Auto Supply Chain Champions

Hosted by QAD | Redzone

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Jun 2026

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We really can’t predict the future … because nobody can. What we can do, though, is help auto manufacturers recognize, prepare for, and profit from whatever comes next. Auto Supply Chain Champions gives you timely and relevant insights and best practices from industry leaders.

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June 8, 202625 min

Turning Data Into Action on the Shop Floor

Data is everywhere in manufacturing. Competitive advantage comes from turning it into action, where the work happens.In this episode of the Auto Supply Chain Champions Podcast, Jan Griffiths and Tom Roberts sit down with Tom Luttrell, CIO of CSP, to discuss what it takes to modernize technology inside an automotive manufacturing company and why the future belongs to companies that move beyond systems of record and embrace systems of action.With more than three decades of experience leading technology transformations across automotive manufacturing, Tom shares how he approached his first year at CSP by listening first, understanding business problems before technology solutions, and building a roadmap centered on simplification, automation, and employee empowerment.The conversation explores the realities of disconnected systems, fragmented workflows, and siloed data that slow execution across manufacturing organizations. Tom explains why modern ERP platforms, AI-powered workflows, and agentic technologies can place critical information directly in the hands of maintenance technicians, operators, and frontline teams when they need it most.Rather than focusing on technology for technology's sake, Tom emphasizes a people-first approach. Success comes from making employees' jobs easier, reducing friction, improving decision-making, and creating tools that respect human expertise while accelerating action.In the latter part of the episode, QAD's Tom Roberts reflects on the shift from systems of record to systems of action, the role AI plays in uncovering the "why" behind operational issues, and why technology leaders must communicate in business terms rather than technical language.Themes Discussed in This EpisodeWhy manufacturing leaders must move from systems of record to systems of actionBuilding a data-first culture that drives execution, not just visibilityModernizing legacy technology without disrupting the businessUsing Agentic AI to put knowledge in the hands of frontline teamsEmpowering maintenance technicians and operators with real-time decision supportMaking manufacturing execution systems work for the people doing the workDesigning technology around human behavior and user adoptionEliminating friction between data, decisions, and actionBalancing cybersecurity, productivity, and business outcomesLeading enterprise transformation through trust, relationships, and business alignmentThis podcast is powered by QAD RedZone.Featured GuestName: Tom LuttrellTitle: Chief Information Officer at CSPAbout: Tom is Chief Information Officer at CSP, bringing more than 30 years of experience leading digital transformation, ERP modernization, cybersecurity, and business growth initiatives across the automotive and manufacturing industries. Prior to joining CSP, he held CIO leadership roles at RealTruck, Shiloh Industries, and Masco Cabinetry, where he led large-scale global technology transformations, ERP integrations, and operational improvement initiatives. He holds degrees in Computer Information Systems and Business Administration and continues to advance his expertise in cybersecurity and risk management.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Episode Highlights[02:17] Building a Data-First Culture: Tom explains his mission at CSP: modernize the technology foundation, create a data-first culture, and make it measurably easier for employees to do their jobs.[03:23] Listen Before You Lead: Technology transformation begins with understanding the business. Tom spent his first ninety days assessing systems, processes, talent, and trust before making changes.[06:40] From Systems of Record to Systems of Action: Traditional ERP systems capture transactions. Modern systems sense issues, trigger action, and help teams respond in real time before problems escalate.[08:30] AI for the Frontline: Instead of searching through hundreds of documents, maintenance technicians could use AI-powered tools to instantly access answers and solve problems faster.[10:46] The Point of Impact: The greatest value comes when critical information reaches the person closest to the problem, enabling faster decisions and better quality outcomes.[12:18] Reimagining the Shop Floor Experience: Tom outlines his vision for manufacturing execution systems that provide real-time visibility, automate routine transactions, and simplify work for operators.[13:46] Technology That Works for People: Whether through automation, scanning, image recognition, or AI-driven workflows, technology should remove friction rather than create it.[15:39] Speaking the Language of Business: One of Tom's biggest leadership lessons was learning to frame technology initiatives around business outcomes, not technical specifications.[17:42] Cybersecurity Without Creating Friction: Security matters, but successful technology leaders balance risk mitigation with maintaining productivity and enabling business operations.[21:08] The Power of Systems of Action: Tom Roberts explains how AI can move organizations beyond reporting what happened toward understanding why it happened and what action should happen next.Top Quotes[02:52] Tom Luttrell: “ The reason why I came in was to modernize our technology foundation for the company and to build a data-first culture, and to make it measurably easier for our employees to get their jobs done.”[10:55] Tom Luttrell: "You're putting the information in the hands of what I would call the point of impact, which would be the maintenance tech at that specific press looking at that specific problem."[16:20] Tom Luttrell: “ You have to primarily come at things from what problem are you trying to solve from a business perspective.”Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

May 11, 202626 min

From Playing With AI to Putting It to Work: A Practical Guide for Supply Chain and IT Leaders

