CIM Marketing Podcast

Hosted by CIM | The Chartered Institute of Marketing

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134

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Jun 2026

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About the show

The official podcast of The Chartered Institute of Marketing. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. Get the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. This podcast is your essential resource for staying ahead of the curve.

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June 4, 2026Episode 12045 min

Marketing 7.0 and leading through disruption

In episode 120 of the CIM Marketing Podcast, host Ben Walker is joined by the legendary Professor Hermawan Kartajaya, father of Asian marketing and co-author of the Marketing 3.0 - 7.0 series, and CIM’s chief executive, Chris Daly, to explore how marketing and leadership need to evolve in the age of AI. Together, they unpack what Marketing 7.0 really means in practice: shifting from influencing customer behaviour to leading customer cognition, balancing human creativity with machine intelligence, and ensuring marketing remains an engine for growth, as well as the moral compass of the organisation.Across the conversation, they discuss how AI is reshaping customer decision-making, why differentiation is at risk in an AI-first world, and how leaders can build trust, avoid burnout, and create safe “sandboxes” for experimentation, all whilst keeping marketing’s human soul at the centre.Listen in to the full episode to discover:Why modern marketing leadership must move beyond nudging behaviour and begin “leading the customer’s mind” and how understanding the attention, social, and reward “brains” is key to driving decisions in an AI-shaped world.How to treat AI as a coworker that handles the heavy lifting while humans focus on creativity, differentiation, empathy, and trust, avoiding the twin pitfalls of ignoring tech or over-relying on it.A glimpse of what comes next: using technology responsibly to drive impact across the 5Ps – People, Prosperity, Planet, Peace, and Partnership—positioning marketing as both top-line growth engine and force for societal good.Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

June 3, 2026Episode 1201 min

Sneak Peek: Marketing 7.0 and leading through disruption

A new season of the CIM Marketing Podcast is coming soon! In episode 120 of the CIM Marketing Podcast, host Ben Walker is joined by the legendary Professor Hermawan Kartajaya, father of Asian marketing and co-author of the Marketing 3.0 - 7.0 series, and CIM’s chief executive, Chris Daly, to explore how marketing and leadership need to evolve in the age of AI. Together, they unpack what Marketing 7.0 really means in practice: shifting from influencing customer behaviour to leading customer cognition, balancing human creativity with machine intelligence, and ensuring marketing remains an engine for growth, as well as the moral compass of the organisation.Across the conversation, they discuss how AI is reshaping customer decision-making, why differentiation is at risk in an AI-first world, and how leaders can build trust, avoid burnout, and create safe “sandboxes” for experimentation, all whist keeping marketing’s human soul at the centre.Listen in to the full episode, released Thursday 4th June to discover:Why modern marketing leadership must move beyond nudging behaviour and begin “leading the customer’s mind” and how understanding the attention, social, and reward “brains” is key to driving decisions in an AI-shaped world.How to treat AI as a coworker that handles the heavy lifting while humans focus on creativity, differentiation, empathy, and trust, avoiding the twin pitfalls of ignoring tech or over-relying on it.A glimpse of what comes next: using technology responsibly to drive impact across the 5Ps – People, Prosperity, Planet, Peace, and Partnership—positioning marketing as both top-line growth engine and force for societal good.Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

April 23, 2026Episode 11959 min

Navigating 100 years of marketing and advertising evolution

As the Advertising Association celebrates its centenary, Ben Walker sits down with Stephen Woodford, CEO of the Advertising Association, to explore 100 years of marketing and advertising evolution. We look at the past, present, and future of advertising.Woodford reflects on iconic campaigns including his memories from the lager wars of the 80s and 90s to Orange’s “The future’s bright, the future’s Orange”, and British Airways’ “world’s favourite airline”, unpacking why simple, emotionally resonant ideas endure for decades. We also discuss why emotion beats logic almost every time, how great strategy underpins great creativity, and why the UK is a genuine creative superpower, punching far above its weight in global advertising exports.The conversation also dives into:How the Advertising Standards Authority (ASA) evolved from a 1920s “vigilance committee” into a world‑leading regulatorThe way AI is used on both sides of the battle against scams and fake ads – and why Woodford is optimisticWhy trust in advertising is now at a five‑year high, especially among younger, digitally native audiencesWhat AI really means for marketing talent, entry‑level roles, and capability buildingThe future balance between influencer-led strategies, performance marketing, and big brand-building campaignsIf you want a clear, grounded view on where advertising has come from, what’s changing right now, and how to navigate the AI era without losing the magic of creativity, this episode is essential listening.Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

April 22, 2026Episode 1191 min

Sneak Peek: Navigating 100 years of marketing and advertising evolution

As the Advertising Association celebrates its centenary, Ben Walker sits down with Stephen Woodford, CEO of the Advertising Association, to explore 100 years of marketing and advertising evolution. We look at the past, present, and future of advertising.Woodford reflects on iconic campaigns including his memories from the lager wars of the 80s and 90s to Orange’s “The future’s bright, the future’s Orange”, and British Airways’ “world’s favourite airline”, unpacking why simple, emotionally resonant ideas endure for decades. We also discuss why emotion beats logic almost every time, how great strategy underpins great creativity, and why the UK is a genuine creative superpower, punching far above its weight in global advertising exports.The conversation also dives into:How the Advertising Standards Authority (ASA) evolved from a 1920s “vigilance committee” into a world‑leading regulatorThe way AI is used on both sides of the battle against scams and fake ads – and why Woodford is optimisticWhy trust in advertising is now at a five‑year high, especially among younger, digitally native audiencesWhat AI really means for marketing talent, entry‑level roles, and capability buildingThe future balance between influencer-led strategies, performance marketing, and big brand-building campaignsIf you want a clear, grounded view on where advertising has come from, what’s changing right now, and how to navigate the AI era without losing the magic of creativity, this episode is essential listening.Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

April 9, 2026Episode 11838 min

Is AI eroding creativity?

