Best Behaviour

Hosted by Gabrielle Harris - Interchange

Business Management

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Episodes

Latest episode

Nov 2025

Language

EN-AU

About the show

This is Best Behaviour, the podcast that navigates workplace culture, one story at a time. Hosted by Interchange CEO Gabe Harris, our podcast covers the latest trends, strategies, and best practices to help companies cultivate a culture of excellence. From interviews with leaders at Australia’s most prominent businesses to true-crime-style case studies, every episode offers a deep dive into the intricacies of culture. If you’re looking for creative ideas, valuable insights, and stories that stick, you’re in the right place. Best Behaviour is produced by Interchange, a management consultancy creatively transforming organisations. Find out more about Interchange here: https://www.interchange.com.au

Listen to episodes

42 recent

November 30, 2025Episode 844 min

Lessons From Antarctica With Rachael Robertson

In this episode, Chris Gabardi and Jess Thuring sit down with Antarctic expedition leader, bestselling author, and international keynote speaker Rachael Robertson to explore what leadership really demands when you’re isolated, under pressure, and unable to step away. From the legendary “Bacon Wars” to powerful lessons on respect, boundaries, and team dynamics, Rachael shares the real stories and raw insights she gained in Antarctica, the most unforgiving (and unforgettable) leadership classroom on Earth. More about Rachael: https://www.rachaelrobertson.com.au/ Linkedin Respect Trumps Harmony Leading on The Edge CHAPTERS 00:00 — Who Is Rachael Robertson? 02:10 — A Career Built on “Having a Go” 06:50 — Preparing for a Year You Can’t Leave 08:10 — Arriving at the Bottom of the World 10:30 — What Antarctica Is Really About 12:00 — Respect Trumps Harmony 18:00 — Scrutiny of the Leader, Boundaries and Support 24:00 — The Shades of Grey Working in Antarctica 28:00 — Conflict, Consensus and the Hard Lesson of Over-Consultation 30:50 — The Bacon Wars 34:00 — No Triangles: The Tool That Changed Rachael’s Leadership Forever 37:00 — Recovery After Antarctica 39:30 — Lightning Round Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

October 13, 2025Episode 749 min

Play Hard, Work Better: With Camey O’Keefe

This week, Interchangers Gabe Harris & Pete Murphy sat down with seriously playful creative strategist, Camey O'Keefe to chat all things play in the workplace. Camey takes us on her journey from creative suit in agency land to director of Gambol. Camey brings a clear-eyed view on why play is a powerful tool for building high-performing teams, sparking creativity, and strengthening culture. Together, they explore the everyday habits and behaviours that shape how we work: the language we use, the way we show up, and the invisible rules that hold us back. From Lego to leadership, and even a bit of hide-and-seek, it’s a practical conversation about bringing more lightness (and effectiveness) into the way we lead. Find Cam : Gambol Reading/Listening List: Primed to Perform - Neel Doshi & Lindsay McGregor Great Design is Serious Not Solemn - Paula Scher Playing Big - Tara Mohr Meditations - Marcus Aurelius Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

August 10, 2025Episode 634 min

The Creative Advantage

In this episode of Best Behaviour , Felix Johnson sits down with Psychologist, Georgia Marasco and Interchange's new General Manager, Pete Murphy, to explore how creativity gives organisations an edge in times of change. Free‑associating their way from change-playbooks to neuroscience to Lego, they reveal how a creative approach makes change not only stick, but spark excitement and momentum across an organisation. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

July 14, 2025Episode 532 min

(REWIND) Offsites: Interchange's Secret to Success

As we kick off FY26, it’s never been clearer that genuine team connection, a clear strategy, and deeply embedded purpose are essential ingredients for success. Fresh from our 2025 offsite in Bright (where we unpacked all of this and more) we were reminded of a conversation Sophie and Felix had around this time last year. In it, they unearthed one of Interchange’s most powerful, yet often overlooked, secret weapons: Offsites. In this Best Behaviour rewind, Sophie and Felix explore why it's so important to step away from the day-to-day matters - to work on the business, not just in it - and how we use that time to Go Platinum at Interchange. Find the Role Clarity resource Sophie mentioned here Find our ideas for low budget offsite activities here Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn , or instagram . Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

June 22, 2025Episode 435 min

The Bear vs Suits: Culture Comparison

In this episode of Best Behaviour , Georgia and Gabe dive deep into two of their all-time favourite shows - The Bear and Suits. They explore the psychodynamics, leadership styles, and emotional undercurrents driving the characters, teams, and power struggles in both series. What do a high-pressure kitchen and a high-stakes law firm have in common? More than you’d think. Georgia and Gabe examine how these fictional settings mirror the realities of the hospitality and legal industries, and what these portrayals reveal about human behaviour. Whether you're a media junkie or just want to see your favourite shows through a new lens, this episode is your invitation to watch smarter, feel deeper, and learn something unexpected along the way. Check out Georgia's article here . Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

April 27, 2025Episode 325 min

Iconic Changemakers

In this episode of Best Behaviour, Gabe , Georgia and Jess each select an iconic change maker who inspires them, and unpack the bold moves that made these individuals true agents of change. Georgia dives into the story of Patagonia founder Yvon Chouinard, Jess champions ultramarathon runner and motivational speaker, Nedd Brockmann, And Gabe takes choses country music legend and creative philanthropist, Dolly Parton. Of course, it wouldn’t be Best Behaviour without a creative twist. The trio channel their inner publicists in the second half of the episode, pitching their changemakers like PR pros, and tackling a few unexpected questions. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

April 17, 2025Episode 246 min

Creativity and Learning Design

On this episode of Best Behaviour , we sit down with Kylie Burns to explore all things creativity and learning design — from how we harness it, to why it matters more than ever in today’s world. We’re also joined by some very special guests who bring their fresh eyes and innate creativity to some of the trickiest organisational challenges. From origami cows to camping, their ideas might just surprise you. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

March 17, 2025Episode 130 min

Best Behaviour True Crime: Episode 1 - The Rise and Fall of a Finance Giant

Welcome back to the 2025 season of Best Behaviour! This year we've given the podcast a creative refresh, kicking things off with Episode 1 of our True Crime series. In this episode, we dive into The Rise and Fall of Bennet and Clarke Capital, a finance firm in its golden era - until a high-stakes merger changes everything. As priorities shift, psychosocial hazards emerge and cyber safety is pushed into the background. And when a devastating data leak occurs, the firm’s response reveals just how deep the cracks run… A gripping story of secrets, blame, and cultural failure that will leave you guessing until the very end. Want to see more of our work at Interchange? Check out our case studies HERE Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

December 20, 2024Episode 2025 min

Best Behaviour 2024: Wrapped

On our final episode of Best Behaviour 2024, we're celebrating the season in style with Gabe and Felix presenting the Interchange FROGS awards. Framed around our core company values, they shoutout the most thought-provoking ideas, inspiring guests, and funniest moments (including a bloopers reel!) that defined the season, and provide a sneak-peak into what's in store for 2025. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .

December 13, 2024Episode 1935 min

0G to 5G: The Ins and Outs of Cyber Culture with Krishna Guda

On this week's episode of Best Behaviour, Gabe is joined by Krishna Guda , CFO at Tait Communications and cyber expert with decades of experience in the telecommunications industry, for a conversation about why culture is the cornerstone of cybersecurity, the innovative idea of a youth advisory board, and their predictions for the future of the industry. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land. For more information about Interchange and the work that we do, check out our website , or connect with us on LinkedIn .