Most of us are playing with AI; a few are putting it to work. The gap between the two is the difference between curiosity and a competitive edge.Jan Griffiths and Tom Roberts sit down with Cheryl Thompson, founder of the Cheryl Thompson AI Adoption Advisory Practice and one of the most practical voices in AI adoption today. With over 1,400 hours of hands-on learning, Cheryl has gone deep on what works, what doesn't, and where most people get stuck.This conversation is for the supply chain and IT professional who has dabbled in ChatGPT, gotten frustrated, and walked away. Cheryl breaks down the real difference between an AI assistant, a specialist, and an AI employee in plain English. She shares the prompt structure she uses every day, the mindset shift that separates the curious from the capable, and three things every supply chain professional should do this week to move from playing around to producing results.Themes Discussed in This EpisodeWhy AI isn't going to take your job, but someone who knows AI willThe RCRQ prompt structure: Role, Context, Request, QuestionsAI assistant vs. specialist vs. AI employee, explained The Custom GPT, Claude project, and Gemini Gem comparison in plain EnglishWhy AI will lie to you confidently if you don't push backThe Parkinson's law trap: what to do with the time AI gives backPractical use cases for procurement: RFQ documentation, supplier evaluation, negotiation prepWhy human relationships still matter more than ever in supplier developmentThree things to do this week to move from playing with AI to using itThis podcast is powered by QAD RedZone.Featured GuestName: Cheryl ThompsonTitle: Founder, Cheryl Thompson AI Adoption Advisory PracticeAbout: Cheryl is on a mission to help small business owners and corporate professionals stop playing with AI and start getting real value from it. With more than 1,400 hours of dedicated AI learning and three rounds through an intensive 12-week training program, she has built a practice focused on practical adoption, not hype. Cheryl runs workshops and learning labs tailored by function, including supply chain and procurement, helping professionals build prompts, specialists, and AI workflows that fit how they actually work.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Mentioned in this Episode:Henry Cloud, BoundariesDavid Allen, Getting Things DoneThe Eisenhower MatrixCheryl's upcoming Learning Lab for supply chain and procurement professionalsEpisode Highlights[03:11] The 1,400-Hour Rabbit Hole: How Cheryl’s curiosity about AI turned into an obsession and a full-scale commitment to helping people adopt AI with confidence.[08:20] The RCRQ Prompt Structure That Actually Works: Cheryl breaks down her practical framework for prompting AI effectively using role, context, request, and clarifying questions.[09:15] Custom GPT, Claude Project, Gemini Gem: Different platforms. Same concept. Cheryl explains how AI specialists and agents work behind the scenes.[12:57] AI Is the Loud, Confident Colleague Who Sometimes Makes Things Up: Why AI hallucinations happen, how people misuse AI like a search engine, and the importance of pushing back on outputs.[14:05] Parkinson’s Law Meets AI: Tom explores the real challenge companies face once AI gives employees back hours of productive time.[17:29] Only 27% of the Workday Is Real Work: Cheryl shares Asana research showing how administrative overload prevents professionals from focusing on high-value work.[18:20] Negotiation Prep Is an Ideal AI Use Case: From supplier negotiations to procurement strategy, Cheryl explains how AI can sharpen preparation and confidence.[19:37] Why Human Skills Matter More Than Ever: Jan reflects on how AI creates space for relationship-building, supplier collaboration, and the human side of supply chain leadership.[21:50] Three Practical Ways to Start Using AI This Week: Cheryl gives supply chain and IT professionals a simple roadmap for moving beyond experimentation into real AI adoption.Top Quotes[13:34] Cheryl Thompson: “AI is not going to take your job. Someone that knows AI is going to take your job.”[14:32] Tom Roberts: “Are people ready to say, okay, I've saved all this time, great. Now, what do I do?”[19:43] Cheryl Thompson: “Yeah, and I'm so glad you said that because we have to remember the human in this AI world.”Connect With Cheryl ThompsonFind Cheryl on LinkedIn and learn more about her workshops and learning labs at her website (link in show notes).Connect With UsWe want to hear from you. What are your biggest supply chain challenges right now? What conversations do you want to hear on this podcast? Drop us a comment on the podcast website. The link is in the show notes.Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

April 27, 202632 min

When the Hacker Changes a One to a Zero

The real cyber threat isn't someone stealing your data. It's someone quietly changing a one to a zero on your shop floor, and you not noticing until something breaks.Cybersecurity used to be the topic everyone talked about. Then it went quiet. Now, with AI accelerating attack capability and quantum computing on the horizon, it's more urgent than ever, and most automotive manufacturers are not ready.In this episode, Jan Griffiths and co-host Tom Roberts sit down with Klint Walker, co-founder of Rule of Three Security and a 20-year veteran of federal cyber leadership. Klint has spent his career protecting critical infrastructure across the southeast, and he knows exactly where the holes are in manufacturing operations.This conversation goes beyond the headlines. The flashy denial-of-service stories get the press, but the real risk is the integrity attack, the quiet manipulation that changes a value, degrades a part, or corrupts a backup. In a world where OT, IT, and IoT have all converged, the attack surface is bigger than most C-suites realize.Themes Discussed in This EpisodeWhy integrity attacks, not data breaches, are the threat manufacturers should fear mostHow OT systems built for standalone operation became cyber liabilities the moment they got connectedWhy "convenience is the opposite of security" and what that means for your shop floorConfidentiality, availability, and integrity: the three pillars and why you can't optimize for all three at onceAI as a force multiplier for both defenders and attackers, and why only AI can defend against AIThe quantum computing arms race and why your encryption catalog matters nowWhy 70% of cybersecurity is policy, process, and people, not technologyThe disconnect between the C-suite and the front line on what actually needs protectingWhy containerizing AI matters: the cautionary tale of an AI that exposed CEO downsizing memosTabletop exercises: making the hard decisions before you are in crisisThis podcast is powered by QAD RedZone.Featured GuestName: Klint WalkerTitle: Co-Founder, Rule of Three SecurityAbout: Klint has 20 years of experience spanning federal, DOD, and private industry cybersecurity leadership. He has protected critical infrastructure across the southeast United States and holds a master's degree from the Naval Postgraduate School in Homeland Security and Defense. At Rule of Three Security, he helps organizations build cybersecurity programs grounded in the three pillars of the field: confidentiality, availability, and integrity.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Episode Highlights[00:03:21] What is cybersecurity, really? Klint opens with the question every C-suite should be able to answer but rarely can. It comes down to three pillars: confidentiality, availability, and integrity, and what those mean is different for every organization.[00:07:30] The integrity attack nobody is talking about. Threat actors changing a one to a zero. Manipulating a girder spec. Degrading a part. The attacks that don't make the news but can quietly compromise everything you ship.[00:10:00] The bank ransomware integrity story. Klint walks through how attackers can poison backups so that when you restore, you restore their fraudulent accounts as trusted data. Now apply that to a manufacturing BOM, a quality record, or a contract.[00:12:43] AI as the new attacker advantage. Reconnaissance that used to take weeks now takes 15 minutes. Threat actors are using AI to map employees, build social engineering campaigns, and stay undetected once inside.[00:16:50] The quantum arms race. Most organizations cannot tell you where they are using encryption, let alone whether it is quantum-ready. That cataloging exercise has to start now.[00:19:45] The five things a manufacturing C-suite should do. It starts with one question: have you defined cybersecurity for your organization? Most boards have never been briefed on the state of their own program.[00:21:30] The bank teller test. From the teller to the C-suite, every level of a bank gives a different answer to "what is the most important thing this business does?" If your front line is protecting the wrong thing, your cybersecurity program is broken before it starts.[00:24:22] The AI containment story. A single prompt pulled a draft executive downsizing memo from the CEO's inbox. Most organizations have not told their AI what it can and cannot touch.[00:28:14] The Rule of Three. The name of Klint's company comes from the three pillars. The job is making sure all three have visibility in your organization, and knowing which one matters most when something has to give.Top Quotes[00:06:58] Klint Walker: “Convenience is the opposite of security, and if you build something into convenience, you've bypassed security for it.”[00:08:12] Klint Walker: “The real threats out there might actually be what we call the integrity attacks. These get no love in the media, but these are where the threat actors are going in and they're manipulating data.”[00:23:43] Klint Walker: “If cybersecurity is not a culture of your organization, then it's just an add-on.”Don't Miss the Follow-UpKlint is coming back later this year to go deeper on tabletop exercises and the practical work of building a cybersecurity culture in a manufacturing environment. Subscribe so you do not miss it.Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

