Episodes
21
Latest episode
Jun 2026
Language
EN
I've sold more than $25m in cruises, working part-time. Whether you’re a seasoned cruise pro who wants to elevate your cruise planning services, a total newbie who wants to start selling cruises on the right foot, or an advisor who just wants to add this profitable trip type to your portfolio, you’re in the right place. We're talking about the business of selling cruises.
Get the free custom port guide training HERE.Century Cruises combines iconic landmarks, immersive cultural experiences, and a Yangtze River cruise into one unforgettable journey. In this episode, Teresa shares who this trip is perfect for, what advisors need to know, and why China may be the next big bucket list destination for adventurous travelers.
Check out our workflows HEREWhat happens in the first five to ten minutes after processing a deposit can shape the entire client experience. Build the habit, and your workflows do the heavy lifting.Korrine's post-deposit checklist:Open the cruise line's emailed confirmation and verify the deposit is showing as paid (lay eyes on it, every time)Send the client their receiptSend the cruise-line-specific "officially booked" email template with next steps and CYP (P stands for peach) infoAdd the workflow or task list in your CRM, then customize it Report the sale to your host agency so you actually get paid, and fill in commission info in your CRM for clean reporting laterBonus steps once you have an assistant:Add the cruise to your consortia price tracker, claim loyalty rewards points (like Celebrity), and segment the client into the right email lists.
Register for my FREE webinar: How To Scale Your Cruise Biz Using Technology & AI athttps://travelbizboss.myflodesk.com/scalingcruisebizIn this episode, we are talking to Josh Hepp, VP of Strategic Accounts with Trafalgar River Cruises, about this new river cruise option that is loaded with value and special experiences.Josh announced some special offers at the end, and in order to claim the exclusive offer he mentioned, you’ll need to make a booking by 6/30/26 and email Josh to let him know you’d like to take advantage of the 7 Figure Cruise Business Podcast offer. Include the booking number, and he’ll take it from there. His email is josh.hepp@ttc.com.
My favorite free tool for choosing cabins with confidence: cruisedeckplans.comMy favorite text shortcut tool: Text BlazeMy text shortcut for an advisory about "guarantee" cabins:A guarantee means that the cruise line will choose the location of your cabin. It can be assigned at any time until check-in at the pier and cannot be changed unless you purchase an upgrade (if available).In this episode, Korrine breaks down how to choose the right cruise cabin for every client and why it's one of the most overlooked ways advisors build authority and lock in clients for life. She covers the key questions to ask during intake, the truth about decks and motion, what to look for above and below a cabin to avoid noise nightmares, how to handle family and group bookings, and why guarantee cabins deserve a serious conversation (with documentation to match). Plus, she shares the free tool she uses every single time she picks a cabin, along with the exact verbiage she adds to invoices when a client books a guarantee.
You've done the research, built the relationship, and then your client casually mentions they found a deal at that big warehouse store. Ouch. In this episode of Ship Shape, Korrine tackles one of the most common frustrations in cruise sales and gives you the exact framework to respond with confidence.You'll learn how to clearly articulate your value beyond price, why some clients just aren't your people (and that's fine), how to involve your BDM when you want to compete, and why having a ready-to-go email template can save your sanity.Bottom line: they're great for bulk paper towels. You're great for planning the trip of a lifetime.
In this episode, I’m walking you through the strategy I would use if I were building from scratch in today’s market, with everything I know now. We’re talking marketing that actually works in 2025, how I’d attract the right clients without becoming a deal slinger, and why email lists and human connection matter more than ever.I break down how I’d approach mass market vs premium and luxury cruises, where I’d focus my time for the fastest momentum, and why “easy to sell” does not mean “less valuable.” We dig into client experience, from consult calls and proposal styles to trip prep systems that turn clients into superfans without burning you out.I also share how I’d structure operations, when I’d hire admin (and why I’d skip building a team), plus how I’d use systems, automation, and data to create a high-volume cruise business that still leaves room for a life.If you’ve ever wondered how to simplify, focus, and build a profitable cruise business faster and smarter, this episode is your roadmap.
Visit travelbizboss.com to learn more about our servicesGuest: Sydney Schellinger, Owner of The Poodle Booked It Travel AgencyThis week, Korrine sits down with Sydney Schellinger for a very real conversation about the messy middle of systems. They talk about what happens when your sales grow faster than your structure, how to stop relying on memory, what to do when a tool you paid for is not working, and the tiny steps that help you rebuild without burning out.If you have ever felt like you are one trip away from dropping a ball, this one will hit home.
Resources: Webinar about the BOLT frameworkLegacy Driven Facebook PageSome clients love details, others just want the big picture. Jenn Lee joins Korrine to break down how to read your clients and match your proposal and follow-up style to their personality, not yours.
Visit cruisebusinessblueprint.com to learn more about CBB and join us. Doors close on September 27th, so get in here!In this episode, you’ll hear how Donovan:Used Cruise Business Blueprint to build workflows that stopped client ghosting and kept proposals moving.Picked cruises as his lane, which cut noise, boosted confidence, and sped up delivery.Turned straight-talk videos into daily leads without trends or gimmicks.Requires a quick intro call to filter tire kickers and convert at a high rate.Handles non-cruise requests while protecting his focus and reputation, andBuilt a powerful digital network for mentorship and momentum from the road.If you’re juggling all the things and wondering if focus plus repeatable systems could be your freedom, this conversation is your green light. Grab a notebook, get inspired by few of Donovan’s moves, and if you want the same easy-to-implement foundations he used, visit cruisebusinessblueprint.com
Register for my free webinar:9/17 at 12pm EST9/22 at 1pm ESTRegistered guests will receive the replay BUT there are freebies for live attendees only!In today's episode, we are talking through the Cruise Planning Workflow in detail. This is where you can really make your mark by making sure your clients are fully prepared for their cruise, with no questions left unanswered. And you can do this with EASE if you set it up with automation in your CRM.If you need some help, take a look at the Workflow Shop and our Done-For-You CRM setup service for Tern & TravelJoy (Travefy is coming soon!).Have questions? You can reach me at hello@travelbizboss.com.
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