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ASOA EyeTalks Radio

ASOA EyeTalks Radio

Hosted by American Society of Ophthalmic Administrators (ASOA), A Strategic Partner o

BusinessManagementInterviews guests

Episodes

89

Latest episode

Jul 2025

Language

EN

About the show

EyeTalks Radio delivers strategies and techniques for success in the field of ophthalmic practice management through rich content and periodic interviews with subject matter experts on topics of interest to those who run the business side of ophthalmology including: human resources, practice development and benchmarking, government and regulatory compliance, productivity, and more.

Listen to episodes

60 recent
July 31, 202529 min

Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant

Discover how leading practices across the country are simplifying dry eye care, increasing compliance, and unlocking new revenue streams – all without disrupting workflow. This podcast is presented by ASOA Gold Strategic Business Partner

October 17, 202418 min

How to Give Your Staff Superpowers with Patient Self-Service

A recent survey found staffing challenges, including hiring and turnover, to be the top challenge for specialty healthcare practices. If alleviating staffing challenges at your practice is a priority, tune in to see how you can break the cycle. Cory Kirspel, Chief Technology Officer at Clearwave, joins us to share what Ophthalmology practices are doing to successfully increase practice productivity, without more staff! This episode of EyeTalks Radio is presented by ASOA Platinum Strategic Business Partner:

August 22, 202441 min

The Changing Reimbursement Landscape for Retina Practices and How to Keep Up

Take a listen to the latest episode of ASOA EyeTalks Radio, presented by ASOA Gold Strategic Business Partner, SamaCare. ASOA chats with 30+ year revenue cycle management expert Erin Bishop, RCM COE Manager at EyeCare Partners, and 25+ year medical technology veteran Kip Theno, VP of Provider Partnerships at SamaCare about challenges retina practices are facing when it comes to ensuring patients get on the right treatment, without administrative delay, and that practices get reimbursed for buy-and-bill drugs.   This episode of EyeTalks Radio is presented by ASOA Gold Strategic Business Partner:

April 8, 20248 min

How to Know If You Are a P.O.W.E.R.F.U.L. Leader

Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose.

March 11, 20247 min

Mentoring And Today's Marketplace

Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them through the transition into your practice culture. This episode is sponsored by ASOA Platinum Strategic Business Partner:

February 12, 20247 min

Perspective—Ain't Raining? We Ain't Training

What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.

January 22, 20247 min

Quiet Quitting—Is It Happening? What Should You Do About It?

Quiet quitting is not as straightforward as one might think. It's worth considering the real cost: one's physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you'd be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team engaged.

September 26, 202328 min

Administrator-Physician Relationship, Episode 9: Leadership

What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

August 28, 202323 min

Administrator-Physician Relationship, Episode 8: Boundaries

Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others.  Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:

July 10, 202331 min

Administrator-Physician Relationship, Episode 7: Reality

Reality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode is sponsored by ASOA Platinum Strategic Business Partner:

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