April 13, 202621 min

Q1 Is Done. What Did It Teach Us and What's Coming Next?

The rear view mirror exists for a reason. Q1 is done. Jan Griffiths and co-host Tom Roberts look back at what Q1 revealed and look ahead at what Q2 demands. Tariff volatility. AI embedded in every executive's day. The domain knowledge gap that's quietly killing AI ROI. And a Q2 lineup built to help automotive leaders stop reacting and start acting.Over a year of tariff chaos has tested every supply chain in this industry. The companies that survived didn't just get lucky. They had data at their fingertips, not buried in spreadsheets or locked in someone's head. The ones still struggling? Still chasing Billy to find Susie's spreadsheet.And then there's AI. It's no longer theoretical. It's in everyone's day. But domain knowledge is the gap nobody's talking about. Commodity codes, customer master records, plant-level data inconsistencies. AI doesn't figure that out on its own. The humans who know the business have to be in the loop.In Q2, Jan and Tom are bringing in the guests who can help close those gaps. Cheryl Thompson on making AI practically useful for the average automotive professional. Klint Walker on the cybersecurity vulnerabilities hiding in plain sight on the shop floor. And a CIO whose entire focus is putting data in the hands of the people, and the culture shift that demands.Themes Discussed in This EpisodeSurviving a year of tariff chaos and what it exposedWhy "at your fingertips" data is the real competitive edgeThe volatility problem: it's not tariffs, it's the constant changeWhy the old automotive playbook no longer worksAgentic AI: the promise, the pitfalls, and the domain knowledge gapBreaking down silos between function and IT for AI to drive valueQ1 guest highlights: Marty Rathsburg, Dr. Bryan Reimer, Zack from RedZoneQ2 preview: Cheryl Thompson on practical AI, Klint Walker on cybersecurity, and a CIO on a data-first journeyThis podcast is powered by QAD RedZone.About Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Mentioned in the Episode:The Gap in the Gain by Dr. Benjamin Hardy Agentic AI Isn’t the Future. It’s the Line Between Winners and Laggards with Sanjay Brahmawar and Bryan ReimerThe First 90 Days: How to Take Over a Purchasing Organization and Win with Marty RathsburgBeyond Dashboards: Building a Connected Workforce with Zack SosebeeEpisode Highlights[00:01:10] Q1 in Review: Stop and Look at the Gain: Jan frames the episode around Dr. Benjamin Hardy's concept of the Gap and the Gain. The industry rarely stops to measure what it's actually achieved.[00:02:39] Data at Your Fingertips, or Not: Tariff disruption exposed the visibility gap. Tom describes the reality for most companies: chasing data across systems, people, and spreadsheets instead of having it ready when it matters.[00:04:16] The Old Playbook Is Broken: The way automotive operates, in silos and reactively, isn't built for a world where tariffs, geopolitics, and disruption arrive simultaneously and without warning.[00:08:11] Agentic AI: Not a Light Switch: Jan pushes back on the idea that AI eliminates headcount overnight. It requires intention, training, human-in-the-loop thinking, and a deliberate build-out of trust.[00:08:45] Domain Knowledge Is the AI Gap No One Talks About: The real barrier to AI delivering value isn't the technology. It's understanding the data structures, commodity codes, and business logic the AI has to work with, and that requires people who know the domain.[00:12:08] Q2 Preview: What's Coming: Cheryl Thompson on making AI practically useful. Klint Walker on cybersecurity blind spots in manufacturing. And a CIO focused on putting data in the hands of the people and the culture shift that requires.[00:19:34] Systems of Record to Systems of Action: Jan and Tom land on the core challenge: automotive must change how it makes decisions, breaks down silos, and uses data, or the disruption will keep winning.Top Quotes[00:05:45] Jan Griffiths: "The world that we lived in before, it's gone. You might as well forget it. The key now is to adapt to the world that we're in."[00:06:09] Tom Roberts: "Where you have your customs folks maybe buried in supply chain somewhere and they're kind of a, back, back, back, back office function. You can't do that. You can't do that with that process or the people, or the systems around it. They have to be tied to active data, real time data, because these things are changing every 150 days or 90 days, or whatever it might be."[00:15:02] Tom Roberts: "Automotive is one of the toughest supply chains in the world. When a finished vehicle has 30,000 parts in it, however many different suppliers, it can be daunting."[00:19:34] Jan Griffiths: "And I am gonna steal your tagline, Tom, working with these systems of record and not turning them into systems of action. We have got to do more of that and we've gotta change the culture behind it."If this episode resonated, share it with a fellow automotive leader and subscribe to the Auto Supply Chain Champions Podcast, where we're closing the gap between insight and action across the global automotive supply chain.Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

