI agents, risks, and what’s next#AI #ArtificialIntelligence #AIMarketing #AIBusiness #GenerativeAI #AIAgents #MarketingAI #DigitalTransformation #AIAdoption #AITrends #FutureOfWork #Automation #MarketingStrategy #EnterpriseAI #AIWorkflows #AIEducation #AProductivity #AIInnovationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 26, 202641 min

Tom Goodwin | If You Dropped the Best Marketers of the 1950's Into Today's Environment, How Would They Do?

This week on CMO Confidential, we're revisiting our conversation with Tom Goodwin from August of 2025 - this is one of our favorites with topics just as relevant to marketers today. Tom discusses his belief that today's CMO's are overly focused on efficiency versus marketing principles and that the contemporary playbook has been created by tech companies focused on performance metrics. Key topics include: -An unhealthy focus on the speed of measurement and short-term results-Marketers having a "feeling of vulnerability" if they haven't heard of new tech-The fact that many of the hyped direct-to-consumer brands like Casper and Ridge Wallets aren't actually doing that well Tune in to hear the underestimated impact of "beauty" and a story about being locked out of a self-driving car. This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives. ⏱️ Chapters00:00 – Intro: Meet Tom Goodwin02:28 – Would 1950s Marketers Beat Today’s CMOs?05:41 – Is Marketing Actually More Complex Today?09:15 – Fundamentals vs Growth Hacking & Performance Tactics11:05 – DTC vs Traditional Brands: What Actually Works15:13 – Short-Term Metrics, AI Hype & Tech Overload28:36 – Dark Social, Hidden Influence & What Data Misses34:21 – Predictions, AI Reality & The Power of Simplicity #MarketingStrategy, #CMOConfidential, #TomGoodwin, #BrandMarketing, #DigitalMarketing, #PerformanceMarketing, #MarketingFundamentals, #GrowthMarketing, #Advertising, #MarketingTrends, #AIinMarketing, #FutureOfMarketing, #CreativeStrategy, #CannesLions, #AdTech, #BrandBuilding, #ConsumerBehavior, #DirectToConsumer, #MarketingLeadership, #MarketingInsightsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 19, 202645 min

Kim Whitler | Why Are Executives Engaging in Activism That Creates Business Risk?

A CMO Confidential Interview with Kim Whitler, professor at the University of Virginia Darden School of Business, board member and former GM and CMO. Kim shares recent research which details why the largest and best companies often get dragged into conflicts they can't win, the three main forces of pressure and how they affect different management levels, and tips on picking the right company for you.Key discussion topics include:- The only stance agreed on by 100% of consumers- How to think about non-divisive activism (e.g. Dove's Real Beauty Campaign)- The danger of in-group biasTune in to hear why "You don't have to get engaged," and tips for getting an unbiased view.⏱️ Chapters01:12 Introducing Kim Whitler01:39 Why Corporate Activism Creates Business Risk02:51 Inside the “Executive Flip-Flop” Study04:11 Mapping the 3 Sources of Pressure on Leaders06:01 Internal vs External Pressure Dynamics11:19 The “Pressure Meter” Framework Explained12:33 Key Insight: Pressure Varies by Level (C-Suite vs Managers)14:18 The Myth of “You Must Take a Stand”17:09 Flawed Research Driving Activism Decisions21:19 When Brand Activism Works vs Backfires27:04 Choosing the Right Company as a Marketer31:06 AI Bias, Media Influence & Finding Truth38:11 Practical Advice: Avoiding In-Group Bias in Leadership43:25 Final Takeaways for MarketersThis episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmo Subscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.#CMOConfidential, #MarketingLeadership, #BrandStrategy, #CorporateActivism, #MarketingStrategy, #CMO, #AIinMarketing, #ExecutiveLeadership, #BrandReputation, #ConsumerTrust, #DigitalMarketing, #MarketingInsights, #ThoughtLeadership, #BusinessStrategy, #CustomerCentricSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 12, 202634 min

