Better Workdays is a podcast dedicated to helping everyday professionals create better days at work. Whether you’re looking to expand your own skills and knowledge or those of your employees, Better Workdays has you covered with easy-to-absorb and easy-to-apply insights! New episodes every two weeks. How Can Better Workdays Help You? For Individual Professionals: Elevate your skills and navigate workplace challenges with confidence. From mastering a growth mindset to effectively handling challenging colleagues, each episode is a stepping stone towards your personal and professional growth. For Team Leaders and Managers: Gain insights into fostering a thriving team environment. Learn the art of first-time management, effective communication, and creating a productive, positive workplace culture. Backed by REAL Custom Training: With our foundation in Relevant, Engaging, Actionable, and Lasting learning, "Better Workdays" promises to provide valuable insight that you can apply in the workplace as soon as each episode ends.
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March 23, 202628 min
"It's Just Simply About Respect" Part 2 with Glenn Ambrose
Part two of a conversation with spiritual advisor Glenn Ambrose from the Life, Laughter, and Lessons podcast.
Glenn is a passionate advocate for deep thinking and thoughtfulness, including when it comes to workplace issues like hiring, firing, and promoting.
Hear it for yourself on this week's episode of Better Workdays!
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
March 12, 202627 min
Leading Human Beings w/ Spiritual Advisor Glenn Ambrose
I am a huge fan our special guest Glenn Ambrose. I was thrilled to have him join me on Better Workdays to help me explore "his" world of spirituality and how it interesects with "my" world of leadership development.
Glenn's free weekly podcast is called Life, Lessons, and Laughter with Glenn Ambrose.
Before I found Glenn's podcast through the Insight Timer App, I would have said HELL NO to a "spiritual" podcast. But it turns out, spirituality and leadership are peas in a pod.
Check out my conversation with Glenn and you'll see what I mean.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
https://www.youtube.com/@REALCustomTraining
March 4, 202625 min
Season 3 Premiere: Sick of Billionaire “Leaders” – Real Leadership in Action
The Wire. Lost. Bluey.
All-time great shows with stellar third seasons…and now Better Workdays is proud to join their ranks!
Season 3 of Better Workdays is here and host Andy Morrison is fired up to talk about the good, the bad, and the BS of leadership development.
Andy outlines his growing disappointment with “leadership” influencers and LinkedIn culture, and explains how Better Workdays will strive to highlight real world, salt-of-the-earth people who embody leadership in their professional and personal endeavors.
First up in our local leadership spotlight: The Northeastern Connecticut Chamber of Commerce.
And tune in for episode 3.2 and 3.3 to hear Andy’s interview with international spiritual advisor and coach Glenn Ambrose from the Life, Laughter, and Lessons podcast!
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
December 22, 202527 min
Don’t Let All Or Nothing Thinking Stop You From Growing!
This episode is for anyone who struggles – or manages someone who struggles – with All or Nothing Thinking!
Following up on our “Level Up Your New Year’s Resolution” episode, host Andy Morrison is joined by his daughter Haley to take a look at how All or Nothing Thinking can impact our ability to reach our goals.
Andy and Haley both share examples of goals they have for 2026 and break down the wants, needs, and feelings those goals are meant to provide. From there, Andy guides you through the creation of a Growth Journal to help you fulfill those wants, needs, and feelings while you pursue more tangible, larger-scale goals.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
December 3, 202526 min
Level Up Your New Year’s Resolution
This episode is for anyone who wants to pursue true – and lasting – personal growth!
New Year’s Resolutions are a great start, but true personal and professional growth requires a bit more. In this episode, host Andy Morrison from REAL Custom Training shows you how to use the 5 Whys root-cause-analysis technique to figure out the real problem your New Year’s Resolution is trying to solve. Once you’ve identified the root cause, you’re ready to take an identity-based approach to personal and professional growth in 2026.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
October 22, 202531 min
Keeping Your Cool In Customer Service
This episode is for anyone who deals with challenging customers!
Leadership skills like emotional regulation and active listening aren’t just for folks at the top of the org chart – they’re essential skills for any and every employee who interacts with customers.
Customer Experience Specialist and REAL Custom Training instructor Heather Butterworth joins host Andy Morrison for a look at how customer-facing professionals can navigate challenging, emotionally charged situations. Heather provides some great tips that listeners can put into action right away and talks about her 6-hour training program that helps people fully develop the skills necessary for Keeping Your Cool In Customer Service.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
October 8, 202540 min
Impostor Syndrome No More! With Allison Rich
This episode is for anyone who’s ever battled impostor syndrome!
Host Andy Morrison is joined by Allison Rich, the Associate Director of TEEG - the Thompson Ecumenical Empowerment Group – a leading non-profit social service agency in Northeastern Connecticut.
As a young leader, Allison shares her own experience with impostor syndrome – the sense of self-doubt that we possess the knowledge or skills required in our professional role – and how to address it in ourselves and others.
Allison also gives the Better Workdays audience wonderful insight into leading others in the nonprofit sector and highlights several ways that TEEG’s people-first approach to managing others can be applied at any company in any industry.
To learn more about TEEG, visit https://teegonline.org/about/
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
September 24, 202525 min
Is Your Team Too Nice?
This episode is for anyone who wants to avoid The Conspiracy of Niceness!
With today’s emphasis on positivity and empathy in leadership, it’s no surprise that many supervisors and managers are suffering the effects of being too nice in the workplace. In this episode, host Andy Morrison helps you understand the need to balance respect, empathy, and results as a leader, and gives you a list of things to keep an eye out for if you want to make sure your team isn’t suffering from being too darn nice.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
September 10, 202537 min
Leadership Lessons From Santa's Village
Inspired by his family’s summer vacation, host Andy Morrison presents leadership lessons from Santa’s Village, a Christmas-themed amusement park in Jefferson, New Hampshire.
Andy’s been visiting Santa’s Village for years and is always blown away by the park’s beautiful appearance, smooth operations, and dedication to providing an excellent customer experience. There’s a lot to learn from the way they do things at Santa’s Village – see for yourself by tuning in!
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
andrew@realcustomtraining.com
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
August 27, 202523 min
Do Leadership Workshops Work?
This episode is for anyone considering whether leadership development programs are a worthy investment!
Host Andy Morrison sits down with Jennifer Worden from Foster, LLC to discuss her experience in REAL Custom Training’s leadership development workshops. Hear first-hand from Jennifer about:
What it’s like training alongside people from other companies and industries
What it means to work for an organization that values employee development
How developing a growth mindset helped her manage big changes in the workplace
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service, Public Speaking, and more. Each program is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams.
Private group training is also available and can be fully customized to align with organizational goals.
Learn More
Workshops: www.realcustomtraining.com
Contact: Andrew Morrison, MSOM – Owner/Instructional Staff
📧 andrew@realcustomtraining.com | 📞 860.753.3710
Follow for live event updates and helpful content:
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Subscribe for free resources:
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