March 30, 202620 min

The First 90 Days: How to Take Over a Purchasing Organization and Win

What does it really take to walk into a new purchasing leadership role and make it work?Not the strategy deck. Not the org chart. The real work: the people, the data, the relationships, and the hard lessons learned along the way.In this episode, Jan Griffiths and co-host Tom Roberts sit down with Marty Rathsburg, newly appointed Head of Purchasing at the Gemini Group, a tier one and tier two automotive supplier with 17 locations across North America. Marty brings decades of experience in operations, purchasing, quality, and private equity. But this episode isn't about what he's done before. It's about what he's doing right now and what he's learning in real time.One of the challenges Marty ran into? The ERP. Gemini operates on a single ERP platform across all 17 locations, which sounds like an advantage until you realize every plant has customized it differently. Job shops, serial production, different commodity codes, and different supplier codes for the same vendor. The data is there. Getting it to mean something is another challenge entirely. It's a problem that plays out across the industry every day, and it's exactly the kind of execution gap that the right technology and the right systems of action are designed to close.This is Episode 1 of a two-part journey. We're bringing Marty back in six months to find out how it actually went.Themes Discussed in This EpisodeWhy do people come before strategy in any new leadership roleThe myth of "one ERP" and why it doesn't solve your data problemHow to prioritize suppliers when everything feels urgentStakeholder alignment: building credibility without the egoWhat vulnerability looks like in a purchasing leadership roleThe courage to call out your own misstepsFeatured GuestName: Marty RathsburgTitle: Head of Purchasing, Gemini GroupAbout: Marty is a transformation-focused operations and procurement leader known for bringing clarity to complex challenges. With 20+ years' experience improving performance and developing high‑impact teams, he’s delivered consistent growth by aligning people, simplifying systems, and driving action. Marty is recognized for his hands-on leadership style, building relationships at every level, and creating cultures where teams move fast and win together. Whether integrating acquisitions or strengthening supply resilience, He brings a grounded, people-first approach to automotive and industrial supply chains.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Mentioned in the Episode:Tony Trecapelli, CEO of Gemini Group, on the Automotive Leaders PodcastEpisode Highlights[00:01:22] The Real Challenge of a New Role: Jan sets the stage: stepping into a purchasing and supply chain role is not about strategy on paper. The real challenge is deciding what to focus on first amid complexity.[00:02:47] Why Marty Chose Gemini Group: Marty shares what drew him to Gemini, rooted in firsthand experience working with them as a supplier and seeing their culture in action.[00:04:59] Start with People, Not Process: Marty’s first move: sit down with every buyer, listen, take notes, and understand the human dynamics before making any changes.[00:07:01] One ERP, Many Realities: Despite having a single ERP across the organization, inconsistencies and plant-level differences require deep validation and gut-checking of data.[00:09:11] The Danger of Silo Optimization: Jan calls out a common industry issue: optimizing at the plant level at the expense of enterprise-wide visibility. The mindset must shift to the full ecosystem.[00:12:59] Prioritizing Suppliers Beyond Spend: Marty explains how prioritization goes beyond spend, factoring in risk, single sourcing, and future growth. A four-hour car ride with a plant manager becomes a strategic turning point.[00:14:51] Building Stakeholder Alignment Through Action: Alignment is not achieved in meetings. It is built through listening, collaboration, and solving problems together. Walking in with all the answers is the fastest way to lose trust.[00:18:17] Three Principles for New Leaders: Marty’s advice: build relationships first, be relentless about understanding the data, and stay focused on outcomes while adapting the path to get there.Top Quotes[00:07:01] Marty Rathsburg: “You can't make decisions without the data, right? And you can't make effective decisions without the data… it's like playing with a deck of cards with half the cards there.”[00:09:11] Jan Griffiths: “We can no longer optimize for some, either a silo or a plant. We can't do that anymore. We have to think of the bigger ecosystem.”[00:16:21] Marty Rathsburg: “Be vulnerable, and then gain that trust, really moves it along quickly. And I think that is my main mode of operation when I'm trying to build these relationships.”[00:17:29] Marty Rathsburg: “Don't expect you're gonna take a hundred percent of the right steps… I've gotten comfortable with being uncomfortable, but call it out…”[00:15:54] Tom Roberts: “You have to have those to start having those relationships, breaking down barriers.”Don't Miss the Follow-UpMarty Rathsburg is coming back in six months. We'll find out what worked, what didn't, and what technology he used to solve the toughest problems. Subscribe so you don't miss it.Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

