Rise and Shine: Your Dose Of Business Tech Inspiration

Hosted by Ask Charly Leetham

Business Management

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804

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Nov 2026

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About the show

Where small business tech meets plain English. Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches. If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

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60 recent

November 12, 2026Episode 4723 min

Can You Trust AI Agents During The Christmas Rush? (2026/794)

It’s important to know what an AI Agent can do in your business systems and who’ll deal with it if something goes wrong. An ongoing series of AI experiments, called Project Vend, have been conducted over 2026 and the results raise some interesting questions into AI Agent behaviour and what Small Business needs to consider. Todays Firewall Friday showcases Project Vend and discusses ✅ Understanding exactly what an AI Agent can access in your business system ➡️ If an agent gets a request outside its instructions, what can it actually do in the system? ⚡ Whether human signoff without system restraints is possible. ⭐ Planning for the Christmas period, when it's busy and when you want to take off. What do you think the lessons learned from Project Vend are for Small Business? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

November 10, 2026Episode 7938 min

How Do You Add A User To Google Search Console? (2026/793)

If your web developer needs access to your Google Search Console, don't give them your Google account login. Best practice is to give them access to Google Search Console using their Google account. Charly walks through the settings so you can: ✅ Add a team member using their own Google account. ➡️ Choose the permissions they need without handing over ownership. ⚡ Change or remove access if their role changes or they leave. If you’ve given someone access before, would you know where to check what they can still see? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. "Paradise Found" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/

November 9, 2026Episode 4657 min

AI Search: The Changing Rules Of Getting Found with Nicole Baker (E46, S2026)

AI search is changing how people find your business, and keeping up can feel a lot like the early days of SEO. The advice keeps changing, measuring results is still a challenge, and you’re left deciding where to spend your time and marketing budget. Nicole Baker has spent more than 30 years helping businesses adapt to changes in how people find and choose them. She joins Charly to discuss the Wild West of AI search and some questions worth asking: ✅ Do good SEO practices still matter? ➡️ Are reviews and mentions really that important? ⚡ What’s the Reddit effect? ⭐ How can businesses take advantage now? Listen in, then share your experience in the comments: are you using AI search to find businesses, and how do you decide which recommendations to trust? *** Connect with Nicole Website: bakerstrategylab.com LinkedIn: @nicolebakerpdx Instagram: @bakerstrategylab Facebook: @bakerstrategylab YouTube: @bakerstrategylab TikTok: @bakerstrategylab Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

November 8, 2026Episode 79215 min

Who Can Fix Your Automations While You're Away? (2026/792)

Your business automations keep things moving without needing your attention every day. If one stops while you're away, could someone else pick up where you left off? Getting ready for the Christmas break includes thinking about those background processes. In today's Mindset Monday, Charly considers a few things that can be overlooked while everything is working. ✅ Knowing who "owns" the automation matters ➡️ Why removing a user may stop automations ⚡ Why documentation matters ⭐ Practical steps to take now There's plenty here to consider before taking time away from your business, with a starting point that doesn't require documenting everything before Christmas. Which automation would cause you the most trouble if it stopped working? Join Charly to think through what someone would need to help. Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. "Paradise Found" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/

November 5, 2026Episode 79115 min

How Do You Protect Business Data Over Christmas? (2026/791)

If you’re bringing in extra help over Christmas or changing how work gets done while people are away, what happens to the information your business handles? An arrangement that keeps work moving can potentially expose customer details and confidential business information to unauthorised people. ✅ What access and data are you handing over along with the work when someone steps in for Christmas? ➡️ Why does an email forward matter? ⚡ What does your automation keep after it’s finished its job? ⭐ What should you do when you return from a break? If you’re making arrangements for the break, join Charly for Firewall Friday. What precautions are you taking with your automations over Christmas? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

November 3, 2026Episode 79013 min

How Do You Set Up Holiday Notifications In Gravity Forms? (2026/790)

Getting ready for the Christmas holiday break? The automated response when someone submits an enquiry from your website can perform a vital function in setting expectations and conveying holiday information. Charly’s preparing holiday notifications in Gravity Forms for today’s Walkthrough Wednesday. ➡️ What do you need to convey in the message? ⚡ How do you add multiple notifications in Gravity Forms? ⭐ When should you get the messages ready? ✅ Who can make the changes? Get organised now before business takes off. Have you started your festive season plans yet? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