Jean English | The AI Marketing Battle: A View from the Front Lines

A CMO Confidential Interview with Jean English, CMO of CoreWeave, formerly the CMO of Juniper Networks, Armis, Palo Alto Networks and NetApp. Jean discusses the dynamics driving the voracious demand for computing power, why cloud infrastructure matters so much, and the ongoing AI shift from training to inference. Key topics include: - How models are leapfrogging each other at speed- The importance of B2B brands at a time when decisions are often made by teams of people- Why marketing is a great use case for AI- Creative uses for hackathonsTune in to hear why "80% right" is okay and a story about using AI for parenting advice. This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.⏱️ Chapters01:31 Guest Intro: Jean English (CMO, CoreWeave) 02:39 What CoreWeave Does (AI Cloud Explained) 04:20 AI Hype vs Reality 07:05 The AI Market & Competitive Landscape 09:40 Building an AI Brand 11:00 Buying Groups & Enterprise Complexity 13:01 Measuring AI Infrastructure Performance 15:32 Why Brand Matters in AI 18:11 IPO, Growth & Market Expansion 20:34 AI’s Impact on Marketing Teams 24:32 Infrastructure, Scale & Future Demand 28:26 Final Advice for Marketers + Closing#AI #ArtificialIntelligence #CMO #MarketingLeadership #B2BMarketing #AIMarketing #GenerativeAI #AIInfrastructure #CloudComputing #DigitalTransformation #MarketingStrategy #FutureOfWork #AITrends #TechLeadership #BrandStrategy #EnterpriseAI #Innovation #MarketingAI #Leadership #ContentAtScaleSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 5, 202642 min

Joe Perello | The Credibility Challenge – Thoughts on Authenticity in an Artificial Marketplace

A CMO Confidential Interview with Joe Perello, the founder of PROPS, a creator marketing technology platform, formerly the first CMO of New York City under Michael Bloomberg.Joe shares his take on why consumer brand trust is declining, how viewers can be both distracted and disciplined, and why AI agents can be more trusted than brands.Key topics include: - The difference between influencers, celebrities and creators- A restaurant analogy designed to help marketers think through their line-up of choices- Some methods to gauge and measure authenticity.Tune in to hear a case study on Patagonia and a fantastic story about a giant popsicle in Union Square.This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmo Subscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives. ⏱️ Chapters01:30 Meet Joe Perello & Today’s Topic: The Credibility Challenge02:26 Making Content Is Easy, Earning Trust Is Hard03:55 Why Credibility Doesn’t Scale05:23 Are Consumers Distracted or Disciplined?06:03 Trust in B2B vs B2C Marketing07:09 The Long Decline of Trust in Brands & Institutions08:08 Is There Still a Trust Reservoir?09:30 Do Consumers Trust AI More Than Brands?10:39 Optimizer vs Persuader: Why It Matters11:00 Break: Typeface Marketing Orchestration12:20 Did AI Cause the Trust Crisis or Amplify It?14:07 Why AI and Creators Feel More “Objective”15:02 Creator vs Influencer vs Celebrity Marketing17:29 The Restaurant Analogy Explained19:33 Real Creator Example: AAA & Road‑Trip Storytelling21:25 When Creators Become Influencers23:36 Authenticity Depends on the Story You Ask Them to Tell25:03 Do Consumers Understand These Distinctions?26:50 How Brands Should Use Celebrities, Influencers & Creators28:50 What’s Easiest to Measure and Why CFOs Care31:38 Patagonia: A Gold Standard for Creator‑Led Trust33:22 Content First, Brand Second = Trust34:21 Can You Measure Trust? Proxies That Matter36:37 Storytime: The 50‑Foot Snapple Popsicle Fail41:11 Final Thoughts & Where to Find More Episodes #CMOConfidential, #MarketingLeadership, #BrandTrust, #CreatorMarketing, #InfluencerMarketing, #AuthenticityInMarketing, #AIandMarketing, #MarketingStrategy, #BrandCredibility,, #ModernMarketing, #B2BMarketing, #B2CMarketing, #ContentStrategy, #TrustEconomy, #MediaAndMarketingSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

April 28, 202641 min

Rishad Tobaccowala | A Futurist Talks About What's Next for Marketers and Agencies