March 16, 202620 min

Your Data Supply Chain Is Broken - Here's How to Fix It

Your physical supply chain is optimized. Your data supply chain is broken. That's the hard truth at the center of this conversation and it's one most automotive leaders haven't fully faced yet.In this episode, Jan Griffiths and Tom Roberts sit down with Kevin Piotrowski, Chief Transformation Officer at AIAG, to break down Catena-X: what it is, why it matters, and why the automotive industry can no longer afford to ignore it.Kevin makes the case clearly: the data that companies need to make decisions no longer lives inside their four walls. 60, 70, 80% of decision-critical data now comes from outside the enterprise, from supply chains both upstream and downstream. Catena-X is the ecosystem built to move that data securely, at scale, across the entire supply chain, while protecting IP, maintaining data sovereignty, and enabling AI and robotics to act on it.This is not another IT initiative. It's a movement. Approaching its fifth anniversary in Europe and hitting year one or two in North America, Catena-X is entering the adoption phase and AIAG is driving that effort as the North American hub. The Readiness Booster Program, a 12-week onboarding, is already helping companies of all sizes get connected. From small suppliers using an Excel file to large manufacturers building their own certified connectors, there's an on-ramp for everyone.The challenges are real. Trust between OEMs and suppliers has never been a strength of this industry. Data extraction from fragmented ERP systems is hard. And many companies haven't even defined a data strategy yet. But the companies that wait will absorb the cost. The companies that move will build a competitive advantage that compounds: in quality, sustainability, carbon footprint reporting, digital twins, and beyond.Jan and Tom will both be at the AIAG Elevate conference in Detroit on May 21st. If you want to understand what's coming and where the real tension between OEMs and suppliers sits, that's the room to be in.Themes Discussed in This EpisodeWhy the data supply chain is the next frontier for automotiveWhat Catena-X is and why it's more than a data exchangeData sovereignty: how suppliers protect IP while sharing across the chainThe path from data to AI to robotics and why it's now one integrated systemThe Readiness Booster Program: how to get connected in 12 weeksWhy every supplier needs a data strategy before they pick a solutionThe trust deficit between OEMs and suppliers, and why it has to changeCatena-X in two years and five years: the global expansion roadmapAIAG Elevate Detroit Conference, May 21st: what to expectFeatured GuestName: Kevin PiotrowskiTitle: Chief Transformation Officer, AIAGAbout: Kevin Piotrowski serves as Chief Transformation Officer at AIAG, where he leads North American efforts around Catena-X adoption and digital transformation across the automotive supply chain. Kevin brings deep expertise in data strategy, supply chain technology, and industry collaboration, working directly with OEMs, suppliers, and solution providers to accelerate the shift toward connected, AI-ready supply chains.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Mentioned in the Episode:American Manufacturing SummitCatena-X North America HubAIAG North American Catena-X ConferenceEpisode Highlights[00:00:00] The Broken Data Supply Chain: Jan explains that while automotive perfected the physical supply chain, the data supply chain remains fragmented across disconnected systems. Catena-X aims to connect and standardize how critical supply chain data moves.[00:03:04] What Catena-X Actually Is: Kevin explains Catena-X simply: a secure way for companies to exchange complex supply chain data across the entire network, not just point-to-point.[00:04:56] Data Sovereignty in Practice: Kevin describes how Catena-X protects sensitive relationships. Data moves only one level up or down the chain, so companies see outcomes without exposing supplier identities.[00:08:00] From Data to AI to Robotics: Clean data feeds Catena-X, which enables secure exchange, powers AI decision-making, and ultimately drives automation and robotics.[00:10:07] The Readiness Booster Program: AIAG’s 12-week onboarding program helps companies quickly join the Catena-X network with training, connectors, and testing for suppliers of all sizes.[00:12:28] The Real Challenge: Strategy Before Solution: Many companies jump to tools before defining their data strategy. Kevin emphasizes understanding what data exists, where it lives, and what should be shared.[00:13:46] Trust: The Automotive Industry’s Weakest Link: Jan and Kevin discuss how trust and collaboration across OEMs and suppliers will determine how fast Catena-X can scale.[00:17:11] Two Years and Five Years Out: Kevin predicts global expansion of Catena-X in the next two years, with broader adoption and measurable value across industries within five.[00:19:06] See You at AIAG Elevate – May 21 in Detroit: Jan and Tom commit to attending the AIAG Elevate conference to hear firsthand how OEMs and suppliers are approaching Catena-X adoption.Top Quotes[00:00:30] Tom: “Manufacturers don't have a data problem; they've got an execution problem.”[00:01:23] Jan: “We spend decades optimizing physical supply chains. We're very, very good at it. But that data supply chain is still broken.”[00:04:16] Kevin: “Today, 60, 70, 80% pick a number, but it's a big number. They need data outside their four walls to make the proper decisions.”[00:07:09] Kevin: “Data sovereignty is making sure everybody has access only to the data they should see and to nobody else's.”[00:09:07] Kevin: “It starts with data, it works its way where you need to exchange it in a secure way, and then it goes to AI engines, and then it goes to robotics.”[00:13:46] Kevin: “Trust up the chain and down the chain is gonna become a very key factor.”[00:17:47] Kevin: “Just like EDI and common barcoding and common quality requirements have saved the industry probably billions of dollars over the decades, this has that same promise.”Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast:...

