
Why Your Business Might Not Need More AI It Might Just Need Better Thinking
Most business owners hear "AI" and immediately think: we need that. Myles Harrison thinks the opposite — and he built a company around it. Myles is the founder of Praktikai, a boutique data and AI consulting firm whose name literally means practicality. A veteran of Big Five firms like Accenture and PwC, he now helps business owners cut through the noise and ask the real question: is technology actually your problem? In this episode, Myles shares why a bajillion-dollar tech investment can still fail if your people and processes aren't aligned, what it actually looks like to be a "sober, pragmatic" voice in an industry obsessed with hype, and how the best consultants don't make themselves the hero — they make their clients look good. We also dig into: The three-part operating model that most AI projects get wrong Why Myles is still waiting on the paperless office before worrying about the Terminator The farming metaphor that reframes how we think about automation and knowledge work What burnout on the Big Five consulting track actually taught him about limits The airport moment that surprised him most about working with clients in person If you've ever wondered whether AI is actually the solution — or just the most expensive way to avoid fixing the real problem — this episode is for you. Timestamps 00:30 Welcome and introductions 01:15 What is Praktikai — and why "practicality" is the whole point 02:45 From Big Five consulting to accidental entrepreneur 04:30 How to know if you need a consultant: "what part of your job sucks the most?" 06:15 The operating model problem: people, process, and technology 08:10 Why complexity is not the same as excellence 09:45 What makes consulting gratifying — and why the goal is to make clients look good 11:30 Myles' bearish take on AI: signal vs. noise and the paperless office problem 14:00 The farming metaphor: automation, knowledge work, and what actually disappears 16:20 The next five years: under-promise, over-deliver, and do good work 18:00 Finding your limits: burnout, sleep, and what fast-paced consulting actually costs 20:30 The airport moment — what surprised Myles most about working with clients in person 22:30 Where to find Myles and PRAKTIKAI Learn more about PRAKTIKAI and how Myles helps businesses cut through AI hype and focus on what actually moves the needle: prktk.ai Legacy Podcast: For more information about the Legacy Podcast and its co-hosts, visit https://businesslegacypodcast.com Leave a Review: If you enjoyed the episode, leave a review and rating on your preferred podcast platform. For more information: Visit https://businesslegacypodcast.com to access the show notes and additional resources on the episode.