A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, podcast host of "What's Next," and author.Rishad discusses why marketing will thrive in an AI world, the reason all companies should systematically re-evaluate their business starting with a blank sheet of paper, and why the future will be determined by those over 65. Key topics include: - Why AI will obliterate marketing silos- The concept of managing humans, aliens and replicants- Why he's an optimist - The case for investigating if you are building a brand or executing optimization math. Tune in to hear about the concept of unbossing and a fabulous shipping container analogy. This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.⏱️ Chapters01:22 Meet Rishad Tobaccowala02:27 The Marketing Industry Is Being Rewritten by AI03:00 Why Silos (Ads, CRM, Sales) Are Breaking Down06:26 What Marketing Really Means Today08:00 Humans, AI, and Agents in the Workforce13:31 Efficiency Isn’t the Disruption—Business Models Are18:00 AI as a New Brain, Not a Tool27:00 Why People Over 65 Will Shape the Future31:00 Five Hard Truths Every Leader Must Face35:29 A Bold Prediction for Agencies by 202638:00 Final Advice: Lead with Optimism, Not Fear#CMOConfidential, #RishadTobaccowala, #MarketingLeadership, #FutureOfMarketing, #ArtificialIntelligence, #AgenticAI, #AIInMarketing, #BusinessTransformation, #DigitalStrategy, #MarketingStrategy, #BrandBuilding, #FutureOfWork, #WorkforceTransformation, #Leadership, #CMO, #EnterpriseAI, #ContentOrchestration, #MarketingInnovation, #CustomerCentricity, #MediaIndustrySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

April 21, 202642 min

Dan McCarthy | University of Maryland - The Unit Economics of AI - Can LLMs Actually Make Money?

"The Unit Economics of AI - Can Large Language Models (LLMs) Actually Make Money?"A CMO Confidential Interview with Dr. Dan McCarthy, Professor at Maryland and leading practitioner of Customer Lifetime Value (CLV). Dan shares how the CLV lens can shed light on the LLM drive to acquire customers, spend billions to improve the models, ultimately pay back investors and the potential implications on both marketers and consumers. Key topics include: - Why Gemini has a built in pricing advantage which forces all freemium offerings to be very good- Why all companies should have a “diversity of providers”- The rationale for constantly evaluating each model- Why “AI foundational knowledge” is key to generating success from both employees and students. Tune in to hear about the "customer barbell" and why you should “talk to your phone.”This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.#AIEconomics #CustomerLifetimeValue #CLV #GenerativeAI #AIBusinessModels #OpenAIEconomics #ChatGPTMonetization #AIValuation #AIUnitEconomics #InferenceCosts #AITrainingCosts #FreemiumModels #SubscriptionEconomics #SaaSProfitability #MarketingStrategy #CMOInsights #MarketingLeadership #AIForMarketers #EnterpriseAI #AIRetention #AICustomerAcquisition #LargeLanguageModels #LLMEconomics #AIAdvertising #AIRandD #FutureOfAIBusinessSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

April 14, 202649 min

Shiv Singh | CEO, Savvy Matters - Where AI Is Taking Marketing: Things That Make You Go “Hmm”

A CMO Confidential Interview with Shiv Singh, CEO of Savvy Matters, Co-Founder of AI Trailblazers, former CMO of Lending Tree, and author of Marketing with AI for Dummies. Shiv discusses how to operate in an environment where "We have no idea about what is coming," how managing humans and AI agents impacts leadership, and why he believes marketers will need to make fewer, harder decisions. Key topics include: why losing isn't fatal, but forgetting is; the risk of thinking human beings are special; and the concept of "invisible failure." Tune in to hear why you should rewrite your job description and become a "wartime" leader.Topics Covered:- Where Is AI Taking Marketing?- Leadership in a Human + AI Workforce- Fewer, Harder Strategic Bets for CMOs- AI’s Impact on Creativity and Marketing Processes- Context Graphs, Memory, and the Future of Marketing OperationsThis episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmo Subscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.⏱️ Chapters00:00 – Welcome to CMO Confidential01:38 – Meet Shiv Singh02:35 – Where is AI Taking Marketing? The "Jagged Frontier" of AI06:10 – What Does Leadership Look Like Managing Humans + AI Agents09:35 – Making Fewer, Harder Strategic Bets10:50 – Budget Pressure, Boards, and AI Expectations14:43 – Invisible Failure in AI Adoption17:26 – AI and the Future of Creativity21:26 – Governance, Consumer Acceptance, and AI Bias26:05 – The End of the Marketing Brief27:40 – Who Remembers Wins: Context Graphs Explained31:47 – Building a Marketing Context Layer35:30 – What Marketers Should Be Doing Now37:38 – Anthropic vs. Government: AI Ethics & Risk42:38 – Predictions Through 202645:04 – The Changing Definition of a Marketer45:50 – Funniest Story and Practical Advice#AIMarketing #MarketingLeadership #CMOConfidential #ShivSingh #GenerativeAI #FutureOfMarketing #AIStrategy #CreativeAI #MarketingTransformation #EnterpriseAISee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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