March 2, 202624 min

You’re Looking at Global Trade the Wrong Way

Contact Ian at ian.berman@qad.com and Joshua at joshua.guy@qad.com for further conversationGlobal trade does not have a compliance problem. It has an execution gap. The classifications exist. The brokers are in place. The duties are being paid. Yet too often, trade is treated as documentation instead of strategy. In this episode, Jan Griffiths and Tom Roberts sit down with Ian Berman, Global Trade and Transportation expert, and Joshua Guy, Foreign Trade Zone specialist, to challenge that mindset and introduce a new one.Ian and Joshua make the case that tariffs are no longer a temporary disruption. They are a structural operating condition. With layered duties, stacked exposure, and policy volatility, organizations cannot afford to treat trade compliance as a cost center. The companies that will win are the ones that shift from a system of record to a system of action. That means modeling exposure before it hits. Scenario planning under uncertainty. Using infrastructure like FTZs deliberately. And building systems that react at the speed policy changes.The honesty in this conversation sets the tone. Jan openly admits she once treated trade compliance as something to “just like keep me clean. Don’t get me into trouble.” Ian confirms how common that mindset is, saying, “They look at that as just a cost center. Honestly, Jan…” That old-world thinking no longer works.Joshua explains why the stakes have changed: “This is way too complicated of an environment that is changing daily, and so you have to be dependent on systems for this. You cannot be dependent on the old way of how things work.” In a world where executive orders drop on Friday and implementation happens Tuesday, modeling tools and automation are no longer optional. They are survival mechanisms.This episode is a reminder that global trade is not back-office reporting. It is strategic infrastructure. Leaders who treat it as such gain flexibility, cash flow timing advantages, and margin recovery. Those who do not will absorb cost and call it unavoidable.Themes Discussed in This EpisodeWhy treating trade compliance as a cost center is a strategic mistakeThe shift from system of record to system of action in global tradeTariffs as a structural operating condition, not a temporary disruptionModeling exposure before policy changes hitThe critical role of data accuracy under refund and audit scrutinyBuilding scenario capability to react at the speed of volatilityForeign Trade Zones as strategic infrastructure, not paperworkTurning landed cost management into a competitive advantageFeatured GuestName: Ian BermanTitle: Global Trade and Transportation ExpertAbout: Ian is the Manager of Business Consulting with QAD Supply Chain. Ian has been with QAD for 11 years and has 20 years of experience in global trade and transportation management. He holds a Masters Degree in Supply Chain Management as well as an ASCM CLTD Certification.Connect: LinkedInName: Joshua GuyTitle: Foreign Trade Zone (FTZ) SpecialistAbout: For more than 25 years, Joshua has worked at the intersection of engineering, product leadership, and global trade, helping organizations bring structure and clarity to complex supply chains. Today, he leads strategy for Foreign-Trade Zone solutions that enable multinational importers to manage tariff exposure, reduce compliance risk, and strengthen financial performance. He also led the development of QAD FTZ, an industry-leading Inventory Control and Recordkeeping System that supports manufacturers, distributors, and 3PLs as they move from reactive compliance to proactive, resilient trade strategy in a volatile global environment.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Episode Highlights[01:38] Falling on the Sword: Jan opens with honesty, acknowledging that she once viewed trade compliance as protection, not potential. It was about staying out of trouble, not driving advantage. That mindset, she admits, is exactly what leaders must now challenge.[03:58] Cost Center Thinking: Ian names the pattern many organizations fall into. Trade teams are treated as overhead, brought in after decisions are made, measured by cost instead of contribution. In today’s environment, that thinking leaves value on the table.[10:51] The New Reality: Joshua reframes the moment with clarity. Uncertainty is not a phase. It is the operating model. Leaders who accept that shift can move from reacting to preparing.[17:30] Start with a State of the Union: Before making bold moves, Ian calls for alignment. Understand what you buy, where it comes from, what you pay, and what systems support it. Clarity is the foundation for action.[10:33] Volatility Isn’t Going Away: Ian delivers the hard truth. Today’s structure will change again. Waiting for stability is not a strategy. Building agility is.[12:29] Systems Over Spreadsheets: Joshua draws the line between the old world and the new. Manual tracking cannot keep pace with stacking tariffs and shifting rules. Systems of action are no longer optional. They are essential.[19:37] FTZ as a Lever: Joshua shifts the lens from compliance to opportunity. Foreign Trade Zones are not paperwork exercises. Used well, they become a financial lever that improves cash flow and protects margin.[22:07] Leadership Urgency: Tom closes with resolve. When double-digit cost increases appear, leaders cannot hesitate. They must understand the full landed cost, explore every lever, and act decisively.Top Quotes[04:49] Ian: “They look at that as just a cost center. Honestly, Jan, and again, you fell on the sword and you're not alone.”[10:51] Joshua: “I think the only certainty is uncertainty in these times, right?”[12:29] Joshua: “You have to be dependent on systems for this. You cannot be dependent on the old way of how things work.”[22:07] Tom: “If I'm facing 10% additional cost, or 15 or 40, or whatever it is. I am gonna figure this out.”Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: https://autosupplychainprophets.com/🔗 Learn more about QAD Redzone: https://www.qad.com/

February 18, 202621 min

Beyond Dashboards: Building a Connected Workforce

Manufacturers do not have a data problem. They have an execution gap. The dashboards exist. The reports are generated. The KPIs are reviewed. Yet too often, action stalls between insight and impact. In this episode, Jan Griffiths and Tom Roberts sit down with Zack Sosebee, SVP of Operations & Customer Success at Redzone, to explore what changes when data moves beyond visibility and into the hands of the people closest to the work.Zack shares a clear and practical vision of the connected workforce. Not as another layer of software. Not as another reporting system. But as a system of action. By giving frontline operators simple, real-time visibility through red, yellow, and green performance signals, manufacturers create clarity in the moment decisions are being made. That clarity builds accountability. And accountability drives results.What makes this approach powerful is its simplicity. Instead of overwhelming teams with endless metrics, Redzone focuses on a few meaningful signals that operators can influence hour by hour. When teams see performance in real time, they respond in real time. Maintenance is called sooner. Problems are escalated faster. Peer-to-peer competition becomes a positive force. Execution accelerates because ownership shifts to the frontline.But technology alone does not transform a factory. Coaching does. Zack explains how culture change happens when leaders reinforce new behaviors, close feedback loops, and respond quickly to issues raised by operators. When a long-tenured employee logs a safety concern and sees it fixed the same day, trust is built. When a retiring expert captures knowledge that strengthens the next generation, pride returns to the shop floor. These are not software wins. They are human wins.This conversation is a reminder that digital transformation is not about collecting more data. It is about empowering people to act with confidence and clarity. When operators think like supervisors and supervisors think like leaders, performance improves. More importantly, culture evolves. And in today’s manufacturing environment, the companies that win will be the ones that move from reporting yesterday to deciding what happens next.Themes Discussed in This EpisodeWhat “connected workforce” really means in manufacturingWhy digital transformation often stalls at dashboardsOverall Equipment Effectiveness explained in simple termsRed, yellow, green real-time visibility on the shop floorCoaching vs training in culture changeTurning skeptics into championsEliminating paper logs and manual downtime reportingUsing simplicity to accelerate adoptionTechnology as an enabler of ownership, not oversightEmpowering operators to think like leadersFeatured GuestName: Zack SosebeeTitle: SVP Operations & Customer Success, RedzoneAbout: Zack is Senior VP of Operations & Customer Success at Redzone, where he leads the entire customer experience across coaching, implementation, and support, with a clear focus on delivering measurable results. A member of the early Redzone team, Zack helped build the company’s coaching organization and drives a people-first, customer-focused approach that empowers frontline teams and creates sustainable operational impact. Prior to Redzone, he held operations leadership roles at Ignite Solutions, Lockheed Martin, Porsche Cars North America, and Ford Motor Company. Zack holds both a bachelor’s and a master’s degree in Mechanical Engineering from the Georgia Institute of Technology.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Episode Highlights[01:30] Data in the Right Hands: Jan challenges the idea of simply “moving data to the shop floor” and raises the deeper issue of empowerment. Technology alone is not enough. Culture must enable action.[03:11] The Connected Workforce Vision: Zack explains Redzone’s founding vision: take critical executive-level data and put it directly in the hands of operators so they can think like supervisors and leaders.[04:42] Speed to Value Over Analysis Paralysis: Instead of overwhelming teams with data, Redzone focuses on just a few signals that drive immediate decisions and measurable operational gains.[09:33] Red, Yellow, Green in Real Time: Operators see hour-by-hour efficiency through simple visual scoring, creating healthy competition, faster decisions, and higher performance across lines.[11:33] Coaching Changes Behavior: Technology is only half the equation. Redzone coaches push teams to act on data, raising expectations and building sustainable cultural transformation.[13:52] Goodbye Paper Logs: Manual downtime sheets and whiteboard reports are replaced with real-time digital visibility that eliminates guesswork and false reporting.[16:27] The Skeptic Who Became a Champion: A long-tenured operator resistant to change logs a safety issue on day one. It gets fixed immediately. That moment transforms him into an advocate.[18:07] Legacy Over Retirement: A veteran employee planning to retire stays on after using Redzone to document his knowledge, leaving a lasting operational legacy.[19:58] Training vs Coaching: Zack clarifies the difference between learning which buttons to click and building new behaviors that fundamentally change how factories operate.[20:16] Culture Is the Real Business: Redzone is not just about software deployment. It is about coaching change and driving ownership at every level of the plant.Top Quotes[03:28] Zack: “And our view is that every worker in the factory should be there for a career, should care about their role, should be making decisions that help influence the factory to be better.”[11:22] Zack: “It's not about more data. It's about better decisions with the data you have.”[18:55] Zack: “When people feel like it's more than a job, all of a sudden, like it's fun to work.”[20:16] Zack: “If we have easy software and we have a simple deployment, we look at a few things. Now we coach in change and drive culture change, which is what we're really in the business of doing.”Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

