Business Processes Simplified Podcast

Hosted by SYSTEMology

Business EducationInterviews guests

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Episodes

100

Latest episode

Jun 2026

Language

EN-US

About the show

Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. It’s the quickest, easiest and efficient way to build a systemised business.

Listen to episodes

60 recent

June 16, 202631 min

Systemize Your Business for Exit | Melissa Bridson

If you have spent years building a business only to realize that selling it means months of painful handover, lost productivity, and a lower valuation, you are not alone. Most founders hit this wall because their knowledge lives in their heads, not in documented systems. In this episode, Melissa Bridson, founder of EdTech SaaS company School Stream, shares exactly how she chose to systemize her business for exit, and how that decision compressed a complex acquisition handover into record time.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

June 4, 202623 min

AI Database Reactivation - SMS Sales | Gareth Rydon

In this episode, David Jenyns sits down with Gareth Rydon, co-founder of Friyay.ai, to unpack how small businesses are using AI-powered SMS assistants to restart conversations with dormant contacts, book them into services, and respond to new enquiries in seconds instead of days. If you have been looking for a practical, revenue-first place to start with AI, hit play.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

June 1, 202622 min

Cold Outreach Strategy with Sawyer Paul

In this episode, David Jenyns sits down with Sawyer Paul, founder of Launch Pal and the Concrete agency, to unpack his five-layer framework for cold outbound that consistently delivers 10·15% reply rates (well above the 1·3% industry average). If you·ve been avoiding outbound because you·re afraid of spam folders, this conversation will change the way you think about building scalable sales systems. Hit play and take notes.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

May 30, 20261 hr 1 min

Build a Business That Runs Without You | Jon Butt

In this episode, David Jenyns sits down with Jon Butt, founder of Fire Protection Online, to unpack how Jon built an £8 million e-commerce operation that genuinely runs without him. Over 18 years, Jon has proven that building a business that runs without you is not a one-off project; it is a cultural shift that compounds over time.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

April 23, 202648 min

How to Build an Unbeatable Business Strategy Framework Using the Nine Ps

When every quarter brings a new wave of disruption, most small business owners default to reactive decision-making. They know they need a strategy, but the annual plan they wrote in December is already stale by March. Without a clear business strategy framework, the CEO ends up making every call alone, the team pulls in different directions, and growth stalls. In this episode, David Jenyns sits down with Kaihan Krippendorff, former McKinsey consultant and author of six books on innovation and competitive strategy, including Outthink the Competition and Proximity.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

April 12, 20261 hr 3 min

S4:E8 How to Stop Being a Workaholic Business Owner (And Grow Net Profit 180%)

You started a business for freedom, but somewhere along the way you became the bottleneck. Every decision, every deliverable, every client issue runs through you. The hours keep climbing, the margin stays flat, and your personal life pays the price. If that sounds familiar, this episode is for you.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

March 20, 202653 min

S4:E7 Allied Health Clinic Playbook Case Study with Renee Kelly

In this episode, Renee Kelly, an occupational therapist and founder of Lime Therapy, explains how implementing a structured system, the "allied health clinic playbook", through SYSTEMology transformed her multidisciplinary practice, leading to increased team confidence and a successful acquisition.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

March 9, 202658 min

S4:E6 Never Lose a Customer Again with Joey Coleman

In this episode, Joey Coleman, a leading expert on customer retention and author of the Wall Street Journal bestseller, Never Lose a Customer Again, explains how structured systems and leadership clarity can unlock sustainable business growth. He details why the biggest opportunity for established businesses is inside, with the customers they already have, and how to prevent them from quietly drifting away.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

March 3, 20261 hr 8 min

S4:E5 How Introverts Can Outsell Anyone with Matthew Pollard

In this episode, Matthew Pollard, author of The Introvert's Edge, explains how applying structured systems and clear processes is the secret weapon for introverts in business, sales, and networking. He debunks the myth that you need to be an extrovert to succeed, sharing practical ways to turn introversion into a competitive advantage for accelerated growth and clarity.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.

February 24, 202649 min

S4:E4 Business Systems & AI for Time-Poor Owners with Allan Dib

In this episode, Allan and Dave dig into how structured systems, strong team roles, and thoughtful use of AI can unlock sustainable business growth even as the business landscape changes. They also explore why in‑person community experiences are becoming a strategic advantage in a world that’s largely moved online.Support the show: https://www.systemhub.com/podcastSee omnystudio.com/listener for privacy information.