
Live & Linking Episode 103 with Si Elliot
This week I’m joined by Si Elliott, Founder of Fabricx, behavioural science specialist, author, lecturer, and customer experience expert. Si has spent more than two decades helping organisations understand their customers better and create experiences that genuinely connect with people. We start by exploring what a brand really is and why it goes far beyond logos, colours, and clever marketing. As Si explains, your brand is what people say about you when you’re not in the room. It’s the feeling and perception people take away after interacting with you.Our conversation quickly moves into the fascinating world of behavioural science and why understanding human behaviour can transform the way we communicate, market, and build relationships. Si shares the inspiration behind his book, Customer Experience Thinking, and explains how behavioural biases influence the decisions we make every day. We also discuss why authenticity matters so much in business, particularly on LinkedIn, where many people still struggle to put themselves front and centre. If you've ever felt uncomfortable creating content or sharing your expertise online, you'll recognise plenty of what Si talks about.We finish with a practical discussion about LinkedIn engagement, content creation, and personal branding. During a live Roast My Post session, we look at why great content sometimes fails to generate interaction and what business owners can do differently to encourage conversations. This episode is packed with practical insights for anyone wanting to improve their visibility, strengthen their personal brand, and better understand the psychology behind why people connect, engage, and buy. If you're looking for simple ways to build trust and create more meaningful relationships online, this is a conversation worth listening to.Guest Contact DetailsSi Elliott Founder, FabricxEmail: simon.elliott@diversity.agencyPhone: 07847302612Website: www.sielliott.comLinkedIn: https://www.linkedin.com/in/si-elliott/Instagram: https://instagram.com/si.elliott