February 2, 202623 min

2026 Is Where Comfortable Strategies Go to Die

Automotive supply chains are no longer being reshaped by crisis. They are being reshaped by clarity, and clarity is forcing hard choices.In this episode of the Auto Supply Chain Champions Podcast, Jan Griffiths and co-host Tom Roberts are joined by Paul Eichenberg, Chief Strategist and author of The Road Ahead: Five Key Predictions for the Global Automotive Industry in 2026, for a blunt, reality-check conversation about what lies ahead for suppliers.The industry has moved past the chaos of shortages and disruptions, but that does not mean conditions are improving. Flat volumes. Thin launch schedules. Policy volatility. Long-standing assumptions that once protected supplier business models no longer apply.Paul makes the case that 2026 is not about recovery. It is about reckoning. Growth will not lift all boats. Outgrowth will be selective. Capital allocation, portfolio focus, and strategic intent will determine who wins and who fades.This conversation challenges automotive leaders to confront the most dangerous assumption still in play: that the industry is operating under the same rules it always has. The leaders who succeed in 2026 will be decisive, intentional, and willing to make hard bets instead of spreading resources thin.Themes Discussed in This EpisodeWhy flat volumes expose weak supplier strategiesThe end of “a rising tide lifts all boats” thinkingWhat outgrowth really means in a 0–1% marketCapital allocation as the ultimate strategy leverWhy the next decade is the hybrid decadePortfolio focus vs being all things to all customersWhy clarity, not comfort, defines 2026 leadershipFeatured GuestName: Paul EichenbergTitle: Chief Strategist, Automotive IndustryAbout: Paul is a seasoned automotive strategist and industry advisor with decades of experience supporting OEMs and suppliers through major market transitions. He is the author of The Road Ahead: Five Key Predictions for the Global Automotive Industry in 2026, where he outlines the structural shifts redefining growth, competition, and portfolio strategy across the global automotive value chain.Connect: LinkedInAbout Your HostsJan GriffithsJan is the host and producer of the Auto Supply Chain Champions Podcast and The Automotive Leaders Podcast. A former automotive manufacturing and supply chain executive, Jan is recognized as a Champion for Culture Change in the automotive industry. She brings direct, grounded conversations to leaders navigating execution, disruption, and transformation across the global automotive ecosystem.Tom Roberts (Co-host)Tom is Co-host of the Auto Supply Chain Champions Podcast and Vice President of Strategic Industry Development at QAD. He works closely with automotive and industrial manufacturers to close the gap between insight and execution, helping leaders move from visibility to systems of action that drive real operational outcomes.Mentioned in This EpisodeThe Road Ahead: Five Key Predictions for the Global Automotive Industry in 2026Episode Highlights[02:52] The most dangerous assumption suppliers are still making as they enter 2026[05:27] Why outgrowth, not volume recovery, will separate winners from losers[09:44] Why the next decade belongs to hybrids, not single-path electrification[17:17] Why portfolio and footprint choices now define competitiveness[22:22] The one bold move Tier One CEOs must make in 2026Top Quotes[05:19] Paul Eichenberg: “The idea that the tide raises all boats is no longer the assumption that suppliers should have going forward.”[07:23] Paul Eichenberg: “Strategy execution comes down to how you allocate capital in your talent or your resources.”[22:51] Paul Eichenberg: “Being all things to all people is a path to failure in this type of constricting market.”[23:17] Paul Eichenberg: “This is a year of clarity.”Follow the Auto Supply Chain Champions Podcast for real conversations with leaders who are making hard choices, focusing their bets, and leading with intent.🎧 Follow the podcast: 🔗 Learn more about QAD Redzone: https://www.qad.com/