Episode 118: In this episode of the CIM Marketing Podcast, host Ben Walker is joined by CIM Course Director and Strategic Growth Consultant Steph Inez Matthews, and Peter Gaston, innovation lead at VCCP and co-founder of AI-first agency Faith, to unpack the “AI efficiency paradox”.AI tools like Midjourney, Adobe Firefly and Google’s Nano Banana make it easier and cheaper than ever to create content, but are we entering a golden age of creativity, or do we risk our social feeds becoming saturated with ‘AI slop’?Together, Steph and Peter explore how marketers can harness AI for speed, scale and cost-effectiveness without sacrificing distinctiveness, brand integrity or ethical standards. They discuss how AI is reshaping creative roles, from designer to prompt engineer, why human insight still sits at the heart of effective marketing, and how smaller brands and SMEs can now genuinely punch above their weight.You’ll hear real examples from agency practice, client-side experience and AI-first campaigns, as well as the practical realities around data security, IP ownership and client expectations. The episode does not shy away from the hard questions: bias baked into models, the risk of cognitive de-skilling, legal grey areas and the very real possibility of an 'industry disaster' if governance does not catch up.This is an essential listen that will leave you better informed, slightly challenged and ready to set your own AI standards.This podcast will: Explore how AI is affecting the creative process in marketingAsk whether marketers are prepared for the copyright and bias risks AI presentsExamine the 'efficiency paradox' - the risk that AI improves efficiency but fosters homogeneityThanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk.

April 8, 2026Episode 1181 min

Sneak peek: Is AI eroding creativity?

When creative production becomes as simple as writing a prompt, does the human touch become a luxury or a relic? In this episode, we're joined by CIM Course Director and AI specialist Steph Inez Matthews, and Creative Innovation Lead at VCCP, Peter Gasston as they debate whether AI is truly democratising design or simply saturating our feeds with "slop". In this clip from our upcoming episode, Steph and Pete discuss why access to powerful technology doesn't automatically translate into becoming a YouTube star, arguing that tools alone cannot replace vision. Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

March 26, 2026Episode 11729 min

Engineering the next era of hybrid experiences

In this episode of the CIM Marketing Podcast, our host Ben Walker sits down with Kelly Eagle, managing partner at Pixel Artworks, to explore how truly immersive experiences are reshaping modern marketing.Kelly explains why the real innovation isn’t in shiny new tech, but in how you use existing technologies to tell better stories, shift behaviour, and build brand loyalty. From large-scale skyline installations and AR-enhanced environments to carefully measured engagement and ROI, she reveals how brands can move beyond “Instagrammable moments” to create transformative, narrative-led experiences that audiences remember long after the lights go out.Whether you’re working on live events, brand experiences, or digital campaigns, this episode will help you rethink how immersion fits into your marketing mix, and how to justify the investment.Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

March 25, 2026Episode 1171 min

Sneak peek: Engineering the next era of hybrid experiences

In this episode of the CIM Marketing Podcast, our host Ben Walker sits down with Kelly Eagle, managing partner at Pixel Artworks, to explore how truly immersive experiences are reshaping modern marketing.Kelly explains why the real innovation isn’t in shiny new tech, but in how you use existing technologies to tell better stories, shift behaviour, and build brand loyalty. From large-scale skyline installations and AR-enhanced environments to carefully measured engagement and ROI, she reveals how brands can move beyond “Instagrammable moments” to create transformative, narrative-led experiences that audiences remember long after the lights go out.Whether you’re working on live events, brand experiences, or digital campaigns, this episode will help you rethink how immersion fits into your marketing mix, and how to justify the investment.Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

March 12, 2026Episode 11639 min

From attention to experience: The latest shift in brand strategy

From AI to AR, gaming and live streams, digital experiences are driving the future of customer interactions, but are we unlocking deeper creativity, or just chasing the next shiny tool? In this episode of the CIM Marketing Podcast, we’re joined by Dr Rhonda Hadi, Associate Professor of Marketing at Saïd Business School and Kris Hunt, Strategy Director at Content Cure UK to explore how rapid advances in technology are reshaping creativity, customer experience and brand building. Together, they unpack how marketers can harness emerging tech without losing the human heart of their ideas. They explore the blurring line between digital and physical experiences, why Gen Z and Gen Alpha are redefining what “social” really means, and how AI can support rather than suffocate genuine creativity. This episode is a practical guide for creatives and marketers who want to stay relevant as technology accelerates. Stop grabbing attention. Start crafting experiences. Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

March 11, 2026Episode 1161 min

Sneak peek: From attention to experience: The latest shift in brand strategy

From AI to AR, gaming and live streams, digital experiences are driving the future of customer interactions, but are we unlocking deeper creativity, or just chasing the next shiny tool? In this episode of the CIM Marketing Podcast, we’re joined by Dr Rhonda Hadi, Associate Professor of Marketing at Saïd Business School and Kris Hunt, Strategy Director at Content Cure UK to explore how rapid advances in technology are reshaping creativity, customer experience and brand building. Together, they unpack how marketers can harness emerging tech without losing the human heart of their ideas. They explore the blurring line between digital and physical experiences, why Gen Z and Gen Alpha are redefining what “social” really means, and how AI can support rather than suffocate genuine creativity. This episode is a practical guide for creatives and marketers who want to stay relevant as technology accelerates. Stop grabbing attention. Start crafting experiences. Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.