November 2, 2026Episode 451 hr 4 min

The Gap Effect: Helping Small Businesses Win Big Contracts with Bronwyn Reid (E45, S2026)

Could your small business win work with a large company or government? Being good at what you do matters, but a prospective buyer also wants to know they can depend on you. Bronwyn Reid, business mentor and author of Small Company Big Business, joins Charly to discuss what it takes to become that supplier. Drawing on nearly 30 years of supplying larger organisations through her environmental services business, Bronwyn shares some hard-earned lessons: ✅ Why a bigger buyer might see risk where you see great service. ➡️ What’s worth preparing before a contract catches your eye. ⚡ Where smaller businesses can find opportunities they might otherwise overlook. ⭐ Why competing for work doesn’t rule out working together. A larger contract could bring more consistent income, but is your business ready to take it on? Join Charly and Bronwyn for a conversation about closing that gap, including the work involved and where to find help. *** Connect with Bronwyn Website: https://bronwynreid.com.au Facebook: https://www.facebook.com/smallcompanybigbusiness LinkedIn: https://www.linkedin.com/in/bronwynreid/ Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

November 1, 2026Episode 78918 min

Is Your Business Ready For The Christmas Break? (2026/789)

Your Christmas break needs more than an out-of-office message. As the end of the year approaches, how will you handle enquiries if you’re busy finishing work, working reduced hours or taking a holiday? November gives you time to plan before December gets busy. Charly gets the holiday preparations started with four things to think about: ✅ Planning now can save you heartache when things get busy. ➡️ What should you consider updating for the holiday season? ⚡ What information should you include when you update your messaging? ⭐ Can you use this time to build your list? There are practical considerations for your business whether you’re closing for a fortnight or fitting work around your Christmas commitments. Grab a coffee or tea and join Charly for Mindset Monday. What would you like to have sorted before your Christmas break? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

October 30, 2026Episode 78825 min

Can Meta Claim Rights to Your Website Content? (2026/788)

Recently, Meta proposed new commercial terms that reached beyond Facebook and Instagram to include the content on your own website. Strong feedback from the user community has had those terms delayed indefinitely but it's worthwhile understanding what Meta were proposing, why people were concerned and why it matters for the future. That's today's Firewall Friday: ✅ What were the implications of Meta's proposed Terms? ➡️ Why should the (now delayed) Terms concern Businesses? ⚡ Can you protect your website content from Meta? ⭐ What more can you do to protect your Intellectual Property? If using a free platform makes you the product, how far should that arrangement extend? There are practical considerations for protecting your business website, along with reasons to understand and exercise your intellectual property rights. Where would you draw the line, and what would you do if Meta brought these terms back? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/

October 27, 2026Episode 78711 min

How Do You Add Someone To Google Analytics? (2026/787)

Your web support person or marketer needs access to Google Analytics. You can give them their own access without handing over your Google login. In today’s Walkthrough Wednesday, Charly shows how to add someone and choose the access they need: ✅ There’s a difference between access to your account and access to your website property. ➡️ Helping with your website doesn’t automatically require full administrator access. ⚡ A backup administrator could help if you lose access to your main Google account. It’s a useful part of managing who can access your business information. Have you ever been asked to give someone access to Google Analytics? Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me (1 per person only) *** Follow us: Locals: https://askcharlyleetham.locals.com Rumble: https://rumble.com/askcharlyleetham Odyssey: https://odysee.com/@askcharlyleetham:4 YouTube: https://youtube.com/askcharlyleetham Facebook: https://www.facebook.com/askcharlyleetham Twitter: https://twitter.com/yourbizmgr Instagram: https://instagram.com/ask_charly_leetham LinkedIn: www.linkedin.com/in/charlyleetham LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/ Spotify: https://askcharlyleetham.com/likes/rise-and-shine Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721 iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/ Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager Music and Credits to: Paradise Found is covered under Creative Commons. “Paradise Found” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ https://incompetech.com/music/royalty-free/licenses/