January 19, 202633 min

Agentic AI Isn’t the Future. It’s the Line Between Winners and Laggards

Automotive manufacturing leaders have no shortage of data, but only those who turn it into action are winning, and AI is the accelerator.In this milestone episode, Jan Griffiths is joined by Sanjay Brahmawar, CEO of QAD, and Dr. Bryan Reimer, MIT Research Scientist and author of How to Make AI Useful, for a grounded conversation about how AI is creating real advantage in automotive manufacturing.The challenge facing automotive manufacturing leaders is not visibility. Leaders know where problems exist. The issue is that action often stalls between insight and execution. Dashboards explain what happened. They do not decide what happens next.Sanjay and Bryan draw a clear distinction between systems of record and systems of action. Systems of record observe. Systems of action decide, execute, and learn. Agentic AI belongs in the second category. It creates value when it removes friction from work, accelerates routine decisions, and gives people better context at the moment action is required.Frontline teams in automotive manufacturing do not resist AI. They adopt it when it respects their expertise and helps them do their jobs better. Adoption follows usefulness, not mandates. When AI amplifies human judgment instead of supervising it, execution speed improves and results follow.This episode challenges automotive manufacturing leaders to stop treating AI as a reporting layer and start using it as an execution engine. The organizations pulling ahead are not waiting for perfect conditions. They are starting small, learning fast, and letting action build confidence.Themes Discussed in this episode:Why data visibility alone does not drive performance in automotive manufacturingSystems of record vs systems of actionHow AI removes friction from automotive manufacturing operationsFrontline-first AI adoption in plantsAgentic AI as an execution multiplierLeadership ownership of decisionsBuilding momentum with 60 to 90-day winsFeatured Guests: Name: Sanjay BrahmawarTitle: CEO of QAD About: Sanjay Brahmawar is the CEO of QAD, a cloud software company delivering cloud-based solutions for manufacturers and global supply chains. With more than two decades of experience leading global technology businesses, he brings deep expertise in digital transformation, AI, IoT, and data-driven platforms, built through senior leadership roles at IBM and Software AG.Connect: LinkedInName: Dr. Bryan ReimerAbout: Dr. Bryan Reimer is a Research Scientist at the MIT Center for Transportation & Logistics and a key member of the MIT AgeLab. He is also the author of How to Make AI Useful: Moving beyond the hype to real progress in business, society and life. His work focuses on how drivers behave in an increasingly automated world, using a combination of psychology, big data, and real-world testing to study attention, distraction, and human interaction with vehicle technology. He leads three major academic-industry consortia that are developing new tools to measure driver attention, evaluate how people use advanced driving systems, and improve in-vehicle information design, thereby guiding automakers and policymakers toward safer, human-centered mobility solutions.Connect: LinkedInAbout Your Host – Jan GriffithsJan Griffiths is the host and producer of the Auto Supply Chain Prophets podcast and The Automotive Leaders Podcast, and is recognized as the Champion for Culture Change in the automotive industry. A former automotive manufacturing and supply chain executive, Jan focuses on leadership, culture, and execution, bringing practical, real-world conversations to the forefront of industry change.Mentioned in this episode:QAD Champion AIHow to Make AI Useful: Moving beyond the hype to real progress in business, society, and lifeEpisode Highlights:[03:16] Data Isn’t Enough: Automotive manufacturers often have abundant data, but without ownership, trust, and decisive follow-through, insights fail to drive real results.[06:28] Trust Through Action: Leaders in manufacturing must embrace experimentation and small steps, because confidence in AI and new systems grows only when action precedes certainty.[10:53] 90-Day Mindset: Transformative leadership in manufacturing means challenging norms, leveraging AI, and rallying teams to achieve ambitious goals in record time.[15:20] Sandbox Leadership: Automotive leaders stall by overthinking and seeking perfect solutions, while real progress comes from small experiments, empowering teams, and proving concepts before scaling.[19:53] Manufacturing Love: Sanjay’s passion comes from his shop floor roots and belief that AI and modern tools can empower people, attract talent, and transform the future of manufacturing.[22:20] Process Passion: Bryan’s focus is optimizing workflows, amplifying teams with AI, and shifting the narrative from fear to the positive impact of technology in manufacturing.[24:46] Start Small, Win Big: Leaders can kick off AI adoption with role-based agents, targeted problem-solving, and rapid implementation to achieve meaningful 60–90 day wins.[28:06] Empower to Optimize: True AI adoption starts by giving teams low-risk space to experiment, share insights, and amplify their work while leadership fosters trust and transparency.Top Quotes:[03:42] Sanjay: “Manufacturers are very good at dashboards. But dashboards they explain yesterday. They don't decide what happens next. And when no one owns the next move, any kind of insight just sits there and it will just wait. That’s the core difference between a system of record, where you store and you record and you have data to a system of action. While the system of record observes; a system of action actually decides, executes and learns.”[16:11] Sanjay: “Champion AI doesn't supervise the operators, it amplifies them. Gives them early signals, better context. Allows them to execute faster. People trust automation when it respects their expertise. [16:31] Sanjay: “Adoption always follows usefulness, not mandates. You tell somebody you have to use AI; that's not the way it's gonna work. You've gotta create and show them the usefulness. And I think then it's not a change management problem.”[23:43] Dr. Reimer: “We are going to blame a lot of layoffs on AI, and that is gonna drive more fear into the market. And I think that's something that we need to move away from. We need to look at the power of AI to amplify, and we need to be honest with ourselves when we need to do workforce reductions. It's not because of AI most of the time. It's really because of other processes or other business outcomes that we need to be more transparent with.”[31:27] Sanjay: “I firmly believe Agentic AI and AI is not about replacing people. It's actually about augmenting, empowering. It's about elevating the human judgment when it matters the most. I think there's so much potential here.”Follow the Auto Supply Chain Prophets Podcast for more real discussions with leaders who are moving from insight to action and learning by doing.And if you want to see how these ideas are being applied in manufacturing today, explore how QAD is helping teams remove friction, accelerate decisions, and turn AI into an execution advantage.🎧 Follow the podcast: https://autosupplychainprophets.com/ 🔗 Learn more about QAD: <a...